Absolutely terrible customer service. I went to get a few suits tailored but they would completely…read moredisregard my requests. The tailor refused to take in the waist of my dress pants. They're literally an inch too big around my waist. That's not how dress pants are supposed to fit. The same thing happened with the sleeves of the my suit jacket. They fit too long and look sloppy. They did some minor alterations but I now have a suit that still doesn't fit my body and does not have the tailored look the way it's supposed to. A complete waste of time and money. They do a fine job at the actual tailoring work, but their refusal to do what I requested suggests a high level of laziness & absolute disregard of the customer's needs. The lady also seemed very passive-aggressive in her tone. You would think people who tailor clothes for a living would know the importance of how clothes should properly fit. Never coming back here again.

I have been using these dolks dor 3 years now. Today I complained about what they were charging me…read morefor dropping a hem on 4 pair of pants. Within moments the owners daughter become aggressive, instead of discussing the price with me. I informed her it was several dollars cheaper just down the street her answer, and I quote, "You are welcome to go there" So you can only imagine what I will have to do with that kind of customer service. In a matter of 5 minutes they lost a dedicated (weekly) customer. shameful behavior when a few dollars is more important than working with a customer.

This place is pretty standard in quality, service, and pricing. The main issue I encountered was…read morethem misplacing my suit for a couple of days. They did eventually find it, which was a relief. Aside from that hiccup, the service was fairly standard. Hope they can tighten up their tracking process.

My whole family has been using this dry cleaner for years for everything from suits and ties to…read moremilitary uniforms to winter coats. They do a great job and are one of the cheapest cleaners around here. Most recently, I brought in two winter coats to be cleaned and it cost me $27. I regularly entrust them with both my bright white trench and my cream-colored pea coat and they always come back in perfect condition. The owner is very knowledgeable and offers honest advice/suggestions, even if it costs him business. For example, I brought in a leather belt after wearing it to a fish market. (It reeked. Ugh.) He suggested that rather than cleaning it, I just air it out for a few days to see if the smell went away naturally. Since I'd already tried it, I told him I still wanted it cleaned. They don't do their own leather cleaning; they send it out once a week. So he goes, "How much are you willing to spend to clean it? It may just be cheaper to get a new one." We agreed on a maximum price ($10) and he said that if it was going to cost more than that, he would just hang on to it and give it back when I picked up my other clothes. I moved to another town a few years ago, but I still make the drive to this cleaner because I trust them so much. Last thing: All of their cleaning is buy-one-get-one-half-off, so it's in your best interest to bring in two (or four or six ... ) items at a time.

I found this place while searching online for a tailor to repair a tear in my coat. The reviews…read moreseemed decent, so I felt comfortable bringing in three items for dry cleaning, including a $400 coat that needed a small repair. Unfortunately, the experience was very disappointing. The seamstress was not there when I dropped of the coat, they said that she will look and see if she can fix it and let me know by phone. I then find out that she "fixed" my coat without consulting me first, claiming the repair was necessary for the dry cleaning process. In doing so, she actually made the tear worse and ended up ruining the coat. When I tried to address the issue with the staff, the situation only got worse. The employees became defensive, rude, and belligerent. The interaction escalated to the point where I felt uncomfortable and unsafe in the store, as two male associates were behaving aggressively. I haven't even evaluated the quality of the dry cleaning yet, but at this point it's hard to say the service was worth the cost of a ruined $400 coat and the unpleasant treatment I received. It's especially disappointing because I had hoped I'd found a reliable dry cleaning and tailoring service close to home.

The customer service and quality is great!!!! The people are really nice. Especially the women that…read moredoes the tailoring. She is too notch. This is my second time frequenting this business and they do great work. I think the prices are fair being that you are in Metuchen and they do great work, which is what matters most to me. The clothes we had dry cleaned came out perfect and they tailored my son's suit for prom to perfection. You get what you pay for. They have a new customer is me. That's for sure!!!!

Excellent services - using their business for over 15 years. Service is amazing - friendly staff…read moreand prompt with expedited deliveries

Owners are very kind and welcoming. Garments were cleaned and pressed perfectly. Great service,…read morefair prices.

This is a nice laundromat! I went during the week so it was practically empty but the machines were…read morepretty clean and washed/dried well and the attendant working at the dry cleaning counter was nice too. Machines take quarters but there's a change machine in the back. I liked how there's some seating inside and the heater kept it warm for winter!

Love this laundromat. They have an awesome drop off service. Awesome prices, always done in a…read moretimely manner. I love how my clothes never come back shrunk or ruined.

The service when I first came in was amazing! Showed the receptionist all the problem areas. She…read moretold me to come back 1 week later and so I did and when I came back amazing service the receptionist was super friendly, gave my nephews lollipops. Anyways, I was mind blown when I came back to pick up my jacket. It had yellow staining all over the body and when I came to pick up my jacket I was so happy! It looks brand new! the pictures will speak for themselves. I'll 100% come back :)

Always friendly and with stellar quality service, John and Suzy take great care of their customers.read more

The prices are great and I love the card system and that they have lots of tv's which makes the…read moreplace feel modern and techy. Its a big change from years past.

This place has friendly people at it and they are very attentive if any problems arise. The…read moremachines are also priced better than others in the area and are actually fair. They have convenient hours to fit my schedule.

They do excellent work here! I came here to get my dressed hemmed the day before the event. I was…read moreexpecting to get turned around because of the short notice but she said it was no problem! She told me the price & told me I could pick it up by 2 pm the next day. I picked it up at that time exactly & was presently surprised that everything was all squared away. She took two inches off my dress and it looks professionally done! The stitching looks exactly the same as before and I'm extremely happy with her work! I will definitely go back here to get pants hemmed & clothes dry cleaned !

Excellent dry cleaning service! I came to this place as I was in a pinch one Thursday before…read morestarting a new job the following Monday. I dropped off 5 shirts and 4 pants and was asking to have it picked up on Saturday. It was very doable and was done with no hesitation. I was relieved that they were able to accommodate in such a pinch. Excellent service