The people at this shop, and especially Eddie Freshwater went out of their way to do their job the best they can. My car is 10 years old, but after the repair it does feel and look like I got almost a brand new car in terms of appearance and physical movements of the parts they fixed. Additionally, Eddie has a superb customer service attitude, is very professional as a technical specialist, and is very detail oriented when it comes to little things dealing with the entire repair process. I'd gladly recommend (and I already did!) this shop to any person in need of car repair after the accident. read more

WOW! A company that goes up and beyond!! Kudos to Caliber in Ham Lake! I went up to get an estimate on a splash shield and the estimator got underneath and said I think I can fix this quick. He is dressed in office attire! He goes back to the garage and gets a tool and another fastner rivot clip, pulls off the old one and pops in the new one. They would not take any kind of payment. They have certainly earned a new customer in the future! GREAT JOB and THANK-YOU!! read more

I am very impressessed with Caliber Collision in Ham Lake! They repaired the damage caused by a deer to my Honda Civic a while back. The repair results were excellent. Today, I dealt with Mike Schroer regarding minor damage to my new Honda CRV. He was so professional & helpful! The office stafff was friendly and welcoming. These folks definately made my day. I will recommend the Ham Lake Caliber Collision to family and friends. read more

Due to being a parent with teenagers this was the second dent that caliber collision Ham lake repaired for me. I am continually impressed with the level of service, professionalism, communication, courtesy, and quality of work that they provide. My car looked brand new and you could never tell there was even a dent ever there. Thank you to the team at caliber collision Ham lake!! read more

A true unparalleled experience dealing with Caliber Collision. My vehicles repairs were not only completed far ahead of schedule but exceeded my expectations as well. Both Ed and Heather were professional and utterly fantastic. If you or anyone you know has the misfortune of being in an auto accident, I recommend you visit Caliber Collision in Ham Lake. read more

This shop was nothing but straight forward, kind, constantly communicative, and helpful in every single way! I'll bring every and any vehicle we have that needs repair here. What was such a nightmare for our family, ended on such a wonderful note with this shop! I'd come here any day for any single one of your needs! Whatever you do, ask for Felicia! read more

My husband hit a deer, and needed work done to his truck. We made an appointment, and they got it done before close of business the next day - we did not expect it to be so fast! The work looks great. Now my husband doesn't have to worry about how he's going to get himself and his equipment to his jobs next week. Thank you! read more

Caliber of Ham Lake did a fantastic job in repairing my vehicle. I was impressed with the entire operation. I was kept up to date on the repair progress and the vehicle was returned to me cleaner than when I left it both inside and out. A big thanks to Max and the entire Caliber team. read more

I will use them again if ever needed in the future. Jake was polite, courteous, and very professional. They treated me extremely fairly as they went above and beyond what most would. Also must give Heather a shout-out at the front desk. She was also very polite and helpful. read more

I'm a newbie with Caliber Collision and from drop off to pick up- Eddie and his team made the whole process a complete breeze- the communication throughout was excellent & the work done on my car was outstanding! So pleased with their work!! 110% recommend this shop! read more

Would highly recommend Caliber in Ham Lake, we were taken care of and fully informed with every step. We appreciate the attention to detail and our vehicle looks like a brand new car when we picked it up, we could not be more happy with how everything turned out. read more

Very satisfied with Caliber Collision in Ham Lake. Max the GM was able to get my truck in right away and the work looks great. Paint is perfect. Eddie sent me updates throughout the process. Price was good too. read more

They replaced a window on my work truck that got broken into. The job they did was excellent and they even vacuumed out all the broken glass and dirt from the inside of my truck. read more