Two words: TOTAL PROS…read more Appreciated the customer service when I called and follow up responses. Nice as can be. Omar and Alejandro the plumber guys were equally impressive. Taking the time to explain thoroughly what was going on in my pipes, the steps they'd be taking to fix my issue, and recommended what I should be doing in the future to help maintain my plumbing. All with smiles on their faces. In this day and age when you come across above and beyond service, you not only are so appreciative, you'll continue to do business with them.

Overall the christmas weekend we had a plumbing emergency. Panic mode on... checked Yelp found this…read moreTriple P called and spoke to Alex. We called him on Christmas eve and he came it and fixed the whole problem right the next day after Christmas. Superfluous and throughly professional. We have a plumbing company for ever that we may be going to for all out needs

After a previous plumbing company accidentally cracked one of our drain pipes while snaking the…read moreline, we called SJ Plumbing to come out and assess the situation and I'm really glad we did. From the very beginning, the experience was great. They came out quickly, assessed the issue thoroughly, and provided a quote that was fair, transparent, and honest. After dealing with a stressful situation caused by another company, it was refreshing to work with a team that clearly cared more about doing the job right than just selling additional work. I especially want to recognize Darryl, the technician who handled the repair. Darryl was fantastic. He was extremely knowledgeable, professional, and took the time to walk us through exactly what had happened with the pipe and what needed to be done to fix it properly. He explained everything in a way that made sense, answered all of our questions patiently, and you could tell he takes real pride in his work. What stood out most was Darryl's honesty and attention to detail. As the repair progressed, he made sure everything was addressed correctly and never tried to push unnecessary work. It really felt like he was looking out for us as homeowners rather than just trying to get the job done quickly. Plumbing problems are never fun, but Darryl and the SJ Plumbing team made the entire process smooth and stress-free. If you're looking for a company that is fair, professional, and truly stands behind their work, I would absolutely recommend SJ Plumbing.

I had a great experience with SJ Plumbers, especially Darryl (the technician) and Sean (the owner)…read more Darryl arrived right on time and was very nice, professional, honest and thorough. He took the time to check every fixture in my property to find out what the issue is. I really appreciated that he explained everything to me in detail and always made sure to ask if I had any questions. Later, I called Sean with some questions regarding the job diagnostics around 5:30pm. Sean called me back right away and spent his time talking through my concerns. I know it had been a long day, yet he still took the time to make sure I understood everything. That level of care really stood out to me. Even though this project is still in progress and only at the diagnostic stage, I already feel very confident about a good outcome because of their communication and professionalism. Most importantly, they genuinely care about their customers--something I feel is missing from many other businesses. Thank you, Sean. Thank you, Darryl. Highly recommend SJ Plumbers.

Carlos is great!!! He showed up on-time, figured out the…read moreissue with my kitchen sink, offered same-day fix for a reasonable price and got the job done nicely and perfectly. Hard to find a trustworthy plumber sometimes. I'm glad I found one!

On a Friday evening, I noticed muddy water pooling near my toilet, which suggested a pipe issue. I…read morecontacted my usual plumber, but when he didn't arrive the next morning, I began looking for another company since we had to shut off the water to prevent further flooding. Carlos came out to assess the situation and explained that his team could start the next morning at 8 AM. He said they would begin with leak detection to locate the source, then proceed with the repair. The work involved cutting through my granite flooring and into the slab. Before moving forward, I asked if he was licensed and if he could work with my home warranty company and follow their procedures. He confirmed both. Because the work took place on a Sunday, I wasn't able to obtain pre-approval from the warranty company, which led to some complications. I paid by personal check and received a handwritten receipt under the name "SoCal Plumbing." When I submitted it, the warranty company indicated that the license associated with that name was expired and not tied to a plumbing business. I followed up with Carlos, and he provided a different license under the name "G Del Plumbing and Rooter," which was valid. Initially, he and his team were helpful in trying to provide the necessary documentation, although the process took time due to back-and-forth with the warranty company. The warranty company eventually agreed to partially reimburse the cost but required a final invoice showing both the diagnosis and proof of payment. The invoices I received continued to show a balance due, and as the 30-day submission deadline approached, I attempted to follow up multiple times by phone and text but did not receive a response. As a result, I may not be able to complete my claim and get partially reimbursed for this emergency. On the day of the repair, I also asked about installing a water pressure valve and was told there would be a follow-up, but I did not hear back. Overall, the repair work was completed, the toilet was reinstalled as promised, and the team was punctual. I was quoted a range for the price and of course the actual amount was the highest price in that range. However, communication and documentation could have been more consistent, especially given the warranty requirements. My advice is to not pay in full if there are outstanding items that they need to do.

Wow! Trent is spectacular - will always use him and this company going forward. It's Christmas Eve…read more I'm hosting 15 people for dinner tonight. It's raining like crazy. And i wake up to the only toilet I have - overflowing with water - all over the floor(s). Panic (and a couple of laughs at Murphy's law). The company I called before said they were fully booked today. Panic x10. I called prodigy and Trent was here within the hour, super knowledgeable, professional and fixed everything. Not to mention super kind. Can't thank you enough. A Christmas miracle indeed.

I quoted two jobs with Prodigy. One for a sink drain that was draining slowly and a shower valve…read morereplacement. They came in with really expensive and high quotes, both involving unnecessary drywall work to access the plumbing from outside of the house. I was able to go with alternate quotes with both jobs that were more aligned with market rate prices. Both teams lacked basic knowledge of how to perform simple plumbing repairs and were really fast in giving me outrageous quotes with unnecessary drywall work. Avoid Prodigy Plumbing.

Rene was very helpful and accommodating, good job! Will be seeing more of him, still some stuff…read moreneed fixing.

When I first called, the person I spoke to immediately checked if she had availability. She spoke…read moreto one of their plumbers to see, then gave me the number of that plumber and said I could call to coordinate and explain the issue better. I called and spoke to Matthew. He was super kind, courteous, and empathetic. I told him about how the previous plumber came in with a special wand tool, told us we had major gas leaks, that we needed to take care of it immediately, and quoted us $17,000 for it ($15,000 with "discount"). He also said "I normally have to report you to the gas company so they can come shut it down, but I'm not going to. You just have to make sure to take care of it right away." I knew that sounded insane, so that's why I looked for a second opinion, while also doing due diligence in case there was an actual leak. Matthew was apologetic, saying that's unfortunate. He asked straight up if it was Prodigy Plumbing, which it was! He said he doesn't like to bad mouth other companies, but that he's heard of similar situations from other people. He said he wanted to help me out, and would be there in 30. He was super warm. I asked if he didn't mind wearing the boot covers, that I had some in the home, and he pulled them out of his pocket because he was already prepared. He took his time to thoroughly explain what the process looked like. He also said they would do the leak test for free because he wanted to make the bad situation better and knew I needed help. We discovered that one of the shutoff valves was behind the stacked washer dryer, and the only way to access it was to pull them out. He said he'd likely need another guy to help with that, but they could come the following day. We booked. Matthew was joined by Richard and Robert, who were also excellent. Together they got everything done in a short time. Full leak test revealed NO LEAKS! I asked Matthew what the charge would be and he reiterated it was no charge, he just wanted to make sure I got this taken care of. I insisted but he stuck by his original offer. Needless to say, I have found my new plumbers. The absolute best experience I have had with a plumber thus far. Oh and as a bonus, after they cleaned everything up, Matthew took me to the main gas meter and pointed out a few issues. The earthquake shutoff valve wasn't properly mounted, and the pipes on the city side were hand tight. He told me exactly what I needed to do and who I needed to call for that, and gave me a rough estimate on price. Could not be happier with Beach Plumbing, they are the real deal.

Brett was fantastic to help with a sink issue. He came out the same day, was extremely personable,…read morehonest about what needed to be done, and clearly takes pride in his work. He made sure everything was done properly before leaving and took the time to explain things along the way. Really appreciate the quality service -- would definitely recommend him and call him again.

One Pro Plumbing was great and efficient in helping us check for any issues in our kitchen sink and…read moregarbage disposal. We did a lot of research around the area - comparing the pricing as well as getting help for the issue we were facing. We sometimes had some black water come up in our second sink in the kitchen and weren't sure what the cause was. I liked that Brett was straight to the point in helping diagnose what the issues might be and helping guide us in the right direction on what may be needed. After figuring out a good time, Brett came in and was both chill and respectful. He had his tools ready to go and was able to test out our sink and adjacent appliances to see what was going on within an hour. Once finished, Brett also gave us his business card and noted to us we had a 30-day warranty in case something happened to our sink again for him to come check out. Felt that the payment made sense and wasn't overly expensive! Thanks again to Brett and the company for the efficient help!

Nice plumbers, they came out right away and gave me a free quote. Fixed my sink in under an hour.read more

We called The Rooter Company and were lucky to have Jesus come out…read more He was right on time, super professional, and easy to talk to. He explained everything clearly and made sure we understood what was going on. It ended up not being a serious plumbing issue (thankfully!), but what really stood out was how honest he was. No pressure, no upselling -- just straightforward answers. They've actually done drain line work for us in the past, and experiences like this are exactly why they continue to be our go-to plumber. It's hard to find a company you can consistently trust, and we really appreciate the quality of service and communication every time. Highly recommend -- and definitely ask for Jesus!

I had Chris come out to clear a drain and replace a sink basin. He was very communicative, prompt,…read moreworked quickly, and honest (didn't try to work in extra services or fees). Oh, and most importantly, he did the job I requested! I'd 100% use him again and recommend him to anyone in the Downey area looking for plumbing services.

Reached out to Chris as we desperately needed someone to come out next day to help us open up our…read morecountertop sink hole to fit our new sink in. Although Chris does not personally do this (easy to damage the countertop), he responded and told me to call him - and he gave me a great referral to his friend who is a handyman. I gave his friend a call and thankfully he had availability that same day - came and did the job for us and gave us a really really great price - like 1/3 of the price from other quotes I got. I'm really glad for the referral & I find Chris to be very trustworthy and will highly consider for my future plumbing needs.

Amazing service. Affordable and professional. Josh and Kevin helped me out today and recommended…read morewhat needed to be done. Pretty big job and they cleaned it up like they were never here! Would definitely recommend.

They came out to my home the same day, which was incredibly helpful and convenient. They were able…read moreto clear the clogged kitchen drain and also took the time to explain what may need to happen in the future instead of just doing a quick fix and leaving. He mentioned that hydro jetting will probably be the next step within the next few months or before the end of the year, which honestly made sense. I'm pretty sure the previous owners poured grease down the drain over the years and didn't maintain the house very well. He also explained that pipe replacement may eventually be needed down the line, which I actually appreciated because it gives us time to prepare and start saving for that process. Another thing I found really helpful was his suggestion to purchase extra flooring planks now while they're still available, since matching flooring years later can be difficult if pipes ever need to be accessed under the floor. Overall, it was a great experience. Very informative, honest, and no pressure or unnecessary upselling. I appreciated the transparency and will definitely use them again

I had a great experience with Gilbert and his team. They were immediately available, which was such…read morea relief, and showed up right on time. From the moment he started, I could tell he was very experienced and knew exactly what he was doing. He quickly fixed a leak in my bathroom shower head and also repaired the garbage disposal under my kitchen sink. Both issues were handled efficiently and professionally, and everything has been working perfectly since. It's not easy to find someone reliable, responsive, and skilled all in one, but he definitely delivered. I would highly recommend him to anyone needing plumbing work.

These guys were great. I will update things if there are any problems, but they really went above…read moreand beyond for me. They were honest and up front about the pricing (we had a lot of crazy damage), and I wasn't faced with any real surprises. They worked until nearly 11 PM so that I would have a working toilet that night. Friendly as well. They are definitely who I will call if we have more plumbing issues.