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Rodeway Inn Fallbrook Downtown

1.8 (147 reviews)
InexpensiveHotels
Open Open 24 hours

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We stayed one night on sep 19 2025 and the place is horrible so many broken things shower tub was very rusty we were a big family and got like 6 plus rooms and they all had bad conditions and also a bad service with front desk the guy the helped us was very rude and disrespectful will not recommend this place to not even my enemies

Registration / lobby
Bill C.

I am a frequent traveler to Fallbrook as I am having a house built here. I have stayed at the three primary motels in town on Mission Street. This Rodeway is usually on the cheaper end of pricing and my frequent trips make it more economical to stay here. I stayed here most recently May 4-6, and before that in mid-March. I have stayed at this property many (many!) times. My most recent visit has convinced me never to stay here again. I booked my stay on the hotels.com app as usual. I prepaid for the multiple nights. I drove in from Las Vegas and arrived at about 11:15pm. "Chris" at the front desk didn't welcome me but rather confronted me asking why the phone number on my reservation was disconnected. He said he tried to call me to inquire when I was arriving. He asked me what my phone number is. I told him and he asked why the phone number on the reservation is different. I explained to him that I made the reservation using my account on the Hotels.com app - as I always do. I showed him that my name, address and phone number were correct in the app. He, in turn, showed me that his computer system had a different phone number (very different than mine). I am not sure it was even a phone number actually... He then put his mobile phone on speaker and redialed the number in front of me. It was clearly disconnected or not a valid phone number. He asked me to change the number on my reservation to my correct number. I showed him my info and phone number again in the app and advised that I cannot correct what was already correct on my side. Omg... he was relentless! I tried calling hotels.com via the Contact Us link in the app. It brought me to a live chat window instead of providing a phone number. I seriously could not find a number to call within the app. I am a Hotels.com Gold Member. (Later, I found a phone number on my email confirmation...) Meanwhile, I offer to Chris other forms of ID, multiple credit cards, even my car registration(!) He kept insisting that I needed to change the phone number on my registration with Hotels.com. Wow... It's already correct... what to do?! It's after 11pm at night on a Wednesday in this dinky town and this guy will not allow me to check into my room on my *prepaid* room registration, with ID and credit card and with me willing to give him my phone number in person -- that he could call and confirm right there ! Koo koo for coco puffs CRAZY...! Needless to say, we were at an impasse. I left... I drove off with my luggage in the car and no room reservation for the night. I will let the Yelp reader decide if this is a place they are willing to risk making a reservation at and staying. I will never stay here again and when I move into the community, I will never have my friends or guests stay here either. This place should be removed from the Choice Hotels franchise. It has disgraceful customer service. I've actually never been in a shouting match with a merchant before... I am a Platinum member with Choice and they will be hearing from me.

Shower tub with dirt and hair
Barbara P.

When I first arrived I was trying to give this place the benefit of the doubt saying it's just old and rustic. Then I walked into the bathroom and the tub and shower were filthy, was definitely not cleaned in a while, dirt and hair all over it. The coffee pot was filthy dirty with an old filter still inside. There was something on the side of the mattress and sheets that I can't even figure out what it is, maybe a bug or a nest of some sort. The front door is falling apart and they nailed a piece of wood to hold it together. I have never in my life experienced anything like this. I can't believe this place can stay in business. I will not be back nor would I recommend this place to anyone. Stay far away. I will be getting a tetanus shot as soon as I return home!! Lol

Furniture was old and beat up with most handles missing from cabinets and drawers.

Urine soaked mattress! Dirty and unsafe feeling. Rude/no customer service. Had to leave late at night in our PJ's to find a new hotel. Despite all this we may not get our money back!!! These are just the highlights. Read on to get the whole adventure: See photos! We were visiting a friend in Fallbrook this Saturday, so we dropped off our bags in the afternoon and went out to dinner. When we returned later we got ready for bed. As I pulled back the blanket and sheet, I realized that the fitted sheet seemed damp. To my horror, not only the sheet, but the mattress itself was very damp. This was not a small spot either, but a large portion covering the whole middle section of the bed and the side. By this time it was 10:30 PM. We called the front desk to report the issue and see if we could be moved to another room. We were told by the man who checked us in, who appeared to be the only person we saw working there, that he cannot do that after 12:30 AM. We told him that it was only 10:30. He then said, he meant after 6:30 he can't change our room, that we should have told him earlier. Well, this is when I went to bed and it did not occur to me to inspect the bed before hand. We asked what our options were and he said we could come get a new set of sheets. I don't know about you, but I am not comfortable sleeping on a wet, possibly urine soaked mattress, that's got a thin sheet covering it. He told us that we could get a refund from Expedia if we contacted them. At this point he yelled at my friend on the phone, saying, "There is nothing I can do!" She calmly asked why he was yelling at her, saying she should be upset, not him. We informed him that we would be leaving and he hung up. He called back to tell us to return the keys or we would be charged. When I returned the keys and checked out I told him about the terrible condition of the room, especially the bed. He didn't respond. I asked if he was sorry and he said no. I said that the person changing the sheets must have known they were wet. He said that he did not know that. I finally asked if he takes any responsibility and, again he said no. We found a lovely hotel 15-20 minutes down the road in Oceanside, a Courtyard by Marriott with great service and clean comfortable rooms. Unfortunately, Expedia may not give any of my money back from that awful experience at the Roadway Inn in Fallbrook since the man on duty last night says that we waited till too late to tell him and we didn't want the sheets he was offering. Should I have to pay $118 dollars for a hotel I didn't stay at, where they were unwilling to move me from a room with a wet/urine stained mattress, and where their only solution was to cover it up with sheets and treat us rudely? Expedia will get back to me in the next 72 hours. I sincerely hope that Roadway Inn does the right thing and refunds my money.

Rusted/filthy bathtub!

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Nice location, friendly staff, could really use some renovating , but they're clean and the bed was comfortable.

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Service was excellent, the room was clean. Prices are good at the desk, do not waste your time with a booking site.

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Ask the Community - Rodeway Inn Fallbrook Downtown

Review Highlights - Rodeway Inn Fallbrook Downtown

My room had a king sized bed, a nice couch, a coffee table, a table and chairs, a refrigerator, a microwave, a large flat screen tv and a sliding glass door that opens to a private patio.

Mentioned in 3 reviews

Read more highlights

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Rodeway Inn Fallbrook Downtown - hotels - Updated May 2026

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