Since my favorite deli in Franklin Park IL closed after 60 years, not really but it was sold and…read morethe new owners are going in a different direction so with empty meat cases the subs must be gone. So I had to find a new Italian deli in the area and this place had an authentic Italian sub on the menu with prosciutto, Genoa salami, capicola, provolone cheese, Italian dressing, lettuce and tomato that I added raw onions, hot giardiniera and mayo. It's a deli/mini mart/gambling machine/cafe with friendly service. The meats were skimpy was my first thought, see my pictures. My first thought after taking the first bite was WOW this Italian hoagie bread was perfect/fresh with that great chew/pull. Even with the skimpy meat the whole combination with me tweaking the sandwich was so fu#king delicious I got a second one to take back to WI for dinner. The area probably has a better Italian deli the residents will tell you but I'm in town once a year so next year I will try another Italian deli until I find one to start a new tradition like my old friend for many years that is no more. My final thought is that the price point is similar to the chain sub restaurants with a high quality sub sandwich and why anyone in the area that goes to a chain with this gem is beyond me because they do an authentic Italian sub very well.

This is an interesting place. It's a restaurant, liquor store, gaming, and grocery store all in…read moreone. The beef wasn't that great, the peppers tasted like they had been soaking in tomato sauce all day. Meat lacked flavor. BUT the beef isn't the reason for the trip. The breaded chicken sandwich is a banger! Seasoned to perfection. I've had it many times but this was the first time I had it fresh at the store and not delivered.

10/9/26 update: I…read morewas in the mood for these Asian inspired sandwiches. Parking is still the same but can be limited at 12:30 pm. They have more staff working. They have 7 tables and 4 barstools (communal table against the wall). They have two kiosks that you can order from. They have one gender neutral bathroom. We ordered spicy garlic shrimp as a rice paper wrap, Thai pork belly (sandwich), and Sichuan spicy brisket (sandwich). The food was just as excellent as the first time we came here. I'm glad they kept consistent after all these years. Sichuan spicy brisket was a tad bit spicy but nothing overwhelming. The meat in the Thai pork belly was very tender and juicy. The spicy garlic shrimp as a rice paper wrap is a great alternative if you're on a low carb diet or you can't handle gluten.

So glad we happened to be in the area and tried this place for lunch. The restaurant has a very…read moreJapanese feel to it. You place your order on the tablet, there is just one guy working in there who makes the food and places it on the counter. The decor is simple and just right. The food is the best food ever! I had the rice paper wrap with tofu in it. I could only eat half as I was so full. The seasoning on the fries is so good.. and the cucumber salad was top notch. Even the drinks in the cooker area were very interesting that I had never seen before. It's very clear that this is a very well thought out restaurant. The only feedback I would give is to add a couple of options for vegan gluten free in the menu. My wrap had to be customized and communicating with the chef was a bit of a challenge due to language.

This was my first time here. Workers were very friendly and answered all my questions. I got a cold…read moresub that was loaded. Twice as much meat as the chain places and cheaper!

I'm always on the hunt for a good eggplant Parm sandwich, but unfortunately, Rosalia's Deli just…read moredidn't hit the mark for me. The eggplant was really soggy, and the whole sandwich was lacking that crispiness I was hoping for. It wasn't quite what I wanted. On the bright side, the marinara sauce was pretty solid--not too sour or tangy, and it had good flavor, but the sandwich itself was just missing something. It wasn't my favorite. That said, they do have a lot of other options on the menu, and I'll probably give them another shot. This time around, the only other thing we tried was the gelato, and that was amazing. You can tell it was fresh, and it was definitely the highlight of the meal. The deli has a good amount of seating, but it does get really busy during lunch rush, so just a heads-up. You can pre-order if you want to skip the line, which is a nice option. They've got pizzas, pastas, salads, subs--the whole lineup--so I might come back to try something else, but the eggplant Parm sandwich? Probably not.

I've been here so many times. I am from Chicago and well favorite is the wreck…read more The ladies who were doing the sandwich were ok. They were not that friendly. The ambience is average. Same decor nothing has changed. I used to live around here long ago over 10 years and it looks the same. Would I recommend this place? YES! for the food.

Real clean food for being fast food. I was there in and out. I got the meatball sub and it was 4/5…read more This place is definitely a good to spot for lunch!

We have had Firehouse Subs cater events before so I did not hesitate to enlist their services again…read morethis year. Kudos to Jaison and his team for their professionalism and commitment to excellent service. The service was amazingly fast, efficient and very friendly. Jaison was well organized, knowledgeable and patient as he helped me navigate through the numerous catering options available. The platters I ordered were all made with quality ingredients and with a beautiful presentation. The sandwiches were fresh, flavorful, with generous portions and a hit with our guests! A numbers of guests expressed interest in personally using Firehouse Subs in the future. It was a sincere pleasure working with this great staff at Stone Park.

1 Star - Terrible Customer Service and No Resolution After Over a Month!…read more On August 17, 2026, I placed a company lunch order with Firehouse Subs. When I returned to the office, we discovered that we were missing THREE employees' lunches -- one large New York Steamer and two bowls of chili. I immediately contacted the restaurant manager, who offered me a discount on a future visit or told me to fill out an online complaint form. I should not have to return and spend more money to receive compensation for food I already paid for and never received! Since August 18, I have sent multiple emails to Firehouse Subs Guest Services, provided my receipt, and repeatedly followed up requesting either a refund to our credit card or a gift card. Every response has been the same: "Your case has been escalated to restaurant management." It has now been over a MONTH, and absolutely NOTHING has been done. No refund, no gift card, and no resolution. What is the point of having a Guest Services department if all they do is apologize and forward emails without actually resolving customer complaints? This was a company lunch order, and three employees were left without their meals. Mistakes happen, but how a company handles those mistakes says everything about its customer service. Extremely disappointed in Firehouse Subs and the lack of accountability. I would think twice before placing a large company order here again.

I'm absolutely over the moon with this place! The restaurant is AMAZING, the service was great, and…read morethe food... WOW.... I ordered a soup and a pasta, and both were DELICIOUS. What really makes this place stand out for me is the variety. Sometimes when looking for vegan food, the options can feel pretty limited to fried foods, burgers, wings, etc, but here, you can find more prepared meals, pastas, soups, salads, plus the desserts are a DREAM. Absolutely outstanding! GOTTA BE BACK SOON!

Markedly below average food. Ordered the rainbow rolls, Grace's teriyaki, Burmese noodle salad, and…read morethe green tea cheesecake. Adequate service and totally unremarkable ambiance. The rainbow rolls consisted of plain, uncooked vegetables wrapped in rice paper, accompanied by peanut sauce as well as a vinegar dip. There was absolutely no taste to the rainbow rolls, and the peanut sauce tasted like peanut butter that had been microwaved for twenty seconds. The vinegar dip was the only thing that salvaged the rolls. The teriyaki did not come as advertised. There were chunks of glazed soy in brown rice - no other veggies in the bowl itself. There was a side salad that I dumped into the bowl to add some crunch and texture. The glazed soy was tasty but the rice was remarkably bland and mushy. This regime of blandness continued with the Burmese noodle salad: some of the flavours had potential and the dish might have been tastier if those flavours were accentuated, but instead it was a bowl of noodles and assorted vegetables with no compelling taste or texture. The cheesecake was both too sweet and remarkably bitter at the same time. It was fine texturally but the sweetness was overwhelming. The layer of tea on top of the cheesecake added some bitterness. The two flavours were totally incongruous. I have never wasted dessert before - if I can't finish it I take it home, but this dessert was so inedible that even at nine dollars it was not worth salvaging. Service was fine and the food came out quickly. The location of the restaurant in downtown Oak Park was nice - there was some sort of music festival going on outside that made an otherwise aggressively mediocre meal more bearable. Overall, I do not recommend this establishment.

great selections and fresh made to order. tasty pizza by…read morethe slice, thick italian kind. and cookies galore to pick from as well as canoli that's great! try them and you won't regret it. you'll just come back again and again

When you have a great team, food is always good, as well as great service! Keep up the great work…read more Thank you.

Not only is the food exceptional quality, the owners are so friendly and helpful it makes you want…read moreto come back again! I appreciate how they also accommodate just putting my carb-dashian in the bowl. Come check out this family owned and family friendly place!

Great spot great food &I I have tried 4 of the sandwiches & they're fire last the owners great…read morepeople

maan!!! im tellin you ... definitely doin yourself a great…read moreservice for messing with AL & JOES ...best sandwiches in the west suburbs ..better than jimmy johns subway potbellys jersey mikes ..aint none of them fukkin wit AL & JOES and im tellin u wat god love ..the lil ladies is always helpful and give u real family vibes ..and the food is INCREDIBLE!!!..big ole juicy meaty sandwiches thats definitely gone get u full no lie they mile high cornbeef a real hit too

What an incredible place. Third generation doing it right, pilling a half pound of meat on your…read moresandwich. I loved their Italian beef but really need a Herbie in my life. Friendly staff will keep you coming back for more.

This place is cash only - so know it going in! But the older lady at the counter is old-world charm…read moreat its best- it almost seems like I'd heard her voice on a radio commercial- but she's very sweet. I ordered a 6" Italian sub on their soft and fresh baked French bread- I waited about 5 minutes after ordering- and she gave me 4 sandwich rolls in addition to the reasonably priced sub! I sat to eat - and munched away on this very tasty sub! Worth recommending AND eating again! If you've got the cash and are a bit hungry? Check it out!

Delish sandwich and the bread was amazing! The lady at the counter was so kind and helpful!read more