Came here at the recommendation of a friend. I hate to leave a negative review for a family…read moreestablishment but I feel ripped off. Service is seriously lacking and the prices are ridiculous. First I met with the young guy who was nice enough who had me do a fitting. The old man that does the alterations struggles with English. Neither of them could give me a price estimate for bridesmaid dress alterations and I didn't want to look for other places. My second fitting, I met the woman who appears to be the daughter of the old man. She was rude and rushed and couldn't give me a quote for dress alterations, only that it would cost "a couple hundred" because it was a lot of work (hemming, taking in the shoulders and bust). The alterations had already been started so it was too late. No one ever called me to tell me the dress was ready. I had to call them. I picked up my dress today and it was over $250! The craftsmanship is mediocre with uneven stitching with some loose threads. The shoulders weren't shortened, just folded over and sewed. I will not be going back.

I'm shocked to see negative reviews on service here. I've been going there for five years and it's…read morealways been prompt and high quality service.

Great dry cleaner that also does tailoring they always have everything done when promised in my…read moreexperience. The service is very friendly and helpful and what they charge is reasonable. It's definitely a great place to get what you need done

Perfect. Clothes Fast service @ reasonable price. Ty. Lor. I'm gonna need you guys soon please &…read moreTY!!! Great job

Best Dry Cleaner in Middlesex. I have been a customer for…read moreover 2 years and they are friendly and professional. MOMMA greats you with a smile and is so helpful. I came in last week for a last minute dry cleaning emergency and the Owner Akshay took care of me right away. I highly recommend them. Phil M.

great place to get clothing alterations. I came to them with a bridesmaid dress that needed hemming…read moreand I gave them a time frame of 15 days to get it done(I was very late in doing this, very busy summer.) They completed it within 6 days. I paid 45 for the hemming that required them to remove and replace some mesh. They also reattached some supportive strings that held down the sleeves on my dress that got loose. They're very nice and communicative. I would highly recommend this place

UPDATE as of 2/9/2026…read more So much better! I don't see the woman with the glasses that I mentioned earlier below working over there now. She was the one and not the woman without the glasses who is very nice and thorough. There is also a man working with folding and now my opinion has changed. One bad apple can spoil the laundromat but remove the bad apple and then all is good again. I have resumed coming here. Thankful she is gone. Written 1/2026 Have been going here for about two months now using the drop-off service and have a couple of issues. I pay extra for detergent and fabric softener. Each assortment of clothing items are separated and placed in a tight plastic bag with a knot. My clothes are never soft and they never have a Gain scent which is strong. How can I open numerous bags every week after paying an average of $27 - $33 dollars including my usual $4+ tip and get this? I never asked for the blue stuff which I have no clue as to what that is but my brand-new underwear had a large blue blotch spot on the rear side and it's obvious she is not using anything I am paying for. The last draw was last weekend when I picked up my clothing, yet again, no scent once the bags were opened that evening and then the next two days. Once you open that bag, the Gain detergent and Gain Fabric Softener I paid for would smack you in the face. It's a strong fragrance! I am very upset because I went to get my beautiful heavy robe from Pottery Barn which is always ALWAYS soft after washing and drying it with just a dryer sheet and when I pulled it out, it didn't have any Gain scent NOR did it feel soft. It was so crispy and crinkly when I put it on and had static electricity. The woman there during the daytime is a thief and a liar. This has happened for two months and I'm done. Taking my business elsewhere and shame on them. By the way, no plastic bags although tied tight had scent in them either. STAY FAR AWAY unless you want to be treated like a fool. Now I'm off to find somewhere else to bring my usual 20-22 pounds of clothes I paid her to wash....oh, wait, it just occurred to me they might not even be washed!

Absolutely friendly and wonderful staff!! Great prices and services were top notch for the bed…read morecomforter that we dropped off!

The wash and fold service for our sheets has literally changed our lives. Clean sheets that smell…read morelike lavender and are folded beautifully. Thank you so much for this wonderful service. We will definitely be repeat customers!

Our washer broke and couldn't be fixed for three weeks. The Laundress to the rescue. not really…read morecheap, but such quality and care. we had four sets of sheets done for something like $30 and they were beautifully folded and smelly very gently of lavender. How lovely! And the proprietor who was there at the time was very friendly and helpful. Would highly recommend.

Seems to be a family run business, one of the counter receptionists an be friendlier- just saying…read more In general, I will continue using them since they are local and update my review as needed. Prices are competitive to other cleaners.

From the owner: dry cleaning servicesread more

I recently had shoulder surgery with limited mobility for six weeks after. Unhampered Laundry has…read morebeen a life saver during my recovery. My sheets and towels always come back neatly folded and packaged. Great service!

I've always found this place to be a good value. It's a dry cleaning place so I don't expect much…read moreother than fair prices and for them to have my clothes ready when they say that they will which they do. The family that owns the place is very nice. Good quality place this is. I recommend.