The towing industry may be notorious for being infested with shady operators, but Ontario Towing…read moreisn't one of those. When my car stopped dead Sunday night (fortunately in a lightly used left turn lane), I needed my car towed to my neighborhood garage. The truck arrived within the promised 20 minutes, the driver delivered my car to 16 Servicentre, and he dropped me off at home -- all for less than $200.

I cannot express enough gratitude for the outstanding towing service provided, his professionalism,…read moreexpertise, and prompt response during my time of need were truly commendable. Thank you for your unwavering dedication. Highly recommended !

Used the car manufacturer road side assistance. They in turn used Bradley's Towing and Recovery…read more After receiving several texts stating arrival time and several subsequent changes to arrival time, I receive a text stating "Come outside' . Tow service never calls when they arrive or knocks on address door, they just text saying drivers here come outside . I see text 5 minutes after it was sent , spent 20 minutes standing out side in snow . I call and text Bradleys NO ANSWER, I finally give up go in and call VW roadside assistance. VW roadside states driver drove by , did not see anyone standing by car. so he left . ( the car is in the driveway of the address given) Id say " CRAP SERVICE" By Bradey's. I'd also say maybe rest of the 5 star reviews are FAKE

Using my Roadside Assistance from Hyundai....and I was very pleased with the person sent... Brad…read morefrom Bradley's Towing & Recovery,...came exactly the time I was promised, promptly solved my issue [my bad..had manually turned on inside light and drained my battery overnight] and Brad was so understanding , very personable, knowledgeable and with a great smile on top of it all.... saying it happens a lot ..trying to make me feel better about what I had done. Definitely would recommend and won't hesitate to use his service again if need be as it was excellent!! This review is in Ottawa not Toronto??!!

Locked my keys in my truck with it running. They were there within 15 minutes like I was told. Both…read morethe dispatcher and driver were Awesome! Thank you guys!!

This is a great company to help you when your luck goes bad. They arrived at the scene of my…read morecollision with a few minutes with two trucks. The driver went way beyond the work required. Bought me coffee on the way to the police collision center, got me the collision form and a pen, waited patiently for over an hour while I made the report, waited happily while I filed a claim with the insurance company, then drove to CarStar. The tow operator went out of his way to look after me and make the best of a lousy situation. The towing fee was fair and the service was exceptional!!!

We had been away for 3 months and my Alfa Romeo wouldn't start. Roadside service sent someone to…read moreboost it who knew nothing about an Alfa Romeo. The dealer said that it probably needed a new battery and to get it towed. Mike came. Boosted it instantly and it has been running since. No new battery. If you have a special car insist on Mike when you call roadside service. Thanks Mike.

If there was another word I'd use it! They stole my truck then lied about having it for over two…read moremonths

These guys are great. Considering the circumstances i had a great experience with their business…read more Incredible service from start to finish...courteous answering of phone, clear concise and dependable show up at the car that needed towing. The tow truck operator was beyond helpful and professional...the expertise getting a seized car out of garage was commendable. Took their time to make sure it was done right and safely. Would gladly recommend to anyone that needs a classic car moved, or for any towing requirement. Top notch all the way. If youre ever stuck and need help definitely give Ottawa metro a call asap. You wont be disappointed. Dont believe me? Give them a call for yourself

This is a tough review to write - I actually had a great experience with this company (and…read moreparticularly the driver, Bill), but there was one tiny thing that threw it off. First of all, this was who I was dispatched to after calling GM Roadside Assistance when my little blue car blew it's tire. So tragic. I was told the tow truck would be there in 45-70 minutes, so I didn't rush getting over to where is was parked. About 5 minutes after I hung up with roadside they called to tell me they'd be at my car's location in about 15 minutes. This is great if you're looking for fast service, but unfortunately I had to take some time to get there. That being said, Bill was really patient and although he called me about 3 times in the 20 minutes it took me to get there, he was really kind about it when I got there. He even indulged the little guy I look after by putting on the towing lights and letting him watch the whole process - very nice. This guy's truck was immaculate and he was really nice. He explained a lot about the two truck industry (which I've had a distaste for since forever) and how he really takes pride in helping people, and he's not just chasing the next crash. He really seemed to enjoy his job and took pride in what he does, which I loved. So yes, all this was wonderful and he was a pleasure. But... About 15 minutes after I was seated and waiting in the dealership the manager asked me if the tow truck driver had given me my keys. Um...no. I thought he'd given them to the service person he was speaking to. Turns out he forgot to drop them off (which hey, it happens). This probably doesn't mean anything, but it did irritate me since I was already inconvenienced and time is precious. Anyway, he brought them back promptly. Bonus - they offer a VIP roadside assistance card for return clients, or friends of past clients. If I have to suffer the awful inconvenience of needing a tow, I'll definitely be calling these guys.

Stupid driver unprofessionally only used one chain to hook my car from the back and pull. The chain…read morepulled up and broke my bumper. Driver drove away and told me to call city of Ottawa??? Their customer service tells me my bumper was broken from before. Maybe the worst company I've ever come in contact with. I'd rate 0/5 stars if I could.

Super over priced Double the going rate…read moreThey brought a flat bed when any towing would do

A quick review of my experience dealing with Pete (manager) at Gervais towing:…read more A few months back a Gervais towing truck rear ended me on the highway while in my partners SUV. It left a decent dent in the trunk and bumper but nothing very serious. The driver was nice and we exchanged information. I called in to Gervais towing to see how we can go about getting it repaired. Pete offered to take care of it at their shop or to give me $1000 do deal with it myself. I agreed to have them fix the vehicle. My partner brought the vehicle in for what we were told was a one to two day repair. A week later we had to follow up with them since we had heard nothing. The trunk had already been replaced but they were waiting on the new trunk emblem to come in to install it. Since they were paying for a rental vehicle while our SUV was in their shop, we offered to take the vehicle back and they could come to us to install the emblem quickly once it was received. We brought the rental back and took our SUV, only to notice that the new trunk is not properly aligned. We let them know and they agreed to fix the trunk and install the emblem at the same time. Again after a long time with no follow up, I called back and we got an appointment at their shop. We were told it would take 20-30 minutes to do but after an hour and a half we needed to leave so the emblem was installed but we still needed to get them to fix the trunk they mis-installed. I asked if they could come to us to get this done since we'd spent a good amount of time on this already. Pete said he would check with his technician if it was possible. Fast forward over a month later and I had to follow up since, once again, Pete failed to call me back. This time, he was very upset with me for one reason or another. All I asked for was an update on when we could fix the trunk. Well what I got for that was an earful of yelling and Pete saying "I don't want to deal with your f***ing vehicle". Now I do not trust them to work on this vehicle and my partner does not feel safe going there. This is an absurd way to treat a client. They are the ones who hit my vehicle and now it won't be properly fixed simply because the manager failed to follow up many times and took his anger out on me. I strongly suggest looking for a place with higher service standards.

JD from No limits is a blessing sent from above. I've called him a few times for myself and a few…read moretimes for close friends AND family!! Super polite and treats every vehicle like his own! FACT! He drove 15 hours to pick up my dream car not only that... burnt out his dullys for my car. Amazing guy. No doubt in my mind would this guy ever F**k ANYONE OVER. He's proved it multiple times. TRUST NO LIMITS AND TRUST JD!! These other tow truck drivers don't car about you health and if your ok.. they WANT YOUR STORAGE TIME. JD genuinely take care of you and make sure your car is safe!!! FACCCCCCT!!!

These guys help me out my car broke down, within 30 minutes he was there . Customer service is…read moregreat, not expensive at all. I would definitely recommend him.

Pretty amazing service.. got stranded on Bank St. For some reason the car wouldn't start. Looked…read morefor towing companies on google. Called Towing Ottawa. They were courteous. The tow truck came in 15 minutes. They boosted the car. Was very happy with the service.

From the owner: In Need of A Tow? When Ottawa residents need towing services they call us. Thanks to great…read morereviews and service we continually rank on the top page of Google. Let our reputation do the talking.