Needed a new driver fitting and worked with Maryann who was really great! She's very knowledgeable…read moreand listens to what you are trying to achieve. I've tried my new driver out and am hitting straighter and as a result longer and will be going back for a fairway metal fitting.

I've visited multiple Roger Dunn Golf Shops locations over the years, and unfortunately the…read moreexperience has been consistently disappointing. I've been walking in and out of these stores for many years, yet nothing has really changed--the staff still don't seem welcoming or interested in helping customers. They often come across as unapproachable and uninterested. When I've asked questions, instead of getting clear answers, it feels like they try to avoid responding and simply walk away. Customer service matters, especially in a specialty store where people come to learn and get advice. I'm actually someone who prefers supporting local businesses and avoiding shopping online from places like Amazon whenever possible, because I understand how it impacts local stores. But experiences like this make it really difficult to justify that choice. I hope this is something that can be improved, because right now, it's hard to feel motivated to shop here.

While I still miss the old crew here, I am super grateful for Nick in repairs…read more Over the last months he has installed countless grips and many reshafts and shaft tippings. All great work completed to my insane standards, and done quickly.

Main point of this review is about the manager NOAH. I came by several times in 1 week- buying,…read morereturning, exchanging, all that good stuff. When I purchased something the first time, I accidentally used the wrong card as I had wanted to split payment into two cards. It showed as canceled on the system, but Noah immediately let me know that he would follow up to confirm funds were actually canceled (due to the new system being somewhat iffy). I came back again and he immediately recognized me, told me he had contacted corporate and actually read the email to me. Fortunately, the funds had come back in less than the estimated time. Between all of the interactions I had with him in the 3 store visits (including having to stay a few minutes after closing the first time due to the card issue), NOAH never showed ANY sign of being impatient, tired, or irritated. Initially I was slightly surprised he was the manager since it seemed other locations had mostly older individuals.. but after everything, I can see exactly why he is manager. He was frontline serving people next to the other workers, not just chilling and letting them do the work. I haven't experienced this type of customer service in a very long time, especially in a retail setting. Noah went above and beyond to make sure that everything was taken care of. Customer service as a whole has been steadily going downhill, and it was extremely refreshing to know there are people like him who actually deserve their position and respect (and (hopefully) his next promotion)). I observed very consistent interactions with ALL of his customers whenever I was waiting in line. This guy is definitely going places with his mindset and how he treats people. THANKS AGAIN NOAH! Regarding the store - layout is simple, left side has clubs, right side has accessories etc. Lots of used clubs, I found one that I'd been looking for in like-new condition at a great price. I saw a lot of people coming directly to the used club section to try to find the best deals. Other used clubs may be a bit more pricey considering their condition.. but this is a brick and mortar location so with overhead, can't always match online prices. Regardless, if you're just starting out and want to build your set with used clubs, they have very well priced ones for that. They have all of the new clubs as well. Simulator available too, tracks your ball speed, etc. Their parking lot usually has spots, it's not a tiny lot by any means but the entrance/exit may be a bit tight for some drivers. NOTE - Worldwide Golf Shops owns Roger Dunn so you may be able to match the price you see on there with an in-store club (although the prices are usually accurate). You can also use your Roger Dunn credit on WGS. Also, you may already know this but they have an extremely generous 90 day return policy. New clubs will get your money back to original payment method, used clubs will get you store credit - but if the used club comes back in noticeably worse condition, I don't think you'll get the full credit back.

Bob is one of the nicest genuine man you will meet. Always happy to help and give you a very fair…read moreprice. I will do all my shopping here for sure.

Very helpful on selecting clubs sets Gave very good pointers…read moreon my swing when going through a fitting Also allows you to try the set you buy for a week before you decide to return or not

George was such a great help with choosing a driver and new golf shoes. He was very knowledgeable…read moreand helpful. The store is always so organized and has many options for everyone. We love to shop here for our golfing needs.

Professional staff. Welcoming environment. Tons of product. Every gold item you could need is here.!read more

Best indoor golf in the valley. Staff is always really welcoming. Facility is really clean. The…read moregolf is a wonderful experience.

Honestly, it's been a few days and I'm still actually upset about the situation that I experienced…read morethere. A couple days ago I went in for what was my second time visiting this location. The first time around was actually a very positive experience and I look forward to returning, considering the fact that I live five minutes away . But two days ago I came in and the older Asian man or owner of the business was who was there. There was no hello or any type of greeting At least not at his part. All I was being asked was if I had been there before to which I replied yes . To my answer, all I received was a blank stare.. I tried to disregard it, and instead asked him after informing him that I was left-handed that I would be needing a left-handed set up . He still looked at me up and down like I was crazy, but I tried to be patient due to the fact that there was a bit of a language barrier . When I told him I needed one hour, I tried to peek at the clipboard with the pricing to which when he saw me do so he put his hand over the clipboard and covered it . Again, he had asked me and repeated if I had been here before . At this point, I was a little frustrated because I've already answered that question. And so I repeated a resounding yes . So he hesitates and then he tells me I will have to wait . Absolutely no problem with that . and after sitting for almost 25 minutes, he finally takes me over to a tea box that wasn't even being used. Oh wait, there's more . Thewas very little help in trying to set up . And from the looks of it, it looked like this gentleman didn't even know how the equipment works So after 20 minutes of trying to get the simulator to start working on my own . It was that I was able to finally get some practice. And if all of that wasn't enough at the end of my time, I was just gathering up all the balls for the next person .(just exercising a. Bit of golf etiquette.) this man came to snatch the shovel away from me. Now I understand we are living in some trying times . But given that this gentleman also has a language barrier as to imply that he's probably also an immigrant, the way I was made to feel like I wasn't welcomed and then made to wait the way I did seemed a little bit of unfair and unnecessary to me. It's safe to say that you guys have lost my business . And that I won't be returning. I know I might look like a Mexican from the ones you've been seeing on TV acting stupid. But let me assure you, we are not all the same . No hard feelings, but I'll never be back there again . I've only been golfing about a year and a half, and this is my worst experience since I found the sport

In the online shopping age, you place faith in things you cannot see. You establish trust based on…read morethe things you order being delivered timely and whole. It works for all kinds of things; off the rack clothes, protein powder, US Government debt, drawings of apes (remember those?), you name it, you can buy it. Let me tell you one very important purchase where there is no room for online shopping faith: golf clubs. Listen, I'm your typical high handicapper. I'm talking... very high. Like Whitney Houston high. So when I'm shopping for irons and a golf club manufacturer talks about AI Smoke or dual tungsten weighting, I'm going to be honest with you. I don't know -- nor do I care -- what the f-- they're talking about. All I know is, if it feels good, like I could swing it 150 times over the course of 36 holes and yes, you read that number and did your math correctly, then yes. Those are the clubs I need. Now I'm a fairly big dude, and unfortunately this makes my need to get fitted for proper clubs even more serious. Us big fellas will take a standard length club and perform Olympic level swing-nastics to protect our back. We will most likely fail and have our back screaming at us while we see our score reach Palm Desert afternoon temperature levels. So, for me, the most important thing when it comes to picking a set of irons is comfort and feel. If I'm going to be swinging this a lot, at least make sure it feels good doing it. Omer knew this right away. He's dealt with tall people, I'm sure he's dealt with smaller people and everything in between. And he was quick, deliberate and no BS in his recommendations. He saw my swing and then picked out a few great clubs. He explained taller folks with long wrist-to-floors need clubs that extend well before they leave the factory and in the mfg process -- not just aftermarket extensions. I appreciated that bit of advice and his clear explanations in the lengthening process and how it differed from manufacturer to manufacturer. He didn't speak AI Smoke-up-my-ass-anese. He gave me practical bits like "this might create a weak point in the club and break your shaft on a bad swing." He explained it realistically looking out for me, the high-handicapper. And here's the thing -- did I have to pay $150 and schedule an appointment with Omer to know this? No I did not. You know exactly what I'm talking about guys. Of all the things I knew I wasn't doing, I wasn't about to pay $150 and schedule an appointment to be pitched to and upsold. Here I am at Roger Dunn completely for free. Omer dropping truth bombs on what I need and keeping it simple. No passing judgment, no snobby upsell tactics, just straight knowledge and work. I appreciated him a lot. Also shoutout to Lawrence in shoes, who let me try on a few pairs and was super helpful helping me find the shoes I'd want. Finally, thanks David at the front. The morning crew today took me in and were super helpful. The team here is great and have an approach that's welcoming even for a total golf schmuck like me. I'm glad this is my local Roger Dunn, and my neighbors you should be, too.

I've been going to Rodger Dunn for years without any issues but my last visit was very…read moredisappointing. I went to purchase a new set of irons and was surprised that they didn't have them in stock. The sales associate said he would call around to find them. He said he found a set and when I went to pick them up five days later they were used! The manager offered no apology and said he could take ten percent off of the price. He also said that I couldn't even order a new set. While still at the counter I found and purchased the set from an online store. They should be delivered to my house in two days.

Great customer service with large amounts of golf equipment . They also have clothing options on…read morethe second floor

I love checking out stuff at this place, bought things every so often and had my grips done here…read moreoften. The staff is friendly enough and they have golf outfits they sell on the second floor for really decent price if you are lucky enough to find your size...

Came in here after not golfing for over 10 years minus top golf and the range lol , I was looking…read morefor a new putter and sum shoes and they took there time with me and explained every option and encouraged me to spend time with each putter , also came in for a grip servise and was in and out in 10 min , definitely will be returning

This is a great golf store located near Rowland Heights. The staff are all very friendly and…read moreknowledgeable. They have a great selection of both brand new and 2nd hand golf clubs. They even have an area for you to test out the clubs. We were able to get 2 clubs at a great price. Highly recommend for both pros and beginners.

I had a horrible experience with Club Champion. I had a…read moreclub fitting with kit and it did not turn well. While I was in a big tournament, my club head fell off of my shaft. The head did not secure on the shaft. Also, the shaft on my irons did not line perfectly on the shaft which is a bad thing. You guys did a bad job of the clubs. I spend over 5k+ dollars, and was a waste of money. It's better to save your money Please improve what you guys did.

Came in with an open mind and a goal of walking out with a set that fit my game as I head into…read moresummer and golf trip season. Cardell Mike was the fitter and was phenomenal in the full-bag fitting. Before the fitting, I had done my research and understood what different metrics on Trackman meant so I was not completely blind. Cardell helped look at every point of every shaft/head and tried to make sure we were making the best possible fit. There was never any selling pressure - more of an educational experience. The iron set that we landed on came with a tighter dispersion pattern, increased carry, and smaller rollout (all the things I was looking for) Driver was fitted as well and we ended up finding the fairways and with more carry with the Ping G430 10k Max driver and Ventus blue Ts 50g S shaft. The price we landed on was what I was expecting and even came with an additional promo of 10% off golf balls, which I used to snag up some boxes for the coming months. Great time and a great experience - I recommend Cardell to everyone who books here.

I' m so glad I found the golf instructor I'd been looking for! Coach Ayumi is incredibly detailed…read moreand patient, exactly what I needed as someone starting with zero golf knowledge. Also I was worried about hurting my back and neck when I started, but she taught me the right techniques to stay safe and avoid injuries, such an important part to enjoy golf in long term. I've been taking lessons with her for almost a year now, and I couldn't be happier. The most fun part was going out for on-course lessons, learning the rules, handling real situations, and getting comfortable out there. Now I feel confident playing anywhere, and the biggest surprise? I broke 100 within just one year! If you want to learn, build confidence, and enjoy the process, this is the perfect place to start your golf journey.

It's been a year since my lesson package with Ayumi, I was waiting to write this review to see how…read morethe instruction held up for that year, and it has held up perfectly. During lessons Ayumi educated me on my golf swing, how it should change, and taught me to self-analyze problems that arise. Everything was very methodical and understandable...which I needed. I am now 62, have significant arthritis in my elbows, and was concerned I wouldn't be able to keep playing golf with my rapidly worsening home-brew swing. Ayumi has given me the knowledge to keep playing, my handicap which was 20 and heading up at the start of last year is now 14.8 and trending down.