Long-term customer of Virgin Mobile, contacted customer service today. This interaction has…read morecompletely turned me off of using Virgin Mobile services. Ever. Virgin Mobile was extremely unprofessional, backtracked, and did not honour the guarantee from the customer service representative. Customer service sounds like they're operating overseas. Their prices are expensive ($80+tax for 12GB) relative to their competitors, less than subpar services are not warranted for the price. Their Customer Loyalty branch does the complete opposite of their intended purpose. I DO NOT RECOMMEND VIRGIN MOBILE, AND WILL NEVER USE THEIR SERVICES AGAIN. Find somewhere cheaper with better quality services and customer service. I've never been so frustrated and disappointed with a company and will be moving my loyalty elsewhere. Just because you're paying more does not mean that you will be getting better service. I heard that Bell or Rogers is good. Cancellation fee of contract will be equal to the amount that you will pay to ride their overpriced services out.

It took a little while before someone answered the phone, but after that it all went smoothly…read more I had already made arrangements with Virgin customer service to change my plan and my phone, but as we were in yet another snowstorm, I didn't want to venture out without confirming that the store had the phone that I needed. This proved to be a wise strategy as the first two stores that I called didn't have the phone in stock. When I called this location I spoke with the manager, Matt. He checked to make sure that the phone was available then offered to hold it for me. I very much appreciated that since this particular phone was hard to find. Upon my arrival, Matt took a considerable amount of time to explain the phone's functions to me and answered my questions. I was concerned about the high cost of the phone cases but I didn't want to take it out in the snow unprotected. Matt found me a case that was on sale and knocked an additional $5 off the price. Sold. He gave me his card and offered to answer any questions that might arise over the next few days. I didn't avail myself of his assistance, but it was a kind gesture. I have been generally quite pleased with Virgin's customer service in the three years that I have been with them. I was prepared to jump ship when my last contract expired, but no other wireless company could match their plan's features. Now I'm pleased with their in-store service as well.

Fixed my iPhone 13 screen here. The technician was knowledgeable and also provided me with lifetime…read morewarranty!

From the owner: Welcome to UniverCell Canada in South London! We are your one-stop shop for smartphone, game…read moreconsole, and computer repairs. We also offer a wide range of device protection accessories, such as tempered glass screen protectors and phone cases from top brands. Please choose from our selection of brand-new phones and certified pre-owned devices. Our priority is customer satisfaction, with a "No fix, No pay" policy, lifetime replacement warranty, upfront pricing, and a commitment to quality service. Visit us today for all your digital needs!

Terrible customer service and they will go back on what they tell you. They are not truthful with…read morewhat they present to you and your phone will be way less durable once they fix it. DO NOT GO TO THIS LOCATION! WORST PLACE IN LONDON!

I was walking around White Oaks and I passed by CellRox. I was looking at screen protectors on…read moreAmazon so I was curious how much it would cost for CellRox to install one. My thought process is, I could order one online and completely mess it up. I should probably leave it to an expert. Well I'm glad I stopped in! The screen protector was $10 which is the same prize Amazon was selling it for, but he installed it PERFECTLY. No bubbles, no weird cooked-ness. He even gave me some pricing to fix my old phone which was nice of him. I noticed the cases they had in store were pretty nice as well and they were selling a variety of refurbished phones. Definitely check it out!

White oaks mall The source: staff PULL UP YOUT PANTS and please be more knowledgeable about what…read moreyour customers are looking for.