One of the 1st choices (if not the only) of residential gigabit ISP in Van mainland: Symmetric…read more1Gbps down/upload as described (despite the fact that your speed test result is capped at 950 mpbs due to the limitation of MTU pack size), at such a affordable cost, which is 50% cheaper than telus gigabit plans and 25% cheaper than novus'. The stability never fail since i switch to them 4 months ago. As for equipment, they only provide a multi-mode optic to RJ45 media converter which has no hardware firewall, you will need your own mid to high tier router (at least AC1900) , in order not to bottle neck your connection's performance.

Support for email server at UNET is not helpful. All our emails sent to gmail.com addresses are…read morerejected, and the support team has done nothing to rectify this problem. They blame it on Google, without contacting Google to validate our email addresses/domains and ensure that they are received.

One person was able to help me, one(thank you Sarah).This after 9 combined hours on the phone and…read moreabout a 8 different folks never talking to each other or taking the time to read the notes on the account. Spent an average of $400 and change with them for the past six years.Went into the hospital for a bit and now talked to a fella from India who said there is no way of talking to Miss Sarah or her colleague whom also reached out to me.I have left messages with Sarah and her colleague but to no avail. Im retired and at home mostly and obviously watch a lot of television. Can anyone point me in the right direction as to my next move?

TELUS Review After…read moremore than 27 years as a TELUS customer, I have reached the point where I can no longer ignore the breakdown in customer service, billing accuracy, and follow-through on commitments. I went through a retention process after escalating concerns to the executive office. At that time, I was persuaded to stay based on specific credits, discounts, and pricing agreements. However, only part of what was agreed was actually applied. I am still missing close to $1,000 in expected credits and adjustments. Despite multiple follow-ups over several months, including repeated emails to the executive support team, there has been no meaningful resolution and in some cases no response at all. This lack of follow-through is the core issue. The situation is not about one billing error. It is about consistency and accountability: Agreed credits were not fully applied Billing adjustments were only partially implemented Repeated escalation emails were left unresolved There has been no clear confirmation of what is still outstanding or when it will be fixed For a company that positions itself as customer-focused, the experience has been the opposite. Long-term loyalty does not appear to carry weight in resolving issues once they become complex or require executive intervention. In Canada, there are only a few major telecom providers. That makes customer retention even more important. Despite that, the approach I experienced did not reflect urgency or ownership, even after decades of loyalty. At this point, what is missing is not information, it is execution and accountability.

In2net has many backup servers and is great. It also has climate control and other useful…read moretechnology.

I moved from Godaddy shared hosting to a in2net VPS (budget plesk) and so far my experience has…read morebeen very pleasant. I did have a 4-hour downtime once (from 2 am - 6 am)! Furthermore their customer support is not so good ~ they take anywhere from 10 minutes to 12 hours to reply to your queries (based on the 2 questions I asked them in the beginning), needless to say, I didn't need much customer support. They're a fairly new VPS hosting provider so their rates (as of now) are dirt cheap ($9.95/month). My other stuff like firewall, email, and ftp works flawlessly, and my website loading time has decreased dramatically; it feels so good to host on a dedicated ip. I'm very pleased with their service and have signed up for one year.