Came here after being ignored at O'Reillys. Was greeted as I walked in the door by a friendly…read moreparts professional who helped me get what I needed! Customer for life!

Kevin is Wonderful!!! I had searched all over Hilo town at multiple stores and was unable to find…read morethe specific battery for my car FOB. He was able to get 2 batteries for me the very same day! I really appreciate Kevin's awesome customer service and will return to Napa for future auto parts purchase!

I went in for 02 sensors, Samantha really knew her stuff and helped me get the right product so I…read morecould finish my job. I happen to have the first set I bought somewhere else that were suppose to fit my truck but didn't

Customer service totally sucks, especially if you're a woman. Went in today to buy a battery &…read morewiper blades. I'm the only one in line. There are 4 service men at the cash registers. I wait & wait...finally walked out & won't be back. Heading to NAPA!

Always seem to have the parts I need for all my vehicles at a great price. It's not too far from…read morewhere I live.

I've patronized Automotive Supply Center for many of my automotive needs but never did a review so…read morehere it is. ASC has been around for many years and ownership has now passed to the next generation. Darin has many years of knowledge and experience in the industry but is now behind the scenes as the current owner and all around great local guy. After a truck battery started failing last week, I popped in and chatted with a couple of their old time employees, guessing they each have over 30 years with ASC. Informed him of what I needed and he retrieved a replacement battery, even carting it out to my ride in the parking lot. That's what I call fantastic customer service or maybe he thought this old guy can't carry the battery. After all, these batteries are kinda heavy nowadays. The parts store is right off of Route 11/Kanoelehua Avenue and easy to find on Kawili Street. They have an extensive inventory as well as ample parking. Highly recommended for their easy access, parts availability, local roots, and awesome staff.

I don't speak for all women but for myself. I don't go into these kinds of places because it's…read moreintimidating and overwhelming for a me! My plan is to go in and grab the things I need to wash my vehicle and go, however this place has so much different products it's overwhelming so I started to Google what are the best products to use. Then suddenly a kindly gentleman asked if I needed anything and I said "thank you I was Googling the best products" and he said come and guided me and bought what he recommended and I felt I was in good hands. I wish I knew his name because he deserves to be recognized; he was wearing the gray shirt. Will definitely comeback. And no he didn't force me to buy unnecessary products.

I bought a brake light bulb for my niece's car here. Kaleo found the light we needed right away and…read moreeven placed the bulb for her. FOR FREE! He was super nice and provided excellent customer service! We will definitely be back! Highly recommend this place!

Went to have a couple tires replaced again. As usual the…read moreservice was Awesome. Best Tire repair in Hilo Hands Down. Thank you Stefan.

I ordered it some tires they didn't have in stock and the prices were reasonable if not really…read moregood. Also free installation and balance of those new tires. I had them install some low profile tires and no rim damage at all. Very easy to deal with and I've been doing business with this company for many many years.

Called a couple times to get a roof rack for my new F150 and they said that they were out of stock…read moreon the fit kit that was needed. They said that it would take about a month for them to get more in and to call back. 5 weeks go by, I call again and was told that I needed to put money down before they ordered it. These guys are lousy and a waste of time. I would recommend going directly to Thule and getting faster and professional customer service the first time. I would definitely NOT Recommend this company. Update: found a company in Honolulu called Go Bananas Kayak and every thing is half the price of these guys even including shipping. Same products, even more on hand inventory but cheaper.

I had a system one lumber rack installed on my GMC Sierra recently, and the whole experience went…read morevery smoothly. Quality product, good service, decent price. I would definitely come back here again.

helpful staff, I went in there to get a wheel lock. There were plenty of staff so I did not have…read moreto wait in line for long.

IN BUSINESS ITS ALL ABOUT THE CUSTOMER SERVICE EXPERIENCE!…read more IT'S SO REFRESHING TO HAVE SUCH A POSITIVE EXPERIENCE WITH THE FOLKS AT RYAN K TOWING SERVICES! When you are having car trouble and need to have your car towed it can be a stressful day. Some companies do not understand the value of having outstanding employees on staff and hire very marginal people that can destroy their company's name and reputation by having a terrible attitude and just being plain rude and obnoxious! This is Not the case with Ryan K's Towing Services! They have OUTSTANDING EMPLOYEES! I dealt with Harmony and Koa and both were so helpful, understanding, polite and showed a genuine interest in helping me out with my car situation. Thank you so much for your friendly, courteous, professional customer service! You are Very much appreciated! Excellent Employees are the Ambassadors of Good Will and Outstanding Customer Service and can make or break a company! It's all about the customer service experience! Ryan K Towing Services shines like a Rock Star they have a great staff representing their company! I called the Insurance company and Raved about your company's service and professionalism! Plus I was also called and did a phone survey too! The service rep was taking notes about my positive experience with your company as well as my negative experience with the other company in Hilo! Will I use Ryan K Towing Service again? Absolutely! I highly recommended using Ryan K Towing Company!

The one star is for the one nice guy who tried to help us but ended up no being able to find what…read morewere looking for. We ended up guessing and buying what we thought we needed. The girl in the office couldn't stop coughing, looked super sick. Now is not a good time to be working sick. We were told be 2 people to have them check the tires before we buy because they're known for selling and making money off rims and tires even if they dont hold air. We were mainly looking for rims anyway. The lady in the front told us how much it would cost for rim and tire and the tire was flat. We had to ask if we could get some air in it and check for leaks. We waited for some time but eventually someone came down and took the tire. My husband walked with him asking if they had anymore of the same rims? No answer. He tried to make some small talk, nothing in reply. He ended up jumping in a car and speeding off leaving my husband in his dust. Super rude! We ended up waiting for awhile not even knowing if he was coming back. Eventually he did, my husband asked if there were any leaks, he said nothing and started walking away. So I asked again, is it holding the air? And he just sped off again. Real shady. The lady in the front could clearly hear how frustrated we were with no answers but also stayed quite and just asked us for money. She also charged a random disposal fee for what? We didnt ask to dispose of anything. This is the absolute worst customer service I've ever experienced. Shady business for sure, we will not be going back.

Outstanding service!! Went in for windshield wipers.. three guys I work with tried to put them on…read more. Epic fail..I went in to see if they were the right wipers for my car.. A very sweet helpful young lady gave me instructions on how to put them on... and with her help and expertise..I am now driving with a new set of wipers!!! Way to go!!! I'm just sorry I didn't get this young ladies name.. but I got her pic!