My hot water heater died yesterday morning; called Drain Terrier first thing, and they sent out…read moreKris by 10 am. He diagnosed the problem, and I had a new water heater by end of day (it was old and died a natural death). I have used them before, and as before, he offered a choice of price points; I chose the right one for me, no pressure. He did excellent and meticulous work, and installed a quality product. Also, he was a hoot, and enjoyable to work with. They are my go to company for plumbing; a family business, and woman owned, for this if you that appreciate that. Awesome!

I am changing what used to be a 5 star review to a one star review. A couple years ago, I used…read morethese guys for some plumbing needs and they were great. Family-owned business and I liked the owner. I got a new home and decided to call them again, and boy I made a big mistake. Not sure what happened in the last two years but had to come back and change my review. First, they told me they would be here from 8-9. This was a time they offered up as I was trying to get them to come earlier, but decided it made more sense and since they said I would be "first up" on their schedule, I figured fine why not. At 9:20 I texted them asking what their ETA was. At that point I received a text changing my appointment to 9:30-10:30. At 10:50 a technician showed up. I showed the guy what I needed, mentioned that I'd used them before and said I just wanted the same thing they offered me last time. He said "our system is different now hold on" and he proceeds to pull out an iPad that has prices ranging from $780-$2,500 for the "platinum" package whatever the hell that means. I just needed a faucet replaced, which I thought would be no more than $400 or so (a little higher than the price I paid two years ago). He told me "well prices have increased" and I said not by that much. I asked him to explain how much of the price was parts, how much was labor, and he said it's the flat rate they charge for that job. When it became clear that he was not going to budge, I politely asked him to leave. There are so many other options, and maybe I should have been a little smarter about doing it in a cheaper way, but the way I was treated on scheduling and the company's scammy pricing was enough to have me come back and change my review.

I honestly can't say enough about this company. This is my second repair with Sewer Lines Only, a…read morecollapsed secondary line replacement in 2024 and a collapsed lateral this month on a 120+ year old duplex in Sloan Lake. I was 7 days from closing on a sale, the line was discovered during inspection. The other duplex owner was rightfully out of her mind because the line ran under her beautiful stamped patio. Sewer Lines Only recommended tunneling under the patio from my property. We had (I'm counting....) 7 very reputable sewer companies quote this job. No one else mentioned going in from the side, and when I circled back to ask, none could. SLO's quote was 25% lower than the next lowest bid (thousands in savings) and 50-75% lower than most bids. So I was hesitant. Enter Joe from SLO - a project manager or engineer? He was so confident they could do this job from the side (really confident, not salesy confident), he made himself available to me at any time to explain the work but never once called me to "seal a deal." He probably took 20 calls/texts from me. I took the gamble and got on a plane to Denver. Jerry and his team showed up promptly for the job, were professional, courteous, and thorough. The line was fixed, no patio or fence demo required. When a possible additional leak was discovered with scoping, Joe came out and confirmed personally that there was no issue. Enter Monica in Billing who went the extra mile to figure out how to split invoicing to bill the other owner her portion and free my property up for sale. And did it gladly. Intelligent, progressive solutions, lower-cost, personalized service - same as in 2024 when I worked with Cameron. They dug a trench in my garage and repatched with concrete. No issues 2+ years in. I'll never use anyone but SLO.

This was a job we have dreaded for several years. We knew a sewer line replacement was coming but…read morethe expense involved really worried us. We had the job quoted on several occasions with bids coming in from 10k to 14k and we always opted to just keep waiting and shopping. We used Yelp to start a "job" and half a dozen companies looked us up. We spoke to four of them then had Sewer Lines Only come out and talk to us. My sister had used them a year earlier and recommended them from the list of possibles. A man named Murray showed up at our house and we liked him immediately. He was honest, funny and simply very likable. He scoped our line and told us we're not in desperate need of a line replacement. We enjoyed the honesty. We had roots in our line and needed to have them cleared about once a year. Not a huge deal but the sewer backups were aggravating and always happened at terrible times. Murray worked us up a quote and we were flatly shocked and dumbfounded at the quoted price. 5k for thirty three feet of line replacement. We started wondering what the catch was. How was this possible? A full half of the best quoted price of the last three years. We took to Yelp and the BBB to research this company and the reviews were stellar as was their A+ BBB rating. A few days later I stopped in their office to accept their bid. That's where I met two more of this companies stellar staff, Monica and Kim. These two women put us further at ease this thus was going to be money well spent. A week later, Pablo showed up at our house with his crew and a skid steer. Pablo treated us like gold and was happy to learn he actually worked for Sewer Lines Only and was not a contractor. This man is a surgeon with a back hoe. They had all thirty three feet dug up and replaced in three hours. We were only minus a sewer line for three hours which really minimized our in house inconvenience. The next several hours were simply waiting for the city inspector to show up. It was very confidence inspiring when the inspector told us that he doesn't really even need to check Pablo's work as he simply never makes mistakes. The trenches were filled back in and tamped down very well. Mi sidewalks, lawn and driveway were cleaned up very well. Murray then returned and scoped the lines to make sure it was all good and he scraped the inside of our cast iron line inside the house. This was an absolutely exceptional experience from the get go. An unbeatable price and first class staff and workmanship. It's nice to have this huge worry off our backs and it came with a five year transferable warranty. Thank you Murray, Pablo, Monica and Kim from very happy customers.

Douglas County Septic Pumping did the pumping job as planned. I given the price for pumping my…read moresize septic tank. They forgot to tell me of their additional standard $200 for finding and digging out the lids. My job was scheduled for the morning. It was delayed until afternoon while they handled an emergency. I could not be home at that time and they were willing to do it without me around. They are company that is willing to take care of emergencies. And they are willing to do the pumping when no one is around. Except for neglecting to tell me about their standard additional $200, they did a good job.

I want to give a shoutout to Bridgette. There was an invoicing error for the service address and…read moreshe was able to address it quickly. She was friendly and professional. Thank you :)

RUN, don't walk away from this business. Our tank was potentially damaged by the person that came…read moreout to pump it, and we were not able to get a hold of the owner for 3 days. When we finally got a call back, the lender was incredibly rude and tried to defend charging without prior knowledge or notice. The fees are absolutely insane and we're added after the work was done. Also was not given a bill at the time of service and was told the owner would be in touch. The receptionist didn't have an initial record of the work when I reached out directly wondering why there had not been a bill and if additional work needed to be done. This would have zero stars if it was an option. Will be reporting to the regulatory board.

I got multiple quotations for a main sewer line tap replacement. I found AAR very responsive,…read moreknowledgeable, as well as the best price I could find. They arrived on time, the crew was fantastic. While they were waiting for the inspectors, one of the crew raked out part of my lawn that was a mess from a previous contractor. I never asked for this, he was just being super helpful. If I have any other needs, I'm calling these folks first.

Love these guys! They came out and excavated a very large area for us with unknown conifer terrain…read more They maintained quoted price and stuck to the timeline, more importantly they offered ideas and solutions for next steps (concrete). Fritz knew what to plan for and helped us make sure the project was not going to have any issues!!

They did amazing job with egress window install! Prompt professional service! I will have them back…read moreto do the next window

I made a last minute call to Quality Septic and spoke to Brooke. It was a Friday and the schedule…read morewas full, but under the circumstances Brook she would do what she could do to help. Brook's was. able to get their truck to our property within 2 hours. I will definitely use Quality Septic again.

Requested service to sell the property on behalf of my client - THE WORST. Didn't get it done many…read moremany calls and emails finally said they did it (the next company said is was full so no idea how the inspected). then a week for closing they said oh... tanks need to be replaced. Owner is snippy with me and my client. Ended up hiring suc em up and they had them cleaned replaced service with a week!! Terrible company don't bother.

I called on Friday, got a cost estimate within a few minutes, and Blake came out on Monday to…read moreperform the work needed. Very impressed. Blake was friendly, knowledgeable, and responsive. I would recommend this company any day. Thank you!

From the owner: Tank It Easy Aurora is your go-to septic tank pumping service in Aurora, CO, dedicated to keeping…read moreyour system running smoothly. We provide expert septic pumping, routine maintenance, and thorough inspections to prevent messy backups and costly repairs. Our team uses advanced equipment and eco-friendly practices to ensure efficient waste removal while protecting your property and the environment. What sets us apart is our commitment to reliability, affordability, and top-tier customer service. We offer transparent pricing with no hidden fees, fast response times, and expert care tailored to your specific needs. Whether it’s routine maintenance or an urgent septic issue, Tank It Easy Aurora delivers hassle-free solutions you can trust.

Lynne and team are top-notch. Customer service and follow through are unbeatable.Complex job, great…read moreresults.

From the owner: We are a locally owned and operated Septic Service Provider. We offer Title Transfer Inspections,…read moreUse Permit Inspections, HOA Inspections, Operations & Maintenance Service Contracts, Minor Septic System Repairs, Septic & Sewer Line Scopes, Septic & Sewer Line Locates

After the company we'd been using for years went out of business, we asked neighbors for…read morerecommendations and High Plains had great reviews. We called, Jeff Nicoll came out promptly, charged a very reasonable rate and let us know that unless more people moved in with us, we would only need septic tank pumping every 5 years - instead of 3-4 like we had been doing. Jeff was very personable and professional. It's rare these days to find a company that is so responsible, conscientious, and does a great job. I highly recommend High Plains Sanitation - so glad we found them.

I've lived on septic systems for most of my 68 year. I've never heard of better service than Lisa…read moreand Jef.