Don't go here!
I've used this body shop before and they were pleasant and nice, a little on the unprofessional side. The whole "lobby" is basically where all the employees all eat their meals and have pots full of food everywhere. I don't think employees should ever be able to take breaks or eat in front of customers. They did a good job keeping the price low for a simple repair, and I appreciated that. It was $400 to get a hole in my bumper fixed.
A few months later, I get rear-ended and my bumper ends up needing to be repaired, again. I bring my car back in and they give me an estimate, and it's way more than last time! I didn't think much of it, considering insurance was going to pay for it. However, when there were additional repairs needed as the insurance adjuster was evaluating my car, Roger's Auto Body declined to call me and inform me of this. They never even called me and asked me if it was okay to go ahead with the repairs on my car. They just did them, and called me a week and a half later telling me my car was ready. I didn't even have the insurance check and couldn't afford to pay them then and there. Knowing this, they persistently called every day for another week asking me to pick up my car. The owner called me from their business phone and personal cell phone numerous times a day.
Finally, I get the insurance check. It cleared the bank, and I go to pick up my car, and the bill was $500 more than the original estimate. I'm pretty sure mechanics and body shops are supposed to call or get some kind of written consent for repairs, and final invoices are only supposed to be 10% more than the original invoice. They were trying to get me to pay over 100% of the original estimate.
For some reason the owner let me walk away paying for the original estimate, but I had all of the employees (on their "break") yelling at me from afar, calling me crude names, etc. The owner threatened to sue me for that last $500, and continues to call me from the work and their own personal cell phone numerous times a week.
I wouldn't recommend this place to anyone. read more