Great customer service, sold me a 2022 VW Passat. Fred was friendly and very responsive through…read moretext and email. Drove from Oceanside to buy car. Thanks again.

I had a 10:00 appointment connected to a specific car, and spoke with a sales rep the evening…read morebefore my apt. Then I sent the sales staff two text messages the night before , but I didn't receive any response. Day of the apt, I took off work, drove for two hours, only to find the dealership was closed (at the time of my apt) and the truck that we all knew I was looking at was sold. No one called me. Even when I arrived at the closed dealership, they sent me a reply to my voicemail and text message when I asked where are they for my 10 apt. Response via text = "Car sold" nothing else. That is horrible communication and customer service. I know it is a small shop, but this is basic stuff. Be cautious of this dealership... does not seem to be customer focused... the only good thing was there Ai responses when checking availability.

My husband and I purchased a beautiful low-mileage Mazda CRV5 from Evan at Red Star Auto A couple…read moreof months ago. It was made very clear to us from the start that this was a salvage title; the price for the car was very low because of that. We'd never purchased a salvage title before, but Evan was clear, frank, and transparent about it. We sat with him and reviewed photos of the minor damage to the front quarter panel that the car had suffered in a classic "fender-bender." We are pleased to report that to that the Mazda is, in fact, reliable and in excellent condition. Cars are complex machines and there are all kinds of people in the car business, on the buying side as well as selling. When I read the few reviews here that are negative - when our experience was extremely positive - I am mystified...we couldn't be more pleased with the value and we also appreciate the time that Evan took with us to arrange the financing. If you're interested in a car on the Red Star Auto lot, just go on in. Talk to Evan about it; ask him any question. We're very glad that we did ~thanks, Evan.

Evan T. was extremely helpful and made experience super easy. He provided a lot of information and…read moreanswered all our questions to make sure we made the best decision for our daughter's 1st car. Thank you

Wow, what can I say. Run, don't walk away from this guy. You know, I really thought that things…read moremight be different with this "used car salesman". I guess when he indicated that I couldn't take it to my mechanic because it would "slow the process down" I should have taken the hint. He claimed that his mechanic checked out the car and the only issue was the power steering pump would need replacing. Oops, yeah, don't worry about that broken motor mount that cost $400 to repair. I tried suggesting that maybe he needed to find a new mechanic. No response. Thanks for affirming to me that you just can't trust used car salesmen. Sad.

This was the worst customer service experience I've had all year. But im not sure i can call it…read morecustomer service because in the end they didnt provide any service. I brought my 2005 Ford Expedition to this dealership for a diagnostic and possible repair. I was told they would not work on the vehicle because it was more than 20 years old, but they could at least perform a diagnostic. I asked why a Ford dealership wouldn't service a Ford vehicle. Guillermo responded that it wasn't "their vehicle" and that they don't work on vehicles over 20 years old. I replied, "It literally says Ford on the side of the vehicle," and then asked, while pointing to his shirt, "This is a Ford dealership, right?" After that exchange, instead of simply explaining the policy, he changed his position and told me they would no longer even perform the diagnostic. I understand that dealerships can have policies regarding older vehicles, and if that's the policy, that's their decision. My issue was the way the situation was handled. The interaction felt unprofessional, dismissive, and unnecessarily confrontational. This experience reflected poorly on both the dealership and the Ford brand. Based on my experience, I would recommend taking your vehicle elsewhere if you're looking for professional customer service. -Chase

I went to El Cajon Ford after my car had been breaking down on me and was met with the most kind…read moreand caring service from Lisa and Rob. Buying a car is stressful but Lisa listened to my needs and eased my nerves throughout the whole process. I was never rushed or pressured into any purchase. This was my first time buying a car from a dealership and Lisa walked me through the whole process, even setting up new insurance! I couldn't be happier with my purchase, and am so grateful to have a reliable car that suits me. The employees here are honest and genuinely care about the community they serve. I would recommend Lisa to all of my family and friends!

I had been looking for a car for 3 months since my car had gone to the grave yard. I kept putting…read moreout money to my mechanic getting cars checked out. I was looking specifically for a VW Beetle. Then I cane to Easy Credit, took the car to my mechanic and...BAM!! I found my dream car! Jeremy, Cassidy and Will all took good care of me. My car even has a 90 day warranty, rare to find on used cars. They got me financed very well and continue to take good care of me. Thank you! Sheryl 2001 VW Beetle

Not only have I had issues with the car I bought there in March of 2014, one of my kid's friends…read morebought his car there in April 2014 and returned in broken down in June 2014. Since I bought my car, I had to take it back to San Diego Easy Credit for a transmission issue 3 months after I bought it and paid them $75 for transmission oil. I had to put new tires on it; I had to replace the driver side CV drive axle, and now I had to replace the throttle body and pedal. I have put about $2,500 into this car in the 11 months I have had it and paid $6,000 for it. The KBB value is half of that! Although everyone that works there is very kind, the cars they sell are not! Fool me once, shame on me (I am living with it every day), fool me twice (the kid who had to return his first vehicle he ever purchased) shame on you!! DON'T be a fool...take your business elsewhere!

Was having several issues with a service truck that it seems no one could fix. Someone had…read morementioned lifestyle Garage so I figured I'd try one last shot. Thank God, they recommended them to me because they truly listened to my concerns and problems and addressed everything to a T. The truck now drives amazing. What impressed me the most is he took it one step at a time in just charge me to redo everything. So glad I found these guys.

I picked this place to get an oil change, mainly for convenience. But pleasantly surprised with the…read moreprices, staff and how quickly they got my vehicle done. My new place for car service. Highly recommend.

This dealer was awesome! He was honest and knowledgeable and paid attention to details! Would do…read morebusiness again and recommend to others!

From the owner: truck sales, auto salesread more

BE WARE! Alsa Auto sales is a hub of deceit while pretending…read morethat they are helping you. They lie and cheat you while telling you they are helping you. Not only that they over charge but they definitely under deliver. I brought my truck for repair he took my money and left the truck inoperable and even refused to take it for scraps. Instead of having my truck repaired it was totaled without an accident. Never again will I deal with such a crooked shop.

John Asadi is a great car salesman. Much knowledge of his vehicles and willing to do more.read more

They were so nice, professional, transparent, had a great price and were flexible with scheduling!read more

If you're looking for good quality cars and a great price this is the place to go. The Cars are…read moreSALVAGE titles but they only take cars that's have damage cosmetically but nothing with structural or mechanical damages. The entire sales experience was great, zero pressure sales, extremely detailed and thorough when explaining the work that was done to the vehicle to repair the damage. My wife and I will be buying our next vehicle from them as well. Great experience from start to finish.