I recently purchased my first hot tub from Sacramento hot tubs and could not have asked for a…read morebetter experience. The salesman Sean was knowledgeable and knew his competition. Pricing was good and included items others charge for, including an upgraded cover and cover lift. The delivery team of 3 was experienced and did an excellent job of navigating a tough path to the site. Once hooked up, I've been in it at least once a day. I've been very impressed with my overall experience to date!

I paid $604 in advance for a service visit 6 weeks ago. (June '26) I have followed up and spoke…read morewith 4 people on 5 different occasions. Josh and Tatiana and Jenn (the service manager). I was to receive a service report as well as a follow up repair visit. Nothing. No calls were returned. I contacted corporate support at Master Spa - Nick Hammer, he told me his calls were not returned. I had to contract with another spa company for the diagnostics and repair. Stay away. There are many other great spa companies out there that actually are reliable and who won't disappear after taking your cash. -------------------------------- Thank you for your response. I have not received a quote regarding a repair. Master Spa has no record of speaking with you. Nick Hammer at Master Spa is the customer service interface. I spoke with Ivan, Jenn, Tatiana and Josh regarding my situation. I was told to wait until Ivan notes were translated. I called 4 times, the last time with Tatiana - she said she'd create a service note. She said a service ticket was never created. still no response. You have my phone and email - please send me the diagnostic report from Ivan and the quote to repair. This tub has been inoperable since June - right when i called you.

Daniel is your guy! What amazing customer service!!! No pressure sales and he explains everything…read moreclearly. Came out personally to get our hot tub up and running again. Thanks Daniel!!!

Randy & Daniel were awesome! Great customer service...even came to our house after 5 pm to give us…read morea tutorial on our new Caldera saltwater hot tub! Would definitely recommend!

It seems that Yelp lost my previous review, so I will post it again…read more Went to Alexander Spas to replenish some of my chemicals and see what's new in the spa world. My current spa is about 8 years old and we are looking to upgrade. The owner, Jim, discussed some features of the new spas out today. I liked how I did not feel any pressure to buy right away. Good prices on chemicals, great selection of spas, knowledgeable staff, and a local business. Can't beat that combo, I will be back.

I need to give props to Tatianna, she was incredibly knowledgeable and genuinely helpful, not only…read morewhen it came to explaining how to use our hot tub but easing my mind. Before speaking with her, I wasn't sure about my purchase or that I made the right decision on which unit or honestly even the right brand/store. Tatianna helped with my concerns and doubts with a level of patience and understanding I didn't expect, especially for her age. I'm not going to lie, after originally purchasing I shopped other stores and price was absolutely on my mind as I brought in prices and info sheets of other units I had seen. She actively listened to what was on my mind, went over everything I wanted to talk about, compared other models offering pros and cons for each, reassuring and knowledgeably addressing the issues. This after sale service made all the difference and I am truly grateful for her professionalism. Thank you Tatianna for putting up with me and taking your time to make it such a great experience.

What a wonderful experience! Our showroom experience in the Folsom store was easy, informative, and…read morepressure-free. Thank you, Greg! Our hot tub was delivered Friday (flawlessly). Greg even checked in to make sure everything went smoothly. The electrician got it wired up Saturday (yesterday). My family enjoyed our first soak last night and it was pure HEAVEN!! Victor is coming out Tuesday to walk us through maintaining our hot tub. Top notch service all the way around! WORTH EVERY PENNY!!!

I am extremely frustrated that I was required to pay a $249.00 service appointment fee to have a…read moretechnician inspect my hot tub. The service technician confirmed that the jet pump motor had failed and verified that the replacement jet pump motor is covered under the manufacturer's warranty. Given that the failure was determined to be a warranty-covered defect, I do not believe I should be responsible for the diagnostic service charge. I purchased this hot tub with the expectation that warranty-covered failures would be handled without imposing significant out-of-pocket costs simply to confirm a defective component. Charging customers a substantial service fee to diagnose and validate a warranty claim undermines the value of the warranty itself. I respectfully request reimbursement of the $249.00 service fee, or an explanation of why this charge is not covered when the repair has been confirmed as a valid warranty claim. I appreciate your prompt attention to this matter and look forward to a fair resolution.

I am going to start off by letting you know that I am the Crazy Christmas Lady. I love Christmas!!!…read more And California Backyard is a dream Christmas playground! I could spend days in the store because there is so much selections. They have it ALL!!! Ribbon, lights, garland, ornaments, trees, decor, outside decor.....EVERYTHING!!! Prices range from super affordable to extravagant. There's something for every budget. And they have great sales to sweeten the pot! For 10 years we have been going here for Christmas ornaments. As a family we each pick out an ornament that calls to us. Actually it started at their sister store but that one is no longer open. The quality of their products have us driving over the hill into California because we know we will find the perfect items for our Christmas tree. When you go there just know you may be there for some time. It's definitely a dream for those of us that love Christmas. PS: if you aren't looking for Christmas the have the best outdoor furniture you can find!!! When I am in the market I'll definitely be coming here to set up my outdoor living space.

Stopped in to get Frog SmartChlor Ease replacement filters for our new Jazuzzi Hot Tub -- we just…read morepurchased our hot tub a month ago so it was cool to know that if we purchase our hot tub supplies here we also get 10% off -- they have a huge selection of everything outdoor at good prices and always have sales -- service is always spot on -- Highly recommned and hope they continue to be successfull!!!

CHANTAL is amazing!! If you need outdoor furniture, pillows or umbrellas make sure to ask her for…read moreguidance!! She's personable, knowledgeable and has a great eye for design!! She's amazing!

Really great quality, interesting pieces at reasonable prices. The chairs we found were absolutely…read morethe most comfortable we tried- and we went to 10+ places all over the Sacramento area! We get all day, full sun and everything's holding up great. The women we worked with were very knowledgeable and helpful, too. Overall a great experience, would definitely recommend!

I went through several pool service providers before finding Pool Tech Pros. They are great…read morecommunicators, show up when they say they will, do a great job and are not expensive. I cannot overstate how much they are recommended.

These guys do the bare minimum In my recent experience the past year or so I've used them. The pool…read morewas green yet they were supposedly coming every week. Well I had to hire another pool cleaner to temporarily get the pool right for a graduation party. Once the pool was back to normal I had to keep using pool tech pros because my landlord pays them to maintain the pool. Well, my pool sweeper recently broke last week. They assured me last Thursday they would come out today and fix it and yet nobody shows up. I texted the number and told them my problem again after they said they would show up today and my text gets left on read. The lady was very nice that I talked to, but they don't follow through with twhat They say they are going to do. nor do they communicate if they can't show up. Hopefully they step up to the plate. Otherwise I will just pay out of my pocket for a pool cleaner that can actually do the job.

My wife and I attended a Premier Pool Open House at their offices with the intent to just "to…read morelook". We met Jeremy and he gave us an idea of what to they do, what to expect, and some light design options from the showroom. He offered to visit our house to make measurements so that he could create some design mockups of possibilities. Within a week or two, Jeremy sent us a "first look". We asked for a few edits here and there given we had no ideas where we wanted to go with it as we completely leveled our existing yard and kept nothing. We were amazed by the first drafts given that we didn't think a pool would fit in our yard comfortably. Jeremy was extremely patient with the design iterations as we played around with ideas. The designs sold us and we were all in! Initially we thought it would take 6-8 weeks for permits to be pulled after we gave the green light to proceed. They ended up being approved in less than a week and we broke ground about week later. Premier was extremely fast with their team of contractors and subcontractors from demolition to full completion. From breaking ground to filling with water was less than a three-month turnaround. With several of those weeks the result of Christmas to New Year's vacation and time it takes for various components like decking or pool interior to cure. Premier was great with communication in terms of letting us know each morning who was coming on any given day. Usually we heard from Jeremy and our construction manager Teo a day or two earlier than Premier's automated emails on next steps. While Jeremy and Teo were clear, it was nice to receive the emails to make sure we heard everything correctly. Pros: Showroom has too many option to choose from! LOL! From textures to colors, there was almost too many. They even recommended visiting tile shops if we wanted to explore other colors. Jeremy was extremely polite and patient. He was readily available by both text and email for any questions we had. Teo was also great at stopping by to check on progress and see if we had any questions. He was also readily available by text message. We had them install a specialty BaduJet Turbo Pro. We pointed them to the website and they took care of all specs to fabricate the pool around it, all additional electrical work, and all additional plumbing. Recommendations for Premier: It would be great if some of the subcontractors were brought "in house" to provide full wraparound services. We opted to install tempered glass so that the pool could be enlarged and moved closer to the house. But we had to coordinate that on our own with a window contractor. We will use their subcontractor to install rock facades on our house. It would be great if they could have done in under the Premier contract at the same time they were doing the pool facades. I get it, they do pools, not houses. Premier took care of all the electrical, water, and gas hook ups that were related to the pool. We had to work with a couple of the subcontractors on the side to add additional sprinkler lines and move some electrical wiring on the side. Those also would have been great if it was done under the Premier contract as well. Premier's contractors and subcontractors obviously knew what they were doing so they pool just kind of came together. It would be great if Premier had a larger portfolio album of actual photos of pools so that we knew in advance what we were getting. We "trusted the process" and it all came together, but I could see some clients desiring to know more in advance. We subcontracted out the construction of a custom kitchen island because Premier doesn't build them (again, because they build pools), providing subcontractors provides another opportunity for Premier to be full service.

One year update... our grass is now filled with valleys from sinkage so rolling your ankle WILL…read morehappen. You can see where all of our pipes were ran in our yard. Our concrete is completely lifted from the ground and will most likely break soon and our pool sweep that comes with the pool does not work and has honestly never really worked. The pool itself is good but everything else that definitely costed a pretty penny, looks like crap and is dangerous. Very disappointed.

Here's Another Success Story - April 2026…read more Fast forward to April of 2026. My Mother-in-Law had a roof leak where we could not determine the source of the water, and neither could 2 different roofers. Drip, drip, drip, during any rain. Erik and Jordan to the rescue. Within 2 hours Erik and Jordan, working as a team, pinpointed the EXACT location of the leak. I highly recommend EB Leak Detection for their professionalism and their ability to find leaks that others can't. Thank you Erik, Rilyn and Jordan. Two Jobs, Well done... :)

Eric was incredible. He fit me into his very busy schedule, came out, and found a minor leak and…read morehelped us out by clearing out a blockage. Don't look any further and hire Eric. Thank you!!

Been using them for over 2 years. They are great! Great communication and tech is consistent with…read moretime and day of service. Highly recommend!

My pool pump was not getting up to pressure after I cleaned the filters, so I called H20 Pool Care…read moreto schedule an appointment. Jeff answered and, much to my surprise, he spent some time to give me free phone support to see if he could fix my issue without a service call! It is uncommon these days to find someone who will try to help you like this. His advice did help, and I was able to get my pool sweep working. I still had H2O Pool Care out to do some diagnostic work on my system. The technician who came out listed the issues and gave me quotes for additional work. I have to say, I was very impressed by how personable and knowledgeable Jeff and his staff were. I've used a few different pool companies over the years, but this is the best customer service I received yet.