I made an appointment easily on their website and it was the next day! Replaced my 4 tires and…read morerecommended brakes soon, thank you for looking out for me, and estimate was right on. Brake replacement appointment was also quick and efficient! A+, will recommend!

They fixed my AC. Although it took longer than I expected, I understood that it was a process of…read moreelimination. They kept me informed every step of the way and got my AC blowing cold! Very courteous and professional. They even offered to drive me home to HPP! I highly recommend them!

Thursday, after work my car unexpectedly didn't start. A coworker tried to jump it, no-budge, no…read moreclick - so suspected it was the starter! Had it towed to my house. Rented a car for the entire week, thinking there's no way my car will get fixed until later in the week. The next morning at 0800, I called Clint's and spoke with Sheldon(sp?) who works there and told him exactly what happened. He was extremely professional on the phone and advised I use Kens Towing to get my car there that day. He also let me know that they would do their best to get it fixed - if not that day then Monday for sure. Now, because it was an emergency (the only vehicle I own), I was super grateful to hear that. All I had to do was sign a waiver to keep the car there overnight or for it to stay through the weekend. To my surprise, Sheldon was able to get everything fixed that day - it was more than just the starter that was the issue! They are closed on the weekend, but I had been at my other house outside of town and too tired to drive back to get the car. When I spoke to Auntie on the phone, she told me that she would be in the next day to do some work and that I could just pick it up then if I would like. Everyone there is extremely humble, very knowledgeable, and quick to satisfy their customers. I highly recommend this place! If I could give them 10 stars, I would!

Good friendly service, old mom and pop shop. Have gone here for safety checks. Call ahead for…read morehours, appointment.

Great customer service. Very clear and helpful. Attentive to the needs as well as being…read moreknowledgeable and patient enough to explain the situation/problem/issues. Fair price considering the mess that was my vehicle when I had it towed into the shop. M

Very messy. Trash and paper everywhere. Keys to random vehicles laying around. Trash even in the…read morebosses Subaru, full of mess. I would not recommend Aloha Auto Repair. Figures, whoever Subaru your using then, getting treated like a trash can. I might've had a mechanical complaint if your area hadn't repulsed me.

I unexpectedly had a flat tire on my way to the gym on a Saturday. I was stressed because I now…read moreneed 4 new tires, since my SUV is all wheel drive. I called a few places and no one had 4 tires Luckily LB had the 4 tires I needed! They were very courteous and helpful. They were booked but they said they would squeeze me in. My car got towed there and they got the job done. The tires were expensive but I didn't have a choice. My usual spot for tires is Costco but that's in Kona and I'm on Hilo side. LB did a great job on my car and they saved me. They earned me as a new customer. Their staff is awesome!

In and out very quick for safety inspection. Was told a possible hour wait and was complete in…read moreless than 30 minutes. Always excellent staff and customer service

Earlier this year, a day visit to Kalepa's Store at Aulani, A Disney Resort & Spa opened my eyes. I…read morefound the most meaningful key designing element - framed photos of actual mom 'n pop stores in Hawai'i. The inspiration behind Disney's retail store on O'ahu. It brought personality, warmth, meaning and an authentic deep connection to the rich history of my home-state. Like the way mom 'n pop stores, locally-owned small businesses do. It made me realize my unique role in my local community. How important my choices are, where I choose to take my business as a consumer. I made a commitment in that Yelp review, deciding on making small, gradual changes in some of my habitual spending. Starting to fill-up my car with gas at Chika Nakano Repair Shop was the first step I took towards that commitment. After all, this business was mentioned in my Kalepa's Store review as one of the mom 'n pop stores currently still in-business on the Big Island of Hawai'i. Since my childhood. ~ ~ ~ ~ ~ Some of my relatives recall working at a gas station as a teen, servicing customers in their Buick Special, Chevys and Fords. Pumping fuel, washing windshields, checking under the hood and inspecting tire pressure. I remember as a kid, uniformed attendants doing the same. I knew it as, full service at a gas station. Full service at gas stations are hard to find nowadays, rare relics of the past. Thanks to strict laws in Hawai'i, large oil corporations are prevented from dominating the local market. Small businesses owners/family-owned gas stations like Chika Nakano are thankfully allowed to preserve their traditional business model. Since 1975. ~ ~ ~ ~ ~ Attendants at Chika Nakano immediately appear, ready to serve with a warm demeanor and greeting. Willing, friendly, extremely attentive. My gas is pumped as I remain in my car, fluid levels such as oil and water are checked and refilled. All four tires are topped-off with pressure and payment is promptly collected + processed. As I sit comfortably in my car. All this extra service, like the good'ole days, remains the same at Chika Nakano. It's completely free of charge. Except for the cost of gas and purchase of oil if needed. Gasoline here is provided by Hawai'i Petroleum. It's service with a human touch and I don't feel hurried while filling up gas. I love the level of care that's offered with full service at Chika Nakano Repair Shop and how it creates safer driving on the roads. It's not about upselling and convenience store visits here, it's about creating relationships with the community. To serve the local community and remain a communal neighborhood hub. ~ ~ ~ ~ ~ Since my childhood, many once popular mom 'n pop stores have been replaced by franchises and national brands. An image of a national brand brings a certain level of trust and reliability, while franchises offer a level of consistency. I believe it's not only in Hawai'i but everywhere else. You saw that shift too, right? But, I have to agree that small businesses that are locally-owned, the mom 'n pop ones like Chika Nakano, bring a unique character to the community along with that "something special". They shape the culture of the town they're in and bring a strong sense of belonging. It's cozy, welcoming and personalized. Something franchises and national brands can't emulate. I implore you to do the same, make that shift to support mom 'n pop stores. Like I have by filling up my car with gas at Chika Nakano Repair Shop. Open since 1975 on the Big Island of Hawai'i - East side. Then, intermittently bring your business to mom 'n pop stores, franchises, national brands and small local businesses all-together. Immerse yourself in the details and become forever inspired.

Old fashion service station, that pump gas for you. A fast and friendly safety inspection, with…read moreappointment, at Chikas.

Nathan @ Speed-0 gave me excellent customer service & was willing to look @ a car I was deciding to…read morebuy from a private owner. He was very open & told me upfront what he could do in a short time inspection. Coming from Oahu, I really appreciated him offering his time & services. The day was rainy& the seller was a trust worthy guy, I decided to forgo the inspection. Coincidence , both gentlemen meet before @ a event and remembered! The car was beautiful & more! I decided to pass on my dream car,as I realized those hod rod days are now a memory! Go see Nathan for car repair services, outstanding guy & mechanic & reputable long time Hilo auto repair shop!

The owner Nate is very nice and accommodating. My first experience was last summer when my air…read moreconditioner was out of fluid. Without an appointment, he took me in in 20 minutes later I was on my way with a cold car. A few months later, I had a mechanical problem and took it over to him and he fixed it up in no time. I will be a faithful customer.

Jasmine gives awesome service! I appreciate the positive…read moreattitude she has whenever I go in. The whole team is a joy but she stands out! She did my safety check today. My license plate cover was old, cloudy and scratch so she couldn't read it very well and it need to come off. Instead of sending me away to do it myself she patiently (in the rain) unscrewed the cover and fix it for me. I know it's a small thing and maybe it is her job but I appreciated her kindness.

Keith is very busy. Best make an appointment to have your car check on. He will know what is wrong…read morewith the proper diagnosis.

Look no further, Wes Masuda is the man! The BEST and most trustworthy mechanic in town! Great…read morework, excellent prices, always fast, honest, and reliable! I cannot recommend him enough! Wes is a rare find! The shop is clean and not sloppy (see my pics) with crap laying all around, especially when you're a lady like me, we notice s**t like that, ha ha! 5 stars don't do justice! From phone call to in person he's like an old friend and very professional. Took my Bimmer for a oil and filter change and he even checked and topped all my fluids. Especially when you're a single women, you can easily become a target and get ripped off! So, all you single ladies out there, if you don't have a man to take care of your ride, Give Wes a call and tell him, Jade sent you! Woot Woot! #Winning

Two years ago, my fiancé visited this auto-shop. After hearing about the cost for such small and…read morequick service, I was furious and wanted to negotiate with the owner of the shop. My fiancé didn't want to create problems and forced me to not worry. Two year's later while cleaning her car, I find this receipt, and now I'm here to rant. If this post can one day help just one young college student who knows nothing about cars, while trying to save as much money possible to lessen their college debt, this post will be all worth it. Fiancé thought something was wrong with gas pedal since the engine was randomly revving when the foot was off the pedal. The vehicle is taken to car tech auto, mechanic says "he's busy, leave the vehicle, and they'll call once he finishes figuring out what's wrong." Not even 30 minutes later, mechanic calls back, explaining how the rubber floor mat shifted that would sometimes push on the gas pedal. Fiancé arrives back at shop, receives bill for $64.59 for his "time". $64.59, for not even 30 minutes, to move my rubber floor mat back a bit so it was no longer pressing on the gas pedal?

If you have a German car in east Hawai'i, this is where you need to go to get repairs. Had an…read moreissue with my Mini that another mechanic was unable to resolve. We came here and got it repaired competently and a reasonable price considering no one else knows how to do it. Recommend!

We have had two fabulous experiences here with our Audi. We highly recommend Noel. Fair pricing,…read morewe had our car back after a major repair in four hours and the car has never run better! Very professional and transparent. 5 stars

Chase is a professional with extensive knowledge of engine repair and maintenance. The prices at…read moreCarss are fair. He runs a tight ship. This is my go-to repair shop for my 2018 BMW X3. Highly recommend this establishment.

My car will ONLY be coming here. The CARSS crew is super friendly, knowledgeable, and honest. It's…read morenot about charging an arm and a leg with them. The owner provided an initial quote on a recent repair (major) that was pretty up there, and without me even asking, he did extensive research to find ways to save me money. I truly appreciate honest people with integrity to boot. Usually, shops can't wait to charge you an arm and a leg, but not here at CARSS. I was actually blown away that the owner (Chase) did that. That's definitely not something you see every day--Mahalo nunui to the CARSS crew for taking great care of my baby.