I went to Computer Concepts last week to replace a failing drive in my NAS, and the service was…read moreexcellent. The tech who helped me was knowledgeable and, when he wasn't 100% sure about something, he was upfront about it and took the time to research the issue himself to make sure I got accurate information. That kind of integrity is rare, and I'll definitely be back. The space itself isn't flashy, but it's clear why they stay busy. You can tell the whole team cares about customer service, not just from my experience but from overhearing other techs helping other customers while I was there. Highly recommend.

Computer Concepts has been helpful and knowledgeable in solving problems that came up with our old…read morecomputer. We bought our new computer from them and have been very happy with it over the years with no problems.

Wow! Our Sony 3 year old tv won't properly power on, so I…read moresearched for reputable companies and AM Stereo & Video has great reviews. I called, and unlike 90% of companies, they answered their phone! Got great recommendations, information on repairs and info on best next steps. I really appreciate it!

I had a hot tub control board where the incoming 240v wire managed to get loose from the block and…read morestarted generating heat damaging the terminal block and de-soldering it from the board. I brought the board with a new terminal block in and they were able to remove the old clamps and solder on the new block. They found some other corrosion on fuse connections that they fixed and they re-waterproofed the board. I would recommend this shop for anyone needing circuit board repair.

Took my stage piano in for some issues with note velocity. They properly diagnosed the issue on the…read morefirst shot and ordered the necessary part. The repair seemed to go well and my piano was put back together accurately without me noticing a difference in the key feel, and the piano and its velocity mappings fire off perfectly now. Something that seemed intimidating to me was very routine for them - they are clearly experienced and knowledgeable with keyboards/stage pianos, even the ones with "fancy" key actions. They communicated time frame, set proper expectations along the way, and were super friendly and assuring the whole time. The price for service was also reasonable. If while pulling up behind the small building on Aurora, you begin to wonder if you're at the same establishment being described in this review, with all its professionalism, you are. I will definitely start coming back for regular maintenances!

I brought in my Pioneer DJ controller to have a faulty button fixed. They were very thorough in…read moredescribing their service process. Their estimate, which was paid in advance, came in very close to the actual repair cost, and the work was completed within the time frame originally promised. I will definitely come back the next time I need a repair.

My laptop was overheating and having all sorts of issues. I took it in for the diagnostic…read moreassessment and it turns out it wasn't an issue with the fan, but the battery was overheating from being continuously plugged in. The experienced staff ordered a new battery and replaced it for me. Then they made sure my laptop was functioning correctly again before sending me home. I'm SO relieved they were able to get my work laptop functioning so efficiently and only for the cost of the diagnostic and replacement part. MUCH less expensive than having to replace my computer. Thank you, team, at Tech Security!

My work computer was making a horrible noise. The woman that checked it in said it sounded like a…read more"kazoo". I have not found a better description of the noise than that. The issue was a cooling fan seemed like it was failing. They got me a quote put together and I picked up the computer the following day so I could get everything backed up. The plan was that I would pay for the part, they'd order it, and they'd replace it when it arrived. Until then I could lightly use the computer. My company's IT is handled out of a corporate office on the east coast. As such, then dealing with hardware issues usually isn't feasible. But with a slow turn around on ordering the new fan, they thought they could get me a computer in half the time. So, I picked it up and didn't order the part. I told them what was going on and offered to pay for the diagnostics which was declined. I get it back to the office and it's fine. No more kazoo noises, at least for now. So, they fixed my computer and refused money for doing so. The next time we have a computer hardware issue, I'll be suggesting T.S. USA Computer Repair. Great service, content location, and that helped me a ton. It is most certainly appreciated.

I've been using Sound IT Solutions as my tech support since before they were Sound IT. They've…read morealways provided fast, reliable service, solving my problems and giving me the information I need in enough detail that I can increase my skills without fire-hosing me or making me feel stupid. Charlie rocks!

Great and speedy service. I appreciate how friendly Charlie's PC Repair was and how fast my PC…read moreissue was resolved. I would definitely recommend to any PC user that is having even the most complicated problem out there. (My computer kept randomly shutting down and was pinpointed to a particular BIOS setting. I was thinking it was hardware all along.) With prices cheaper than Best Buy and other PC repair places out there, I gave this place a shot. Definitely received my money's worth. Recommend to all PC users at various experience levels.

The cell phone died! Woke up one morning and it was off and wouldn't charge. Took it to a nearby…read more"..I fix it" store and they could do nothing with it. Luckily, they suggested the "Lab" in Lynnwood. Ultimately, Jay found that a capacitor the size of a dot of an " i " in this text had gone bad and luckily (again) he was able to replace it. The work that people like Jay do is often phenomenal, like with my phone. Highly recommended

I called on Friday with service requested for a completely busted iPhone, he asked me to bring it…read moreby. A half hour later he explained he get could the screen turned on again and also replace the back. It was a good value for the quoted price, and also said it would be ready in 24 hours. Sure enough I got the call the next day and picked it up. Good as a brand new phone! Very happy with the service.

I did NOT have a good experience with Techs Repair. Very poor. They do not even deserve one star,…read morebut I guess you have enter at least one or you can't post a review. My laptop wouldn't charge, I didn't know if it was the charger or the laptop itself. Took it in, they they plugged a small testing device into the charging port, said 2 pins were broken. Said it would take $250 to repair. For $250, I might as well buy a new laptop. I asked them if they could plug in one of their chargers to see if the laptop was fine and could take a charge, they said they didn't have one. What??? They're a computer repair shop, and they don't keep spare chargers around for testing? How do they know they've repaired something correctly if they don't have any means to test it? Ridiculous. I took it to another shop, they plugged it into a charger they had, and the laptop was charging just fine. Went to an electronics store and bought a charger for $22.00, and everything is now fine for me and my laptop. This company is either terrifically incompetent, or perhaps more likely, just plain dishonest. Trying to get someone to pay $250 for a repair that they should know isn't needed? Saying they don't have laptop chargers on hand to test if my laptop is fine and will take a charge? I'll let you decide if they are incompetent or dishonest.

Fixed my sons phone for free (fell into water) because he couldn't guarantee it would work. Fixed…read moreour lap tap as well.

There just isn't anybody on the planet like Mark--he's the real deal when it comes to knowing all…read morethe technical aspects of his profession, and he has the biggest heart for people he serves. He's kind, patient, friendly/fun to deal with--and his generosity outdoes anyone I've ever met in the business world, and personally. He and I have had a great relationship for a long time--I first came to him with a 2nd-hand computer and Zero knowledge about what to do with it. It had viruses and all manner of issues--which doesn't begin to detail my own issues (I was always a wreck, panic-city...and Mark just dealt with it all calmly, and got me and the computer back on the road again repeatedly). Now that I'm past 70, lots of stuff unrelated to computer and Internet, are a challenge for me. So when my laptop (replaced the computer) wasn't acting "right" recently, I needed his help. I called and asked if he knew anyone who made house calls, since I could no longer get to his shop. He said, "I do"--oh my gosh, a gift from Heaven! It was fun having him in my home. He explained how replacing the old drive with a solid state one would see me through the rest of my blogging days, and I said, "do it". He took the laptop to his shop, performed the surgery, brought it back to me...and charged me what he knew I could afford. So I'll be forever indebted to him...but wait there's more. I told him there was a British 4-episode series I was enamored with, and couldn't get the DVD because the Region wouldn't work for me. He told me could put it on a flash drive...I had 3 of them and prayed he could fit all 4 episodes among them. Now here's what sets Mark apart from the rest of the herd--he said he would do it in trade for a pan of my lasagna! And today when he came back to give me a brief tutorial, he said he'd purchased a bigger flash drive to put the series on. I would have bought one myself, but didn't have Clue One what to get. So I reimbursed him for that, and next up will be the lasagna! He's just the best friend an old gal who's an English Major--NOT tech-savvy--can have. He really cares--his business and personal ethics are above and beyond many folks'. If you need help, go straight to Mark--don't waste time "researching" the best--HE IS THE BEST. Thanks Mark, God bless you abundantly.

Mark is a master of his craft, very affordable, fast and just a very nice guy. He upgraded my PC to…read morewindows 11 after the microsoft system checker told me my PC was not compatible for the upgrade! Well clearly they were assuming i didn't have access to a master tech like Mark! I am thrilled to have found him and needless to say he is my go-to tech guy 100% now. Thanks so much Mark!