Bryce fixed our main sewer drain very quickly and did a great job. He was very professional and…read morecourteous. Thanks.

I had a clog in my bathroom sink…read more had VIP sewer come out to do a snake but the associates came in so hot right out the gate on blatant upsells and "issues" that could not be resolved with just a snake. even so far to point out that there's teflon tape on the pipes that can't be replaced / they don't the specialty tape... TEFLON tape?! hahaha i ain't stupid. once they snaked and was not able to get through, they said that the next step was to find the clog in the wall open the wall cut out the pipe and replace (a 1.5k+ job) i asked if there were any other options like hydro-jetting or such and they said hydro jetting would spew out everywhere not able to be done second floor i did my due diligence and called a few contractors that knew plumbers that werent on yelp a guy came in the next day, hydro-jetted the clog out in 30 minutes without needed to do any of the above, and only charged me $60 lol beware of the upsell! + though, since they did not get the clog out they did not charge me, just off putting on the blatant upsell. the owner seemed nice though.

I reached out to them this morning needing a same-day appointment, and luckily they were very…read moreresponsive and were able to accommodate us without any hassle. Bobby, the technician, arrived early. He was incredibly straightforward, honest, and thorough when diagnosing our plumbing issue. A huge plus when researching companies is that there were no upsells or other unnecessary jargon. The replacement price was fair and they offered a first-time customer discount, which was nice. In terms of the payment, they also accept Zelle, so it made the whole transaction seamless (A copy of the receipt and job from the company themselves will be sent via email). If you're looking for an honest, punctual, and highly skilled plumber, look no further. We will definitely be calling them again for any future plumbing needs! HIGHLY recommend.

Just had Bobby out to help with kitchen sink clog and shower clog…read more They came early and did great work! Also had a good time chatting, he was real patient with all my questions! Would absolutely recommend if you're in Anaheim area.

Super quick emergency engagement. (Ian) arrived within 10 minutes. Found problem and resolved by…read moresewer jetting. Super clean job - Ian very personable and professional. BTW - Also used Zoom (Miguel) to clean out yard drains last December. Don't waste time looking at the "competition"; keep your life simple - always choose Zoom

Great service from Miquel, on time and adjusted to a zoom call I had…read more Trying an easy way to fix problem of smell from my sump pump, first.

Jacob, the technician assigned to my case, was great. He was polite, thorough, and did a great job…read moredespite having to come back multiple times for the same clogged drain. Unfortunately, during one of the visits, my wall was damaged. I called multiple times and was repeatedly told the company would take care of it, but nobody ever followed through. Jacob deserves credit for his work, but the company's lack of follow-up and failure to take responsibility for the damage was extremely disappointing. Hopefully this review finally gets someone's attention.

Very good communication, every time I have called they picked up and answered all my questions with…read morepatience, and got back to me quickly when they said they needed to call me back. Joshua Z was the technician who came out both times for our problem. He was very knowledgable, and upfront about everything that was going on, why he would do what he is doing, and the best course of action if it was something that could not be done yet. Being in a commercial building did add a layer of complexity to our situation, and Josh did a great job telling us what our next steps should be since the issue turned out to be worse than either one of us expected. If I ever have any plumbing issues, I know who I would call.

5/5 I've had Andrew come out twice now. The first time was to repair a drain line leak in my living…read moreroom ceiling, and the second was to rough in a shower drain for an upcoming remodel. Both jobs were done with the skill and attention to detail of a master plumber. Price was competitive with others in the area. It's been over a year since the leak repair and everything has held up perfectly. The shower drain rough-in was centered exactly where it needed to be and completely leak-free. I'm fairly handy myself, and Andrew has always been willing to share helpful pointers along the way, which I really appreciate. Coastline Plumbing has become my go-to plumbers. Whenever Andrew is on the job, I can relax knowing the work is being done correctly and built to last. One thing to expect: Andrew was upfront about this from the beginning, but Coastline typically doesn't patch drywall or plywood after plumbing work, so you may need to hire someone separately for that part. I think that's standard for plumbers specialized in their trade. In my case, I patched them up myself.

They were so quick and communicative throughout the whole process. We submitted a request Thursday…read moreevening and by Friday morning had received a quote (no hidden fees) and proposed service time (same day). Daniel and Steven showed up promptly, completed the service quickly and everything was all set by Friday at noon ! Would highly recommend.

These guys rule! We've made use of them, particularly in hurry-up-right-now circumstances, and…read morewe've also had them to extensive maintenance/upgrades to pipes and mayhem left by previous tenants. Always good attitudes, decisive analysis, knowledgeable communication, efficient work. Tyler, Casey, and others--they get it done!

We had a plumber out for our regular tankless water heater flush. That was fine…read more I had the plumber check out an issue with my upstairs toilet and his first recommendation? A $1300 new toilet installation. His cheapest? We buy a new toilet and he installs it for $400. I did a little poking around and fixed the issue for a $11 flush tank ring. I posted a comment on JIT's webpage and no one bothered to reach out. I wonder how many people that plumber has scammed out of significant money. Add another - as he was leaving, he remarked that we didn't have a pressure regulator on our incoming water line - I told him we did have one but we had it removed - and then he started low-key arguing with me saying he didn't see any evidence one ever existed. I remember when Justin had a small business and he was awesome. Be wary now, their plumber appear to have a reason to upsell as much as they can. Not the kind of plumber I want to deal with.

Our service tech Jim was fantastic!!! We had him out for a simple issue with our toilet. He asked…read moreif there was anything else we thought he could look at. I had forgotten we had a few minor things that we could live with, but since he was here we asked him to take a look. He took care of the extra items, was upfront with pricing and had all the necessary supplies on his truck!!! He was so personable. He left the work areas cleaner than when he arrived! Will recommend to everyone!

I contacted Pristine Plumbing first attracted to their reviews. The technicians from Pristine…read morePlumbing arrived on time and were professional when they came to my home, which I appreciated. They were able to help address the immediate plumbing issue, but overall I'm giving 3 stars mainly because of the pricing, results, and communication. In my experience, the cost added up very quickly. The initial recommendation included snaking and a camera inspection, and after that did not resolve the issue, hydro jetting was recommended to address roots in the sewer line. I ended up spending over $2,000 (at least one third could have been saved if they did root cause diagnosis before snaking), but after the service, roots were still visible in the sewer line, so I'm still unclear on how much the hydro jetting actually accomplished. Communication after the service could also have been much better. The company advertises 24-hour service, but when I called after hours, I was unable to reach anyone. I also didn't receive a very clear explanation afterward of what was accomplished, what remained unresolved, or what the next steps should be. Overall, the technicians were hard working, punctual and helpful, but considering the cost, I would strongly recommend getting quotes and second opinions from a few plumbing companies before committing to several thousand dollars of work. For a major sewer or root issue, I would also make sure the expected outcome and warranty are clearly explained in writing before proceeding, there is a lack of post service communication .

Chingis did a great job installing my door. The price was fair, and he was respectful, kind, and…read moreknowledgeable. He communicated well, worked efficiently, and left everything clean. I would definitely contact him again for future home needs.

I had an exterior facing door with a major problem. Every time it rained, the bottom of the door…read morejambs (door frame sides) would absorb water. Over time, the wood started rotting and paint started peeling off. With El Niño approaching, I wanted to get this fixed. I spent several weeks researching handymen and door repair specialists. Most people I contacted wanted to completely replace both the door frame and the door itself which was quite costly. Additionally, my door and the upper jambs were still in great condition, and I didn't want to be wasteful by throwing those away. One person told me that this sort of repair was too difficult and didn't want to take it on. Ivan responded that he had fixed similar issues before and quoted me a reasonable price. Ivan arrived on time and got right to work. Something that I really appreciated was he took the time to explain step by step what he was going to do. The end result looked fantastic. He was able to replace the bottom jams, paint, and seal everything to the point where it looked like there had never been any damage in the first place. We had rain a week after the repair was done and my door jambs were bone dry the entire time. One thing I do want to note is that Ivan does have a a team that works under him. If you want Ivan specifically, you will need to request him but know that you might need to wait a little longer because he is very popular. I don't foresee having any more door issues since he did such a great job but if I ever do, I will definitely contact Ivan again.

We had a few plumbing issues that needed to be addressed - replacing a dead garbage disposal, a…read moreleaky bathroom faucet, and a slow shower drain. Eric called me back shortly after leaving a message. Super impressed bc he asked if I was able to reset the garbage disposal and explained to me the Allen wrench trick to see if I could get the disposal working. He was very patient in guiding me on what to do. Sadly, both tricks didn't work and we needed a new disposal. He gave me a prelim quote for all 3 jobs and it was a fair price. After completing, he showed me how he tested for leaks after doing the repairs -- and all were leak free! Highly recommend him for great service, communication and price - and he cleaned up the areas afterwards!

About a month ago, our house needed some major help with plumbing issues. Our kitchen sink was…read morebacking up. One plumber came over, he just snaked the pipe. It worked for a few months, and then it was clogged again. I called Sewer Nation for help this time. Eric inspected everything inside out with his camera first and found out the problem was much further out. He hydro jetted the whole line and cleaned out the oil built up from the last 10+ years, now it's perfect. Then Eric came back to install a new toilet for us. Initially we thought it was a quick and easy job, then it turned into a 7-hour project. As soon as Eric removed the toilet, we found roots were growing all round the ground outgoing hole. Eric put in the camera and found out the roots have been growing all the way to the sewer access outside! And the sewer access opening was broken as well. Erci cleaned out everything with a special cutter to cut all the internal roots and hydro jetted them out, then replaced the outside sewer access opening as well. Eric is professional, friendly, and totally trustworthy with no hidden fees or upsells. Highly recommend!!!

I was looking to get my water heater replaced and the Water Heater Doctor gave me a great price and…read moreassurance with their warranty. I appreciated the work they put in to ensure everything is up to code (and then some additional safety measures!). Sam was the tech who came by promptly and he was friendly and professional. I also had my pressure release valve and spigot replaced. All good. Based on my research, they used a high quality Bradford White tank and Wilkins PRV, so I'm happy with that. I appreciate the quick responsiveness and willingness to answer my questions because I tend to be an overanalyzer.

Water Heater Doctors delivered a smooth and professional experience. From the moment I reached out,…read moretheir responses were lightning-fast and their estimate was extremely competitive. They were transparent about pricing and recommended additional services to bring the installation up to current Orange County code. I confirmed this with another specialist, so I knew they weren't pushing unnecessary upsells. Everything was clearly itemized so I understood exactly what I was paying for. I communicated with Zach throughout, who provided excellent customer service. Whenever I reached out to him, he often responded within minutes, scheduled quickly, and was super accommodating when I had to move the appointment up. Initially, I was only getting lukewarm water, but when it turned completely cold the next day, I reached out after-hours. Zach replied first thing in the morning and arranged to move the appointment up to that afternoon. They gave me a 2-hour window (12:30-2:30pm), and Nick arrived promptly at 12:30pm, so I did not have to wait. He completed the installation efficiently in about 90 minutes, and cleaned up thoroughly. Zach even followed up the next day to ensure everything was working to my satisfaction. Compared to others I contacted, WHD offered a high quality service and craftsmanship at a competitive price. Highly recommend them to anyone looking for reliable, high-quality water heater service.