I was looking for a reputable jeweler to repair our three broken necklaces. Overall, I was very happy to find this business and will recommend them to my family and friends. The staff was very professional and welcoming. We were immediately greeted as we walked in. I could tell that they were very organized as they went about the quote for the repair and scheduling the work. I was very pleased with the work, the cost, and the service. I am very happy that we have this wonderful business in the neighborhood. read more

I am officially a third generation Roger's customer with purchasing my first pair of earrings today. I grew up with Roger's being our family's jewelry store since my grandparents shopped there and recommended it to my parents. David has been helping our family for decades now, so it was nice that he was there for the show today. Shane and Desiree were very helpful on our last cleaning visit and this visit in helping me to determine which pair of earrings was going to be best for me with my taste and very sensitive skin. I love my new pair of earrings and definitely look forward to continuing the family tradition of purchasing my jewelry from Roger's. read more

My experience was great. I went in to get my watch sized and they got it done in a blink! Everyone was very friendly and professional.

Went in to get batteries replaced in three watches. Without saying too much, the person who helped was exceptionally thoughtful and generous. Please support this Folsom business. Their customer service is outstanding. read more

I just want to let everyone know that I think Roger's Jewelry Store in Folsom, Ca. Is great. I especially want to note that Carlos who is a store associate was very helpful, knowledgeable, and took the time to help me. He is an asset to their company. Thanks, Mary Eccher read more

I went in to get my watch battery fixed and the sweetest man, Freddie Giangrossi helped me out. I was in there for 10 minutes max. Love this place. read more

Came in to replace batteries for my watches and had a really pleasant experience. Customer service was top notch. Freddie was really funny, kind & efficient. Many jewelry stores make you feel less than / unwelcome when you aren't dressed like you have $$$ to spend. But not here at all. Would definitely come back. Highly recommend this place! read more

I went in to ask a question about some earrings, and the salesperson answered my question, cleaned my earrings and wedding ring and checked the retaining pins on the ring. All in less than 15 minutes. Great jewelry store and I will go back again and recommend it to all my friends. read more

They fixed my son's new watch band so willingly and quickly! Beautiful store! Will definitely return.

Jodi, helped my wife and I create the most amazing engagement ring. She took us thrhrougu the process and she was able to get exactly ehat she wanted to the smallest detail. Jodi will now and always be our jeweler for life. ​ read more

go see Freddie Giangrossi for your diamond needs. Excelent service also cleaned the old ring. He is very knowledgeable

I have been there a couple times and they have always been wonderful and friendly. Freddie helped us last time and he was amazing. If you want 5 star service then please see Freddie. read more

I recently brought in a watch I had received as a gift but it was too big and I needed to get it resized. I brought it into Rogers and they had me out of there in less than 10 minutes. Very helpful and great customer service. read more

This review is LONG overdue. Last year I had a horrific experience where my body swelled all over and I had to have my wedding ring cut off. My husband and I were planning to celebrate our 25th wedding anniversary in Australia and I wanted to have my ring fixed for that adventure. So we took the ring into Roger's Jewelry in Folsom and spoke with Jodi Ziony about getting it fixed. That day, unknown to us, was a special day where they had various specials and deals. Jodi told us we could fix the ring, but also told us about the sale and we decided to just look, it doesn't hurt to do that. Well, looking led to wanting. My eyes caught the most beautiful vintage inspired wedding ring. There are no words to describe the beauty of this ring. Pictures don't capture it's beauty. So I asked her, is the ring pricing equivalent to a new car? She proceeded to help us obtain this ring for a price that was unbelievable. This was a memorable experience that we will remember forever. We worked together, with so much excitement and glee to build the ring. She even helped me score an UNBELIEVABLE deal on a special ring for my husband. It was like shopping with your best friend. I was not an easy customer while I was waiting, and even right after getting this beauty on my finger. Do not be fooled, my gratitude for this material object is off the charts. I told my girlfriend I call it my precious, because when it catches the light I can't stop staring at it. Not okay to obsess over a material item in this way...but I do. Jodi not only made the initial purchase special, when we came to pick up the rings, she gift wrapped them so we could open them together. It was magical. The pictures I am including are from the day we went to pick up the rings, and one I took on our way to celebrate our 25th Anniversary. If you are looking for someone to help you obtain the perfect ring for your special someone, go see Jodi Ziony at Roger's Jewelers in Folsom! read more

Rogers Jewelry - Ring - Jewelry Near Me - Folsom, California

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They were very helpful and were able to fix my earring that was missing its back. They also offered to clean my wedding ring. They were very friendly and polite. They served me immediately upon entering the business. read more

Their selection was far better than anywhere else we looked. Jodi was very knowledgeable and helpful. Letting me try on and compare every different shape and size as I was very uncertain what I was looking for. They're also completely open to customizing things to exactly what you want. read more

I've been a customer with Roger's Jewelry in Folsom, Ca., for many years. I'm not a frequent customer, but the few times I've visited their store, I have always been greeted with friendly smiles, and respect. Today was no different. Carlos, the assistant, had me sit down, then proceeded to take his time and listen to what I needed, never rushing me in the process. As always, I Ieft the store smiling, and feeling satisfied that my mission was complete. Thank you to all the Staff at Roger's Jewelry. Patricia Martin read more

We have been here several times over the years and the customer service is always amazing. Twice recently we had pieces of jewelry than needed a simple fix. Not only did they do it quickly on-site, but did not even charge us. I highly recommend Roger's Jewelry in Folsom and appreciate the excellent customer service we have received here. read more

Prices are amazing and customer service is even better. Were a young couple with a tight budget and they totally helped us out and we got exactly what we wanted. Jodi is amazing and personable, she even let me try on her own personal wedding band to see if I liked the style. this is great family owned business who care about their customer's experiences. We've gone here three times now and I'm sure we'll keep coming back. read more

Go see Carlos if you need help with your watch! He was able to remove the back cover to change the battery after others were unable to get it off. He also put extra links back in the band after others had refused to try. I highly recommend the kind staff at Rogers! read more

I came into Roger's Jewelry on East Bidwell in Folsom, CA today to get my ring cleaned. I fill their customer service has gone down. They were more concerned about customers coming in to purchase Jewelry than me who has been coming to their store since 1986. To get my Jewelry cleaned. "Terrible customer service!" read more

I never leave this store happy. I went to the Elk Grove location for years and was a loyal customer, but every since I moved up the hill and started going to the Folsom location it has been horrible. They try up sell and lie about damage when you go in for cleanings. I paid to have my ring re-tipped put it in a box wore it one time to dinner, came back to have it cleaned 6 months later and they started trying to tell me it needed to be re-tipped again. Scammers. Run from this store. read more

I had the pleasure of having Shane help me resize my Rolex Datejust - an heirloom gift from my late grandfather. Shane took the time out to to resize it for me, free of charge. He and the of the Rogers' team were incredibly kind, and very attentive to their customers on a busy Monday afternoon. I will definitely be returning to Rogers Jewelry soon, as they are an authorized dealer of Tag Heuer - one of my favorite watchmakers. They also have a fantastic selection of jewelry. read more

I had a wonderful experience at Rogers / E. Bidwell with both Carlos and Shane in resizing both my engagement ring and wedding band. The resizing the first time was a bit too tight, but Carlos and Shane wanted to make it right, so we worked together on the perfect fit and I am happy with the result and with their professional customer service during this process. I recommend Rogers for their quality of service. Great job! Thank you Carlos and Shane! read more

Rogers Jewelry - My rings!! - Jewelry Near Me - Folsom, California

Jodi is the absolute best. We have purchased several pieces of jewelry over the years at Rogers. Jodi has helped us each time. Her customer service is excellent, and she is beyond helpful. We won't go anywhere else. When you got to Rogers ask for Jodi. read more

This. Place. ROCKS. As I was waiting, I was made a carne asada lunch and was given a drink, and if I had a question, even if it was a ridiculous one, it was answered instantly. If I could give a store 6 stars, this one deserves it more than anything read more

Met with the nicest employee, Carlos Santana, not the musician. The one who sells fine jewelry. He's very friendly and professional. Thank you Carlos for your help. read more

I always go into the establishment when I'm looking for a jewelry treat but I never come out with anything. Usually I buy from someone else. They have a good selection and can show and make more. Prices seem a little high but they truly have custom pieces. read more

I'm glad that I went to Mr Roger's...I had my eye set for different ring with a deposit ready to go... Miss Jodi broke it down and helped me customize a ring with a diamond almost double the size and with a similar designe....Thank you Jodi for your help and staying in budgeted my wife loved it. Thank You read more

My fiancé went in to get our rings appraised for insurance and get ballpark pricing for resizing. The woman that "helped" him was so incredibly rude and just wanted to get him out the door. We suspect it was because of the way he looked as the woman was much more pleasant and eager to work with other customers in the store. We were looking to get ballpark verbal appraisals to see if it was even worth insuring our rings since they are family heirlooms, however this woman would not help at all (which is pretty surprising as other jewelers were happy to do since it is literally no cost to them). She wanted him to pay $150 per ring for a written appraisal right off the bat in order to get her opinion. As for the resizing, the price was very high compared to other quotes we have gotten. I'll add that she was hesitant to even give the price to do that. I do not recommend coming here, there are much more personable and affordable jewelers in Folsom. read more

Roger's Jewelers and Shane Hottel are amazing! We bought a diamond ring setting in Folsom Ca and had an heirloom Diamond recut. It turned out stunningly beautiful. Highly recommended for anyone looking to purchase jewelry. read more

The attached pic is of the finished, beautiful product. My wedding ring band broke (after 34 years), so I took it to these fine folks for repair. I also wanted to re-envision the ring a bit...the original had diamonds and my birthstone (amethyst) surrounding the center stone. I asked them to add my husband's birthstone around the center to accompany mine PLUS each of the kids' birthstones, two on either side. Unbeknownst to me, my husband conspired with them to increase the size of my center stone. My husband just gave me, not only my beautiful newly designed ring, but he had my original stone/setting placed/replicated into a necklace/pendant. Happy Valentine's Day to ME!!! Thank you Rogers Jewelry, Folsom - Kenny (salesperson), the poor gal who merely answered the phone when I called on Kenny's day off AND the Store Manager for putting up with my "where is my ring" calls - all the while keeping my husband's secret safe!! The ring is amazing!! (the pic really doesn't do it justice). read more

Rogers Jewelry - Happy Valentine's Day to ME!!! Thank you Rogers Jewelry, Folsom!! - Jewelry Near Me - Folsom, California

My mom tried to get her wedding ring sized up. They actually broke the ring. When she's wearing it you can see the line where they cut it open. The soldering keeps falling off. When you solder it should meld the ring into one. When we complained she treated us like we were stupid. Talking down to us. Saying she would only fix the ring one time. Otherwise we would have to pay. Well they fixed it once. Same thing. The gold fell out due to the soldering. I've been doing stained glass since I was 6 years old. I've never seen anyone this bad at it. And I was a stained glass teacher. They honestly don't care. They were rude. If you are buying yo buy jewelry just go to Shane Company. It's an amazing company. I've never had any issues with them. They are so nice. read more

I went to Roger's to look for a 4 th year anniversary gift. As soon as I entered I was greeted that was great. I was asked why I came in. I told them and asked to look around. My wife is not into jewelry so I was looking for what she likes. Well I tried the sales lady kept stopping me to show the hearts of diamonds collection and told me the price $1500.00. I want to look around so assuming $1500 was too much she went around the corner and showed me a piece for $400. I again said I want to look around! At that point I had enough it wasn't the prices it was the constantly being interrupted while I wanted to look. I do not like pressure sales read more

I highly recommend Roger's Jewelry in Folsom. Wonderful staff, very helpful. A big thank you to Sam!!!

Had a watch that wasn't working and didn't know where to go. Friend of mine told me to try out this jewelry shop and when I came over they were welcoming and helped me really fast! The one who helped me was Sam and turns out the battery was just dead they helped me out with fixing my watch very quickly and during my visit I asked if they have recommendations for polishing a silver necklace that was oxidizing and they gave me a cloth that really helped out! Really recommend this place as their very kind and are knowledgeable with their craft ^v^ read more

I needed my sliver chain fixed because the clasp had been bent. They were so nice and generous, gave me water and treated me so highly in there from the minute I walked in. Sales associate Shane helped me out and fixed the chain at no cost. Love this place and will continue to come back. Highly recommend! read more

Rogers Jewelry - Clasp fixed - Jewelry Near Me - Folsom, California

This location is not to be trusted. We went into Rogers to have my wife's diamond anniversary ring cleaned and inspected. We were told that the prongs were worn and the center diamond was loose. She was told not to wear it or clean it until it was repaired for a cost of $400. The ring was purchased from Rogers and we have it checked regularly. The last check was fine, and she had rarely worn the ring since the previous check. We were surprised that the prongs were worn and needed to be retipped. We did not feel that the ring was in need of repair. We took it to another reputable jeweler who inspected the ring and said it was in very good condition. The jeweler demonstrated to use that the ring was fine. The prongs were not worn and the diamond was not loose. We did not tell the second inspector anything about Rogers assessment until after the inspection. We feel that Rogers Jewelry in Folsom was deceptive and were just trying to do a bogus repair. They lost our future business because they lied to use and cannot be trusted for any future purchases. read more

Late of last year my sister and I went there to get our Mother's watch fixed. Turns out all it needed was a new battery and so they replaced the battery. Replacing a battery (battery price included) was $15, however the man there was so kind to my sister and I, that he not only replaced it for free, but delicately polished it so it would look almost brand new. This review was long overdue, these people provide wonderful customer service and are down to earth. I believe the man's name was Sam, thank you for being such a kind soul. You were right, our mom was thrilled to have her watch returned to her in such pristine condition :) read more

Had a watch I needed the back piece snapped back on for me. I changed the battery myself but for the life of me couldn't snap the piece back on with my thumbs. I called Rogers, asked if they could do it for me, and was told they would absolutely take care of it. I drove to their location, asked for Shane (manager), and he helped me out with a smile on his face. I wasn't charged a thing and Shane could not have been nicer. I didn't even buy the watch at their store! I would definitely recommend Rogers Jewelry and will certainly go back in the future to make a jewelry purchase. read more