Used the car manufacturer road side assistance. They in turn used Bradley's Towing and Recovery…read more After receiving several texts stating arrival time and several subsequent changes to arrival time, I receive a text stating "Come outside' . Tow service never calls when they arrive or knocks on address door, they just text saying drivers here come outside . I see text 5 minutes after it was sent , spent 20 minutes standing out side in snow . I call and text Bradleys NO ANSWER, I finally give up go in and call VW roadside assistance. VW roadside states driver drove by , did not see anyone standing by car. so he left . ( the car is in the driveway of the address given) Id say " CRAP SERVICE" By Bradey's. I'd also say maybe rest of the 5 star reviews are FAKE

Using my Roadside Assistance from Hyundai....and I was very pleased with the person sent... Brad…read morefrom Bradley's Towing & Recovery,...came exactly the time I was promised, promptly solved my issue [my bad..had manually turned on inside light and drained my battery overnight] and Brad was so understanding , very personable, knowledgeable and with a great smile on top of it all.... saying it happens a lot ..trying to make me feel better about what I had done. Definitely would recommend and won't hesitate to use his service again if need be as it was excellent!! This review is in Ottawa not Toronto??!!

Fast affordable friendly and great price will use them again for sure highly recommended. Good…read morevalue for your money.

From the owner: Cheapest towing company in townread more

The towing industry may be notorious for being infested with shady operators, but Ontario Towing…read moreisn't one of those. When my car stopped dead Sunday night (fortunately in a lightly used left turn lane), I needed my car towed to my neighborhood garage. The truck arrived within the promised 20 minutes, the driver delivered my car to 16 Servicentre, and he dropped me off at home -- all for less than $200.

I cannot express enough gratitude for the outstanding towing service provided, his professionalism,…read moreexpertise, and prompt response during my time of need were truly commendable. Thank you for your unwavering dedication. Highly recommended !

I hope this is the same guy who rescued me out in cumberland on a sunday…read more He took my stress levels from 10 to 0 , i was stranded with my break lines damaged and he came out assured me everything will be cool and even drove me home. If you're reading this I wanna thank you so much again. God bless

Quick response , competitive pricing, modern equipment , clean and courteous operators…read more Was in a crappy situation and they pulled me out quickly and actually took time To Make sure to cause no further damage to my vehicle. A+!

Top notch, they said it would take 20 minutes buddy was there in 10 min. Super nice guy totally…read morerespectable. Came to boost my truck this guy didn't even want all the money. Just like to say thanks

The drivers locked me in their tow truck and only let me out when my boyfriend arrived to get me my…read morecar was totalled and they took my car away they didn't even pick up the debris and left it there. They wouldn't even let me get my stuff from my car the accident of and told me to get it tomorrow and my boyfriend when to get my stuff and they rushed him to get out horrible service and mean people. Please don't use their service unless you're absolutely desperate.

We made the mistake of using them to tow our car when we had an accident in Ottawa. We live in…read moreMontreal. They never gave us an invoice, and the car has been there for 6 days and they won"t respond to any of our voicemails. No one ever answers the phone. I was just told my my insurance company that tow lots generally charge a daily storage fee. Now I know why they won't answer the phone. We will have to drive 2 hours just to find out how much this bill will be and try to have it towed somewhere else. How do people operate a business like this! I'm extremely frustrated.

From the owner: On Star Towing - Ottawa’s Trusted Towing Experts…read more Welcome to On Star Towing, Ottawa’s premier towing and roadside assistance provider. With a commitment to excellence and customer satisfaction, we offer fast, reliable, and professional towing services throughout the Ottawa region. Whether you need emergency towing, roadside assistance, or vehicle recovery, our experienced team is here to help 24/7. Our Services: • Emergency Towing • Roadside Assistance (jump starts, tire changes, lockouts, fuel delivery) • Accident Recovery • Long-Distance Towing • Motorcycle Towing • Winch and Recovery Services At On Star Towing, we pride ourselves on our quick response times and affordable rates. Our team of skilled professionals is equipped with state-of-the-art tow trucks and the latest technology to ensure your vehicle is handled with care. We understand that vehicle issues can be stressful, so we strive to make the process as smooth and stress-free as possible. Why Choose On Star Towing? • Available 24/7 for all your towing needs • Fast and efficient service • Competitive pricing with no hidden fees • Friendly, knowledgeable, and experienced staff • Fully licensed and insured When you’re in need of a tow, you can trust On Star Towing to get you back on the road quickly and safely. Call us today and experience the best towing service Ottawa has to offer!

I called Randy's Towing to have my car towed, and after the tow, Mohammed asked for cash. I told…read morehim I had a card, but he said he didn't have a merchant device to process it. He then suggested that I pay him in cash and promised not to charge tax. However, I insisted on a receipt and ended up paying him $197, including tax. He agreed to send me the receipt later because he was busy. Since then, I have tried calling and texting him, but he has not responded. I recommend that you do not pay cash to these guys. I obtained their number from my Visa card and plan to report them to my Visa company. Additionally, I will submit a complaint to the credit bureau

terrible - couldnt change a tire. then over torqued the nuts so I had to take it to a mechanic…read morejust to get the wheel off

terrible service. took my car at the scene (after my insurance said I could go with one on the…read morescene) and then held it hostage for three weeks, lying about taking it to the collision reporting centre multiple times and even saying it had been taken when it hadn't. my insurance had to call another tow truck company to get it from them since they never brought it and communication was horrible.