1. Rocky Ridge Wireless

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Rocky Ridge Wireless

4.6 (13 reviews)
Open • 8:00 am - 7:00 pm

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Satellite Daddy

Satellite Daddy

(14 reviews)

Let me cut through the red tape! This business and their customer service is absolutely superb…read moreacross the board. I will tell you that Temo was very, very patient and understanding in all the questions and inquiries we had, and he answered ALL. This job and service was very important to us so we wanted to get it right. Thank you Temo. As far as the installation and the service we now receive, I want to laud and praise Mitchell for his great skills, attitude and just simply ensuring that the "customer is truly happy" with their install and service they get. He is very knowledgeable in his profession and truly takes pride in all that he does. I absolutely without a doubt will call on Mitchell again for future service and will also recommend not only him, but also Satellite Daddy to all my family and friends, etc. I welcome ALL of you to get with Satellite Daddy for all your service needs, I know that they will not let you down and also their prices as well are very reasonable - give them your business because they really do care about their customers. Thanks again to both Temo and Mitchell.

These guys are awesome! The customer service here is the best I have ever had! They will get you…read moreexactly what you need. Dish, Comcast / Xfinity. They can hook you up with your TV, Comcast high speed internet, and even home automation and security. It's quick and easy just give them a call. Authorized dealer for Comcast (Xfinity) , Dish, and many more. They do it all!!!! They will help you with all of your needs!

AllStarz USA Wireless Internet | Alta - Side house mount with extention for best Starlink northern view.  71 mnps and zero obstruction.

AllStarz USA Wireless Internet | Alta

(10 reviews)

My call was answered immediately by a kind and courteous professional. The technician asked for a…read morephoto to determine the best side wall mount for my STARLINK satellite. My experience was simply amazing. Professional installation with great people from the inital call through installation.

UPDATE 2/21: Clearly Pamela's response to this review tells you all you need to know about avoiding…read moredoing business with her company. Instead of responding in a professional manner or offering some resolve to our situation, especially after numerous phone calls, texts, and emails, Pamela decides to take no responsibility or accountability. Simply, she could have responded and refunded us many months ago as promised eliminating the need for this negative review. She chose to ignore, lie and then blame us for her business decisions. She even goes so far as to make comments about distance to our property when we were in her service area at the time and that was never brought up as an issue prior to her taking our money for her services. If her company does not want to travel to certain areas then they should not be offering the service in those locations. For Pamela to say she's lost money on this experience, we can safely say that we've lost much, much more. Here's our abbreviated story. After canceling our prior internet service to All Starz on the "promise" of faster service and unlimited data we were stuck with 4G service that slowed to a crawl after two weeks. When I contacted Pamela, she said we used up our data on that card and needed to install a new card which she activated. Another week in and the service went down again. They swapped cards, readjusted the antenna and barely got a signal at all. We were told that a lot of customers' cards failed because the 3rd party they bought the cards from weren't supporting them anymore. That in itself seemed questionable but then they assured us they signed a new contract with another card supplier and all would be well. Weeks went by and all the while we had no internet and kept hearing promises of a "new service coming" which never did materialize. Eventually we discovered the problem was the data SIM cards they were passing off. My wife lost her online job as a result and I had spent hours and hours of my own time assisting with the service and researching the technology to try and update the antenna firmware. Yet, Pamela complains of losing money on us? My wife lost her entire income because she had no internet access not to mention the stress it put us through.  After avoiding our phone calls, we finally got Pamela to drop off a box of miscellaneous parts for us to try to see if we could get any signal on our own in our desperation for internet service. After that we had no support nor would they return any of our phone calls or texts. As many of you know, getting a new provider can take many months and so it took us another 45 days to schedule an install with Smarter Broadband leaving us without internet service for a total of over 3 months. We uninstalled all of the All Starz USA equipment, cleaned it up and repacked it in the original packaging per our agreement to be refunded. We could not get anyone to respond to our calls, texts or emails to pick up the equipment and issue a refund. (See attached photo - it's still safely here in the garage). And after doing some research I also discovered we spent way more than we should have for the installation charges. Not to mention she told us she would remove the payment for at least the last month of internet service (or should I say no service) and then discovered she charged us instead. We had to have our credit card company remove the charges since she ignored us when we inquired about the issue. So, who really lost money here?  After all of that we were very upset since we felt we had been scammed and that's when we asked for a full refund for all services. This Yelp review is the first response we have heard from Pamela and of course she tries to make us sound like the problem. We really thought we were dealing with professionals and tried our best to work with Pamela but had no idea they would treat their clients with such disrespect and lack of care. Let this be a warning to anyone considering using their services.

AT&T Store

AT&T Store

(58 reviews)

$$$

I called about a potential scam and some old lady said very snakily and snappy I don't know what…read moreyour talking about and as I was explaining further and clearly in a slight but controlled panic the low life hung up on me. Nobody would answer the phone I eventually had to put in a call back request which is where I got better service from a blessed angel named Peggy she met me with compassion and actually gave me advice on how to tell who is a scammer as I thought I knew enough about them. Apparently not! Peggy was so compassionate and very insightful and we even laughed. Peggy deserves a raise for her human kindness and understanding the other girl deserves a long talking to. I didn't value the first girl who refused to pick up the phone and the rest for not even answering the phone. I wouldn't select this office UNLESS you talk to Peggy.

I have been with ATT since 2000 and this store is going to send me to Verizon. They have the worst…read morecustomer service I have seen. The staff is either not trained or are told to just lie to people about return periods. I have now bought two products there and never received a paper receipt because they were "bought though my account" then when trying to return the products I am told I was checked out as a guest and they have no record of my purchase and since I don't have a receipt ( because one was never offered to me since it was going to be emailed ) I can not return the item. One was the worst phone I have ever own that was defective out of the box but they would not cover any warranty or return since I had no receipt. This last time I specifically told the staff member what happened the time before and they said they would make sure I was logged in so I would get the email receipt. When I came back 8 days later to return one of the items I discovered he logged me in for 1/2 of my purchases but not the second 1/2. He remembered me and said this is my fault we will 100% honor your return but can you just double check your email before you do it might have gone to spam. I told him I live 30-40 away and could not come back the next day he said no problem you have 30 days to come back. I asked for the whole order up front and nothing was added on after the fact. There is no reason it should not all be on my account. We I came back to confirm that I had no email receipt for any of the purchase from that day I was then told the return period was 14 days ( I called my husband and he confirmed we were told 30 days not 14 ) and that it did not matter if staff remembered me and admitted to not giving me a recipot or keeping me logged in. They won't do a return without a receipt. In the time I sat there waiting for a manager to call them back - who never did and who still days later has not called me back like she was supposed to 3 other people came with with returns and were denied for the same reason. They were not logged in or given a paper receipt. A couple were told the printers were down when they did their purchase. They are selling defective phone, cables that last less than a week before they stop working, and cases you might not like but you won't be able to return any of it because they make sure you don't get a receipt. This is illegal in California but they really don't care. Everyone need to report this store to the BBB.

Rocky Ridge Wireless - isps - Updated October 2026

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