I've visited multiple Roger Dunn Golf Shops locations over the years, and unfortunately the experience has been consistently disappointing. I've been walking in and out of these stores for many years, yet nothing has really changed--the staff still don't seem welcoming or interested in helping customers. They often come across as unapproachable and uninterested. When I've asked questions, instead of getting clear answers, it feels like they try to avoid responding and simply walk away. Customer service matters, especially in a specialty store where people come to learn and get advice. I'm actually someone who prefers supporting local businesses and avoiding shopping online from places like Amazon whenever possible, because I understand how it impacts local stores. But experiences like this make it really difficult to justify that choice. I hope this is something that can be improved, because right now, it's hard to feel motivated to shop here. read more

We stopped by for a browse and to see what they had in store. Also what shoes were available. It was pretty mellow when we walked in with two of the staff at the register area. We went straight to the shoes department which the gentlemen working was quite nice and friendly. Helped us out with what we needed. They had an ok selections on shoes and some decent one on sales. But those were a hit or miss with the sizes. Some items were on promotion/sales which we did check out but was a give or take. Ended up passing on what was tried on. A quick browse to see what else they had in stock for clubs and sorts. There's a good selection, the other employees were friendly asking if we need anything. Layout of store was kind of everything all together. Even though they had things in their department, it still felt like it was all together. I believe this was the same store as the one across the street but now at a new location. Seems a bit smaller. Overall, they did have a good selection on some things while others were a hit or miss. read more

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Walked in on Saturday 7/11 hoping to get a fitting for some new irons and Mary Ann was sooooo helpful. She was really engaged and provided multiple irons sets to hit along with analyzing my swing. I came in with a pre-dermined set i wanted to buy but after working with her for over an hour, I left feeling good about the right iron set for me. Would definatly go back there again even thought the North Hollywood location is much closer. read more

I have been a customer of this location practically as long as they have been open. Dropped off some clubs for a reshaft, but noticed something was off. Vanessa and team have always been great but the willingness that they wanted to make this right was great. Thank you to Vanessa and team for taking care of me! Glenn in repairs is as knowledgeable as they come and glad he is still with Roger Dunn! read more

So here we go again you might wanna think twice about bringing your golf clubs in here to get repaired these guys don't know there ass from a whole in the ground I take a golf club in there with a tapered grip says he can't save the grip because it was tapered the guys a complete fool you save tapered grip all the time if you have the right equipment. Save your money go somewhere else read more

I have been to this location about 12-15 times in the past 18 or so months. I have purchased two sets of clubs, multiple items of apparel, a putter, and have used the club service desk a couple of times. I can say with no uncertainty that I have never felt welcome or comfortable, even when I was a true beginner about a year and half ago. The only reason I came here, and continued to come here, was because of its location, and I had no clue where else to reliably get golf related items other than Dick's. The barrier to entry on golf is already one of, if not the highest in all of activities/sports. It's expensive, addictive, and you are bombarded with information, misinformation, and everything in between. As a late-in-life beginner for all purposes, this combination of barriers renders Roger Dunn a suboptimal experience. I could not imagine a less welcoming place to get started than here. In my 10-15 visits, I have only TWICE felt like I wasn't intruding in some way. In all but two visits, my attempts to talk golf or learn something about a product I was interested in purchasing was met with the most surly, uninterested employees. The only times I felt good leaving was when I went in to get my club head adjusted (loose ferrule), and the gentleman behind the service desk did it for free on the spot in less than 30 seconds, and when I purchased my first set of clubs back in 2024. So, my main gripe with this store is that the employees act like they are oppressed by any form of customer service, won't look you in the eye, could not be more disinterested, and provide, at best, a one sentence response to any attempts to talk golf/golf products. I can comfortably and confidently say this having visited this store likely over a dozen times in the past year alone, and sharing my experiences with friends. Unfortunately, I still don't have an alternate suggestion that offers a comparable selection of in person golf merchandise in my area. Something in the air or someone there is sucking the life out of the place. I mean, if I'm going to pay a considerable premium to shop in person, at least do a good job at the things that online retailers can't do at all. End rant. read more

Ok! Had an issue with service and came back another day. I was told to see Maryann, and I did. 4 hours later I forgot about my problem and walked out with a new set of clubs. Maryann was great. Met the manager Vanessa and she was terrific also. They restored my faith in Roger Dunn. Thank you ladies! read more

Store is super clean and well stocked, sometimes I need to go feel something before buying. Also, a note on the customer service here. I needed a box to mail a club and they gave my one no problem. Just a little extra service that I thought was really cool. Thank you! read more

I called about a specific club, I was transferred to the club department where I was placed on hold for 6 minutes before giving up. I'll just order what I want online and save the drive read more

Roger Dunn Golf Shops - Golf Equipment Near Me - Canoga Park, California

Needed a new driver fitting and worked with Maryann who was really great! She's very knowledgeable and listens to what you are trying to achieve. I've tried my new driver out and am hitting straighter and as a result longer and will be going back for a fairway metal fitting. read more

They have what you need at full price fersure. Some staff is very friendly and ready to help you out. Idk about fitting you or trying out much but they help suggest the good stuff. Used club set they have a re the way to go because they are actually affordable and in good condition. One employee stands out above all. Sean! He takes the time and is willing to help you with whatever in his power. Ask for Sean and you won't feel like you went wrong with your purchase. read more

I highly recommend the Roger Dunn store in Canoga Park. After doing my research, I went there to purchase a new set of golf clubs and had a great experience with Jack. Jack is an asset to this store. He was patient, professional and helpful in assisting me in selecting my new clubs. Dennis B. read more

had a great experience at Roger Dunn Golf! Maryann was absolutely fantastic -- she went above and beyond to help me with everything I needed. She was friendly, knowledgeable, and made the whole process easy and enjoyable. You can tell she really cares about the customers and takes pride in her work. Roger Dunn is lucky to have her on the team! read more

I again give a shout out to Patrick. He definitely goes above and beyond for an enhanced customer experience. Having bought a club with cash (what is that) and having no receipt, he was able to track down my purchase to allow me a trade in with a small dollar amount to get the right club. He also took on a 'unique' project with a different putter with a fantastic outcome. The store is a great place to shop with very knowledgeable and helpful staff. read more

We have always had exceptional experiences at Roger Dunn Canoga Park and wouldn't think of shopping elsewhere for any of our golf needs. Francis, Vanessa, and Jadyn are not only knowledgeable but helpful, always seeming to find great solutions to all our needs. We could not recommend the store or Francis, Vanessa, and Jadyn more highly. A huge thank you to them for great service! read more

Service is okay. Knowledgeable is spotty. Lots and lots of stuff so good place to look for gear and clothing. Surprised that prices seem on the high side. Wasn't impressed. read more

Had a great experience today. I wanted to change my shafts to a heavier shaft. They set me up with there fitting expert Damien as soon as I walked in. They had me hit a few drives with there recommendations. Got fitted to a stiff flex 70 gram driver. Also, hooked up my 3 wood as well with a stiff 65 gram flex. Special shot out to Damien he made me comfortable and had a great experience. Shawn was also super nice as well when I was leaving. The staff has always been nice to me from previous experiences. Love coming here for all my golf needs as it's really close by my house. Great job Roger Dunn!. Thank you read more

I went in for a fairway fitting yesterday and was very happy with the service and attention to detail. Maryanne was absolutely phenomenal in helping me find fairway woods that would fit my swing speed (X-Stiff) even when they were hard to come by. She was able to find me a Callaway 3 wood someone had returned to the shop that had a premium shaft option and a titleist 7 wood for a great value! Thank you again for the amazing service, I will definitely be coming back here! read more

Whoever answered the phone and answered a few of my straightforward questions... thank you! I sent my Mom over to pick up some clubs we talked about. She loved the club set and played them the same day! Good set / value for the money! Easy transaction and friendly customer service over the phone and in person! Thanks everyone!!! I will be back again... read more

Went in a week ago to go get my pxg putter reshaft cuz the shaft was broken. I came to the repair counter the repair guy was griping the club, i knew he was busy but no greeting not even say hi or ask if i have any questions or help, i stand there waiting for like 10mins till one guy from the back of the store came to me and ask if i need help. I ask him how much does it cost to reshaft my putter then he ask the repair guy, the repair guy didnt even come to look at my putter he said he need to order the special shaft from pxg he suggested me to send to pxg to get it fix. I knew my putter shaft is double bend flare tip .370 like regular putter can be use with any shaft any band that size. But I didnt want to say or show him my putter can be use regular double bend .370 I dont want to deal with lazy ass ppl that dont want to do thier job. I just left. If you dont want to work or you hate your job fxcking stay home bro. I went to rogerdunn in noho they fix it for me with no problems. read more

Roger Dunn Golf Shops - Golf Equipment Near Me - Canoga Park, California

I came here at 2 different occasions for fittings. I was very pleased with the service that was provided for me. I was helped by a gentleman named Damien who was knowledgeable and really showed concern to make sure I got fitted properly. He was patient and understanding. I took my kids with me and we felt that we were treated well and I was happy with my purchase. The second time I was greeted by Maryann and she helped me with a fitting. She was also very knowledgeable and was engaging and gave me many options to choose from. She was thorough and made sure I got fitted properly. I will continue to come back and support this business. Thank you. read more

I just want to say I had an excellent experience here at Rodger dunn on my last visit. It was time for me to invest in a custom set and I set up my fitting in store. Sebastian was the one that helped me out and he was amazing. He took his time with me, really explained the difference in brands, shafts , lofts etc & I felt really comfortable during our session. A lot of times you go to a place and if you don't know too much about the sport you are overwhelmed and even intimidated by it. I didn't have that experience with the help of Sebastian. I ended up doing a new set & driver and was beyond happy with how the session turned out. You can tell he was very knowledgeable and even offered me a few tips that helped me with my swing! Do not hesitate to do your next fitting with him, great job! read more

Roger Dunn Golf Shops - Golf Equipment Near Me - Canoga Park, California

just want to say that the customer service I get from all the team members of Roger Dunn is amazing Francis-Jack-Campbell help me out and they were amazing got me what I needed. Thank you for all your help... read more

If you need to get fit for irons go see Maryann! She was amazing and got me dialed into some new irons. Store was a little busy but she made time for everyone. Best club fitting I have ever had! She was very nice and professional and gave me some pointers too! I have full confidence in my purchase and new irons! She is definitely my go to fitter from now on! Thanks again Maryann! Btw I don't write reviews and I downloaded this app just to write this review for the amazing service I received. read more

Roger Dunn Golf Shops - T350 - Golf Equipment Near Me - Canoga Park, California

Marianne's incredibly knowledgeable and wonderful and patient as I try out different drivers she help me pick out any different varieties. Mike really help me find my swing and help me pick a driver that was perfect for me since I am starting out. I will be back in this team is incredible in helping you decide try out and identify weaknesses and strengths in Driver selection. 10 stars read more

Roger Dunn Golf Shops - Golf Equipment Near Me - Canoga Park, California

What can you say about this place. It's wonderful!! Always have plenty of employees that are willing to help. I got my first set of new irons today after years of playing hand me downs. Jack was so helpful, he gave me suggestions and what to expect from each club. Needless to say Roger Dunn has found a forever customer with me. Awesome store! read more

Great golf shop with helpful staff. Came in to see if they had mizunos and ended up finding the exact set that I had my eyes on and they were used for a great price. I was able to test different irons for about two hours in the indoor bays without a hastle. Ended up even coming back and grabbing wedges the next day. read more

Worldwide golf. LOL. Too big!!! Too little give a F#%! I bought a driver on Wednesday. Played Thursday. The driver had an obvious manufacturing issue. The finish chipped off first swing. Roger Dunn was not interested at all helping me figure out a remedy. Said all manufacturers use crappy materials these days. It would not affect the way it played. So I was stuck with it. Look I am ok with " Here is the way to contact the Manufacturer " or let us contact them and see what they say. Anything but " Sorry you just bought a car and it's cool the paint is chipping off when you shut the door. It will drive fine. Bunch of bull for sure. I will figure it out on my own. Won't be long till this store closes. The service just isn't good. North Hollywood or New Berry park are way better options. 30 year golfer 2-4 rounds a week. I have a bit of experience with golf shops. Have bought quite a few things from Woodland Hills shop as they are convenient. Never ever again read more

Roger Dunn Golf Shops - Here is the driver after one round. They say it's fine. - Golf Equipment Near Me - Canoga Park, California

I've been golfing for about 3 years and I always get the best customer service from the staff here. I got fitted for clubs and the tech was patient, gave me a few options to find the best fit for me. I bought the set and I recently updated my Driver and Hunt was fantastic! Its a big purchase and he was able to make me comfortable with the best for for me. He gave me some awesome tips on my swing as we calibrated the club. I highly recommend going here for everything golf related! read more

My friend is a golf addict and his birthday was coming up. I don't know much about golf but wanted to get my friend something he would enjoy. I went into Roger Dunn and I'm so glad I did. I was greeted right away by sales associate once I entered the store. He asked me what I was looking for and I felt a little silly saying I don't know exactly what, but once I explained why I was there I was given a few options. I left with some boxes of golf balls, a driver head over and even found a cool Yeti for myself. If I ever need golf supplies I know I'll be coming back here. read more

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I love this store. I got my whole bag fitted and dialed in with the professional and patient help of Maryann. From driver to putter, Maryann helped me get exactly what I needed and was bold and straight with me to guide me away from a bad purchase. Instead I got the perfect irons, wedges and everything I needed to get me from a 26 to 15.5 handicap in just 6 months! Without her, this is a 4 star rating. read more

Roger Dunn Golf Shops - New TP SOTO Putter! - Golf Equipment Near Me - Canoga Park, California

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Can't how nice and helpful the people were in the store a shout out for Cole & Hunt both were amazing and helpful. I drove 45 minutes to get there and it was worth every mile. They have my business I will tell everyone I know.I want to thank them again for all their help. Jim read more

I come here a lot. Being the only real, retail golf shop around anymore, it's kind of your only choice. The reason for the 2 stars is, I had a simple request when I had all 13 clubs re-gripped. I asked for the logo down, and saw the gentleman put that on the ticket. When I got home I realized they put the logos up. Waiting 3 days for some re-grips is a little too long, in my opinion. As I stated earlier, it's really the only, local golf store anymore, so I guess I'll have to take the gold with the bad. read more

Michale and Cole are the best. They helped me buy new golf clubs and used also with a awesome bag. Everyone there is nice. Definitely go here to get all your golf needs. read more

Great spot for the golfers in the area they are very good at what they do and very knowledgeable about their sport

I shop Roger Dunn for my golf needs almost exclusively. The store in Riverside is managed by Byron, who is extremely customer oriented. When I arrive, if he is working, he greets me and directs me to the right area in the store. If I need help, he is just a few words away with great advice. I am so impressed with the service, selection and personal attention I get at this location. They are truly exceptional and I rarely go elsewhere. read more

Hunt was very helpful and so was the rest of the team Unfortunately, Michael the Manager is not good at communicating. He comes off as rude, cold and it doesn't make you wanna talk to him. Too bad because he might be shy or maybe going through something but it's a store, employees need to smile and convey a good message to golfers. Great store overall. read more

I was at Roger Dunn in Canoga Park yesterday and was helped by Marianne ... In a few words ... She is AMAZING !!! Not only did she take all the time I needed and helped me make great decisions as to what I need as far as clubs are concerned, she also gave me great advice about my swing as well... Marianne, is why I will keep coming back to this store read more

Went in to get my full set of golf clubs re-gripped. Damian and Glen were outstanding. Great recommendation on grips, very thorough, professional and personable. I could tell watching both of them how much they take pride in their job. They took the time to make sure the grip was positioned correctly and that the fit was correct. I would certainly go to this Roger Dunn again and recommend others get their clubs re-gripped by Damian or Glen. read more

The place is nice, the equipment is organized, but the true reason why I am even giving this review is, Maryann. She took the time to help me with getting fitted for my irons and even gave me some really helpful swing tips, to help my weird wrist baseball grip (she doesn't sugar coat it) lol which I appreciated. read more

Roger Dunn Golf Shops - Ping G710 - Golf Equipment Near Me - Canoga Park, California