September 2025. I…read morethought I would try CycleGear instead of the dealer for a new tire. Ordered from the CycleGear website and it showed up in two days. Not bad. However the date code showed the tire was 2 years 10 months old. Seriously? I am hell on tires so I didn't complain as the tire won't be on my bike for more than 6 months anyway. I paid them to mount and balance the tire. Here's where it started to go downhill. First: Their shop has no outside access, so you have to carry your wheel/tire in the front door of the store. Pretty tough to do since you can't prop their doors open and trying to bring the tire through while fighting the door trying to close on you. Grr. Normally they have a dolly they will let you use, but I find it odd they couldn't find it. How do you lose a dolly? My guess is they had it in the back with inventory and didn't want to unload it. Okay, fine. But I found out later they have two dollies. Second: I asked how many tires they had in front of mine, they said none. I asked if I could wait since it was 30 minutes each way to get to their store from my home. The guy at the counter seemed annoyed that he had to deal with me to begin with, but this question set him off for whatever reason. He said they won't do tires same day even if there isn't a wait. I asked why and he said "that's Cycle Gears policy". So I had to make two trips for no reason? Oh come on. Why would a business create a policy like this? Third: The next day they called me to tell me the tire was done and I could come pick it up. At least they had the dolly this time. I wheeled the tire out and headed home. My mistake was not inspecting the tire before I left. The installer tore off the OEM factory Honda wheel weights, but did not remove the foam and glue. Instead, they just slapped a new set of weights on the old foam. They also didn't center the weight strip on the center of the wheel, but left it overhanging the edge of the rim's center. Look at my pictures and you will see the weights sticking up on the old foam, and overhanging the center ridge. This made the weights incredibly easy to pop off with barely any pressure from my finger. I would wager the weights would not have stayed attached the first time I went through a puddle or stream. That was just sloppy, lazy and potentially unsafe at high speed. Fourth: I had to drive to their store a third time to have this corrected. However, I removed the weights, the old foam and glue myself before going back to make sure they it was properly cleaned up. It took me about 2 minutes with a little denatured alcohol and a shop towel. I arrived and asked the girl at the counter to speak with the manager. He was currently talking to a customer, but she said he would help me as soon as he was done. I waited. Then I waited some more. Finally I went and sat on their couches. Two more customers came in and he started helping them. I stood up and tried to get his attention to remind him I was already waiting and needed his help. He avoided makeing eye contact with me, then spoke with the girl at the counter and disappeared into the back where and was gone for at least ten more minutes. Finally he came back up front and talked to me after I had been waiting for about 25 minutes. I explained the siuation with the weights and he said he would go mount and balance the tire again for me. I sat back on the couch and he took my wheel into the back. It took about 20 minutes. I asked if they would refund me anything for the mount and balance since I had spent 2.5 hours so far driving back and forth to the store and still had another half hour to get home. He said they won't issue discounts or refunds on wheel services, even though he didn't charge me for the remount and balance. Those two things don't really add up. I left very irritated at their lack of customer service and mechcanical aptitude. Fifth: You have got to be kidding me. The tire slow leaked about 2 PSI per day. There is no way I am going to let them touch my rim and tire again. So I took the wheel back off my bike and instead went to Wrights Motorcycle in Salt Lake, about 45 minutes away. I got there and had to pay about $60 to remount and balance my tire. I chose them as they were the only place that could do it same day. Wright's said the leak was because they didn't remove a small chunk of rubber from the side of the rim. They said it was about 30 seconds of work. In the end, it cost me $90 to have my tire installed. It was a horrible experience from the moment I set foot in their store. I will never, ever step foot back in that store again. The guy at the counter was a complete jerk. The shop guy and the manager are both terrible at their jobs and neither can figure out how to properly mount and balance a tire. You guys were rude, incompetant and disrespectful of your customers time and money. Ridiculous.

The Staff helped me find a helmet and was super helpful on my visit. I got a new helmet, Cardo, and…read moreother accessories. I will definitely be returning.

1,700 miles to get here from MICHIGAN. These guys rock. Got…read moreme up and running in short order. Attention to detail, helpful, funny, just a good group of men. Shout out to Troy, Lewis, and Chris.....you cats have us Smitten in the Mitten! (That's a Michigan Yooper phrase, eh!)

While doing a 2000 roadtrip I started getting bad battery symptoms, stopped by and was sold a bad…read more$150 battery, which didn't pass their load test 10 mins after sold. Until today, 2 months later I haven't got my refund.

Super helpful and informative workers! They helped me out a ton as I am a new rider. I will be…read morecoming back!

Sorry but I dropped my son's tires off to be mounted at noon. Right away they ruined 2 tubes. After…read moretraveling 12 miles away to purchase more tubes (due to size) they called (again) to say they ruined another tube. When I came to drop off another tube I was told "they're at lunch" and "not sure when they'll be back to finish". They took almost 5 hours to change my son's KTM 50cc and KTM e bike. I do not recommend this place for any of your small bike needs! And based on their customer service I do not recommend at all.

If you're looking for an awesome company to rent a dirt bike from, look no further for you…read moreadrenaline-pumping adventure if you're in Moab, Utah. I recently had the pleasure of renting husky 300 from RMI and I can confidently say that it was one of the BEST experiences I've ever had renting. They provide eveyebting from gloves to helmet sand boots to bikes and e-bikes. Kaylee and Tyler are amazing people. I would give this trip a solid 5 stars without hesitation. Highly, highly recommend.

Tyler and KaLeigh are not just great at running their motorcycle adventure business, they're really…read moregood people. The bikes are incredibly maintained and if you need ride gear, they have it all. Our custom riding experience for myself, wife and daughter was truly top tier. If you are looking to ride two versus four in Moab, contact Ride Moab. You'll be well taken care of!

I bought a new tire and had it mounted by these guys. They were fairly priced professional and got…read morethe job done quick.

Jeremy went above and beyond to make sure I was squared away. I appreciated them taking the time…read morefor me even though they were busy.

I wish I had seen the Yelp reviews before I had tried to order $1000 worth of riding gear…read more It got resolved, but they took the money from my credit card and then told me they can't accept my credit. I sat in chat to resolve it with no luck. They told me I had to call after confirming a bunch of information. So, I sat on hold to resolve it. The person I did work with when I got through was kind and polite. But it took 22 minutes after 20 minutes in chat. Well, that's some serious BS. You don't get to take the money first and then make me jump through hoops to get the product. You *can* take my card because you did. You had to refund it. Then I had to buy with Paypal. Absurd. It makes zero sense. If you are worried about fraud, maybe don't run my card in the first place. Buyer beware. I have never met an online retailer who made it this hard to give $1000 of my hard-earned American dollar until yesterday. I spent an hour of my day dealing with this. That a lot of time for something that shouldn't of happened in the first place. I'd like to send them a bill for my time.

August 6th, bought Panniers and crash bars for my new bike. Through Amazon…read more Tusk logo upside down on the crash bars - see pics. Ding on the top of one of the panniers and touch-up paint on the other - see pics. What would have to be true to: -place two orders on Amazon on the same day for two different Tusks products that were fulfilled through two different Amazon sellers (RM & MX Powerplay) and to have gross QA issues with each? I brought the matter to the attention of Malishea T. at RM - Tusk's OEM. And despite having the Amazon Store that sold the crashers and was also the Sales rep for MX PowerPlay the seller of the panniers and to whom the returned panniers were shipped to.... And she politely responded and did not wish to get involved. In business, accountability and integrity matters. You don't get a pass for not managing your resellers or for building shoddy products. RM makes some very inspiring build videos. Watch them.. but don't buy the products because they absolutely will not stand behind their Brand. At what point are we emabarrassed?

Service department needs a training on how to clean suspension, especially when they're charging…read more$600 for it to be done. Don't go here for any service

We bought a Rawrr e-bike for my 9yr old. Great customer service. So much so that we went back on…read moreMonday and decided to buy another from them!

Stopped in to this little shop after I accidently left some of my motorcycle supplies at the house…read more 50 miles away. In the wrong direction. The gentleman working was awesome and made sure I left with what I needed and gave some great advice on my project. The customer service was spot on. Looking around the shop, it appears small but has a LOT of the stuff I need and use for my motorcycle. Pricing was excellent and I look forward to coming back to this spot, it is worth the drive!

Small but excellent! Go see Jim and get some of the best products for the best prices. He has…read moreeverything you need and a convenient location.

Relatively new to the SLC area, and was looking for a shop to service my bikes. Needed a tire…read moreinstalled, and I'd seen the Chapel Motorcycle Shop on the local news. I called for an appointment, and they squeezed me in and did the install while I waited. Wow, what an amazing experience! Great service, both to me and my bike. While doing the install, they noticed that my front rim was bent. Robin went out of her way to find one that day, ordered it, and called me to confirm. I was super impressed. Looks like I've found the shop I was looking for!

I love this place. The staff are family and every time I've interacted with them, they've been…read moreprofessional, friendly, and super helpful. (Even when I asked "dumb" questions). They have an embroidery machine inside as well and can take care of your custom patches, etc. They also have a good selection of apparel touting their logo (which is pretty awesome imho). And, though they mainly seem to be a repairs/maintenance/customization shop, they do have a selection of motorcycle gear available as well (helmets, jackets, gloves, etc.) Fantastic guys to work with. I'll be taking my motorcycle here for all my work.

This is the place to go for KLR (dual sport motorcyling) parts. Fred has it all. He's well-known in…read morethe KLR/DS community. Service, price and parts availability. Note: I do my buying from AMS on-line.

We entered Moab on a two week dual sport tour of five states, and one of the KLR bikes needed help…read more We phoned from a restaurant and the owner welcomed us out, sold us the parts at very fair prices, and installed them for us. He is a wonderful person.