WM is the only place I can count on for a great massage. The desk staff is always friendly and…read moretheir masseuses def. know what they are doing. I've had Jackie before but my most recent trip I had noemi - both were great and really listened to what I needed/want regarding pain points and pressure. I also love coming here because of their spa area. Once you check into your appt. you get a robe and slippers and a key for your own locker. Then they walk you back to where they have the bathrooms, showers, steam room, area to do your hair/makeup and then there's another door to the sanctuary area where you wait for your appt on their comfy couches w/fireplace. Not only am I getting a massage but I can also spend time in the steam room and relax and really feel like I am getting my money's worth! I cannot recommend this place enough!!

I had a terrible experience at this salon, primarily due to the actions of Marita. I went in for a…read moresimple toner to correct brassiness while keeping some of the blonde for dimension. However, she insisted on lightening my hair further, claiming that toner alone would turn it green. When I tried to clarify what I wanted, she shut me down, saying, "Don't tell me how to do my job." Initially, I thought she was joking, but given how she treated me afterward, I realized she likely wasn't. The next morning, I woke up unable to brush my hair properly. I felt stiff, tangled chunks in the back of my head and immediately called the salon for help. The receptionist booked me an 11:30 AM slot, and I asked to speak with Marita to let her know I was coming (assuming we were still on good terms). Instead, she rudely dismissed me, accused me of wanting a free service, and told me to "just wash it off." I then spoke to another manager, Christina, hoping for better customer service. Unfortunately, she also shut me down, refused to let me come in that day, and told me I'd have to prepay for a future appointment just to be seen. I ended up having to go to another salon, where the stylists confirmed bleach had been left in my hair, causing significant damage and breakage. Mistakes happen, but how a business handles them matters. Instead of taking responsibility, Marita and Christina ignored my concerns and refused to help--leaving me with severely damaged hair. If you value your hair and good customer service, I strongly recommend looking elsewhere. Photos and screenshots will be posted to comments They had me sign a form agreeing that they couldn't guarantee the color would come out exactly as I requested. When colleen reached out to me this week after this whole incident, she also dismissed my concerns and lead with what I signed even after I explained the color was not the problem, the bleach was. And then stopped responding

Been seeing Brittany for several years and love her! All the staff is very nice! My whole family…read morehas seen her.

We went to B. Elliotts on the recommendation of a friend to get a haircut for my 11 year old son…read more While the salon is darling and several girls who walked by seemed very friendly, the stylist that cut my sons hair, Britton, was awful. She didn't greet us; she just told him to come on back. She didn't ask how we wanted his hair cut or styled, so I followed her back to tell her. She wasn't very responsive; rather she was very rushed and distracted and not friendly. When my son came out, his haircut was terribly uneven and not shaped well at all. We had been told that kids pay their age, but I left $18 poorer. Unfortunately, based on my experience, I probably won't return.

I have been going to Elite since I was a little girl. Even though I now live 3 and a half hours…read moreaway, I still make the trek back for Donna to cut my hair. Whether leaving decisions in her capable hands or showing her a very specific picture of what I want, Donna has always made feel heard and understood. She has of course proven a great friend, in addition to stylist, for many of these same reasons. Donna has also provided me countless tips for taking care of my hair outside of the salon. I have thin, tangly hair (made worse from chlorine damage) and her product recommendations have made a noticeable difference in my hair's health. Through cuts, color, updos, brow waxes, manicures, and more--Elite has always made me feel beautiful.

Came in this morning with an appointment to get my hair cut. Waited 20 minutes and was told she…read moretook a walk in color instead of cutting my hair so I left.

Went in for Carmel highlights, I got bronze highlights. She used the excuse I had box die in my…read morehair. Well every yr I go get Carmel or blonde highlights after using box die an I walk out of the salons with what I ask an paid for. She had to put a toner in it so now it's darker. So what I went in for an I paid $85 for an walk out with is nothing close to what I ask for. Cuz now I hav reddish brown an bronze highlights. Also I showed her a pic of what I wanted an how far apart I want my highlights that didn't work out either cuz there to close. A waste of mine an Jaymee time an money.

I've been on the search for a new salon since moving out of the city of few years back. This salon…read moreis off the beaten path but wow, it's so cute inside and I think I have found my new hair dresser! Jaymee was amazing! She took the time to really talk to me about my hair and the cut was perfect! I'll be back to do color and will update my review.

I hadn't had a pedicure in forever and needed to unwind a bit and do something for myself. I was…read morelooking around the area for nail salons open on a Sunday afternoon and stumbled upon Q. I was surprised they were open so late on a Sunday, wanted a pedicure, checked their reviews online, and decided to give them a shot. I've driven by their business for years so I decided that today was the day! They closed at 5 p.m. so I was hoping they would allow me to get a pedicure as late as 3:45 p.m. and they were happy to take me! I was welcomed as soon as I walked in by a nice gentleman and asked to pick my color. It was busy for a Sunday evening so I waited about 10 minutes up front before being seated in the pedicure chair. I then soaked for another 10 minutes while waiting for an available nail tech. Again, I was in no rush and more concerned about their time and not mine. The spa is pretty typical of local places I've stopped in as far as decor. It was clean and techs were actively cleaning and working the entire time I was there. I wish I had gotten my nail techs name because she was nothing short of professional and amazing. She greeted me promptly and asked my name and if I had been there before. I hadn't and she said that I would enjoy it and she would love for me to just relax. That is a pretty huge departure from most nail spas where I'm usually treated like just another number. I was already pleased and at ease by this point. I opted for the $37 pedicure (can't remember the actual menu name) and my sweet nail tech got started. The sea salt exfoliation, paraffin treatment, and accompanying massages were the best I've ever had in a nail salon. My tech was concerned about my comfort level and told me to let her know if something she did hurt or if the treatments were too hot or rough. No concerns there because everything was perfect! She did a phenomenal job of shaping my short toenails and painted them to perfection. She clearly wanted everything to be the best for me and make a great impression. Mission accomplished! I generally never get a manicure due to the nature of my work, but they offered me one even though they were done for the day. I politely declined, however I will be back! They have a large service menu and I'd love to try the facial and facial waxing someday. All in all a great experience! I'll definitely give them a shot again! My nails look great and I have felt totally relaxed all day after my awesome experience.

Ben always does an amazing job on my nails since the first time in May 2025 I've been going once a…read moremonth to see Ben and get my nails done

Molly is the best! I've been going to her for a while now and love how my hair turns out every…read moretime! Very cute and clean facility as well!

great haircut and fast! However, it's by far the most expensive haircut ever! Compared to shops in…read more Arlington Heights, Schaumburg, St Charles, and Elk Grove Village, it's by far the most I've ever paid for a trim. I expected a salon in Marengo to be less not that much more!

Jacquelyn is the best! I highly recommend her. Very talented and pays attention to details which is…read morea big deal for me. She is also very friendly and truly cares about all her clients.

I would like to thank you Jacquelyn for taking care of my in grown toe nails. My feet were aching…read morefor so long and now they feel better! She provides the best customer service. She is friendly, nice and will not judge. I will keep coming here again.

Great color and cut. Michael is the best! He got everything perfect. Color style and cut!read more

The salon is beautiful! The girls and Derek are the best. They all have their own unique techniques…read morethat make their clients beautiful . Monica is absolutely fabulous! She always changes things up if I ask her to, giving me the best recommendations for the right products for me to use, styling tips and tricks and let's me know if she is running behind or ahead of schedule. Highly recommend!!