I was hoping for a professional. I paid for one. But Monica ignored what I asked, if I'm being…read morehonest. I felt so unwelcome just for existing. She treated my paid appointment like it was a chore. I hate to say it but I'm definitely let down. I'll pay a friend half to massage better. I hear Rockford is better but I won't test it again

0/10 do not recommend for your wedding hair/makeup!!…read more My wedding was September 3, 2022. It has taken me so long to post this because of how completely furious this experience makes me. I had been going here for a few years for my haircuts and loved this place. I will not be going back anymore, as I do not want to give WM any more of my business. To start, I was double booked at the Beloit location. She told me she would "see what she could do." She offered me to switch to the Rockford location. I ended up settling. That was definitely the first RED FLAG. Then as I was doing the wedding services, I realized it was going to be way over the advertised $500 for the "package." When I inquired about it, the wedding coordinator said the price varies depending on who does the work, and also a tip is automatically added on. The wedding package seems like a scam to get more money. They really need to note $500 or more on their website and make sure customers realize this. Also, my first trial run for hair and makeup was pretty much a disaster. I had planned my hair down or partial down. I showed her what I was wanting. It didn't even look slightly like the picture and it was falling out while I was still sitting in the chair. I left feeling like I needed to find a new place. All of these red flags and I should have listened. I talked to the wedding coordinator and she let me have a second trial. Still wasn't a huge fan of the style but the stylist assured me it would look better on the wedding day. I didn't think I could find anything else so last minute so I decided to trust her. I had such a bad feeling about it, though. Now fast forward to my wedding day. The day I've looked forward to since I was young. They did okay work, but they were not mindful of the time, which made my wedding 45 minutes late. I was supposed to start my hair at 10:30. I showed up at 9:30 as my 3 bridesmaids started at 8:45 and I wanted to be there with them for most of it. When I showed up, they were just starting on their hair or makeup. My bridesmaids were not late, as I confirmed with them and with the stylists themselves. It should have started at 8:45 as scheduled. My hair was supposed to start at 10:45 but it didn't start until noon. Then my makeup was supposed to follow at 12:15 but didn't start until 2. By then, I was sitting around waiting for makeup that was supposed to be COMPLETE by 1/1:30. My bridesmaids had to leave to start getting ready so they could be ready to help me. I didn't get to the ceremony location until around 3:10... THE CEREMONY STARTED AT 3. Schedules are made for a reason and there is no wiggle room when it comes to a wedding. I didn't walk down the aisle until 45 mins to an hour late. I had a corset dress and it wasn't tied correctly, but I had to deal with it as everyone was waiting on me. I do not like the way I looked on my wedding day because of this. Because we were running so late: - Pictures ended up being rushed, and didn't get all that was wanted. - No sunset photos. - We paid for a specific time frame for our reception location. We were over an hour late. The reception place was clearly frustrated and we ended up wasting $450 on the extra venue time we paid for but didn't use. - Food was sitting for a while waiting for us resulting in dry meat. - Guests waited forever, people had to leave early due to children, so didn't end up getting to eat. - Didn't get to play our planned wedding games. - Groom had extra unnecessary stress waiting for me and so did our son. - Created extra stress for minister, pianist (extra hour of music), and church helpers that had to stay late to clean up, etc. Now fast forward to after our wedding. I receive an email asking for a review. I gave an honest review mentioning the things stated above. I get a call from the wedding coordinator who seemed to listen. Then she offered a free pedi. I asked for a complimentary one for my husband as well and she told me no as he was not the one affected, I was. ALL of the crap WE went through and we get offered a single free pedi, and get told that my husband wasn't affected by all of their crap. I booked the pedi as I was in shock, but ended up canceling it. Your wedding is supposed to something you look back on with amazing memories and happy thoughts, but this experience really messed things up for us. It completely snowballed one thing after the other and we were left with a disaster.

She's a one woman small business show. She does it all from waxes to facials! I went in for a last…read moreminute facial and it was an hour of calm bliss! I almost fell asleep. I've had a couple of eyelash extensions appointment, and facials. Her prices are great compared to others around here! If you want to treat yourself I recommend this place!

Haven't gone there for a few years now. I had a wonderful hair stylist. Can't make the steep…read morestairs, sorry to say.

Outstanding service providers committed to providing quality service and a relaxing atmosphere!read more

Had a mani pedi and acrylics before going on vacation and it was perfect. Now I'm going back to…read morehave them do the same for a wedding this week. It's so clean and professional and very thorough as to what you want! It's our definite go to!

Very friendly and professional. I was asked every step of the was if I was satisfied with the…read morelength, shape and color of my nails.

Larisa is the sweetest and best! I've been going to her for massages and facials for over 10 years…read more I still see her at least once a month - even after moving over an hour away. She is definitely worth the drive!

Larisa is not only professional she is personable. Scheduling appoints is easy and Larisa always…read morereturns your call in a timely manner. Larisa will always ask if I have had any changes or how I have been feeling prior to my massage. When you leave after a massage you leave with a deep massage that is relaxing and beneficial. I highly recommend Larisa's Spa to anyone looking for a great massage.

Dana Christine is an amazing lash artist! She is meticulous and won't let you leave until your…read morelashes are perfect for you. I like a shorter, natural look and she nails it every time! And she's easy to talk to which is always a plus :) I definitely recommend!

wonderful experience, and good hand, single mother of 5 and she does everything herself. She is…read moreworth the time and distance being an hour out of Chicago in Rockford, but half the cost of most city permanent makeup

Been seeing Brittany for several years and love her! All the staff is very nice! My whole family…read morehas seen her.

We went to B. Elliotts on the recommendation of a friend to get a haircut for my 11 year old son…read more While the salon is darling and several girls who walked by seemed very friendly, the stylist that cut my sons hair, Britton, was awful. She didn't greet us; she just told him to come on back. She didn't ask how we wanted his hair cut or styled, so I followed her back to tell her. She wasn't very responsive; rather she was very rushed and distracted and not friendly. When my son came out, his haircut was terribly uneven and not shaped well at all. We had been told that kids pay their age, but I left $18 poorer. Unfortunately, based on my experience, I probably won't return.

A little pricey, but absolutely worth it! The staff was very professional, and the overall…read moreexperience was excellent. Rob at the front desk was amazing very knowledgeable, friendly, and professional. He made the process easy and answered all my questions. I will definitely be back and highly recommend this place!

I can't say enough great things about this salon. It's a wonderfully calm, professional and…read morewelcoming atmosphere. I've lived and had haircuts at high-end salons all over the country, from New York and DC to LA and SF, and I've only met three stylists that send me home with a haircut I'm happy with--one of which is Kate. I am a no-maintenance, no-product kind of guy, which means the haircut is everything. It has to stand on its own with no help from me yet still look professional and put-together. Thanks, Kate! Appreciate having you in the Rockford area.

I'm so upset right know! I order on groupon a coupon for a 90 minutes massage. It was a present for…read moremy hubby. I get a call from this business, there have to cancel my appointment, because there do not have massages anymore. But I can my hair color. Okay... But I but this coupon as a present for my hubby and for a full body massage. I told them I understand but when they don't offer this service anymore, I want my money back. So far no service and no money back. Sorry for my English, I'm still learning. I'm from a different country and still learning. Do yourself a favor and work not with this terrible unprofessional business. :(

First of all, I find the appointment times very easy and convenient for me to find a time in my…read morebusy schedule with work and kids. Sometimes I squeeze in an appointment on my lunch. Huge plus for me! I've been there for derma-planing, facials, and lash lifts/tints. But let's talk about Emily! She's wonderfully friendly and super down to earth, and she provides amazing customer service overall. The products she picks I really love. She doesn't push to sell them, and I'm not one to splurge or try a lot of new things, but I love some of it so much I did buy them. She's even super sweet and will give you samples to try to make sure it's good for you first. I leave glowing and relaxed every time!

From the owner: At Rejuvenate & Escape you will leave feeling beautiful and refreshed with each service. Our…read morebusiness specializes in facial treatments, waxing, and makeup application.