I am so sick of inferior products and services that I have vowed to start doing something about it. If I'm going to complain, I should also give credit where credit is due. We are long time Rogers customers. Not because we love Rogers. We have had numerous problems with their services over the years. We are still with them simply because we are stuck with them, like most people who are stuck with a carrier and the long terms. At any rate, we have found Ees at the Deerfoot Rogers Plus and we love her. Not only does she know everything about the phones and equipment, she is pleasant, patient and very helpful. Because we usually go straight to her, we can't really comment on anyone else but it's worth a shot that you might be served by her if you go in. read more