When I called to see if they had any availability time for me to drop off my car they were very…read morefriendly and professional. They made me feel confident that I'm leaving my car with someone who knows what they're doing. I was called with an estimate and I was happy with the price. It got done in a reasonable amount of time and they even took the payment over the phone since I was at work and was able to pick the car up after work. I would definitely come back.

I went in and they quickly took care of me I did some minor work and the amount they charged me was…read morenot bad at all I'll recommend to come here instead of the LOVES up the street.

We hired these guys to work on a Buick Lacrosse. They took a week to work on it. Charged us $1500…read more The car never run right again. I wouldn't hire them to change a tire. Cost me another $750 to fix there mistakes.

Quality and swift. JR was able to take care of our needs very quickly. His wife and him we're very…read moreprofessional and explained the process well.

They got me in with my son's car quickly with what I thought was a nail in the tire. Alas, the tire…read morehad a prior patch that was starting to fail. They got the replacement (two) right away and I was on my way the next day. The cost of two new tires is what it is ;)

Trickles was great. No problems at all with them, they took off our upper strut spacers plus an…read morealignment for $524. We were quoted $1000 for this job at a competitors and we were told they weren't as familiar with ford trucks either. So we got quality work and a fair price at Trickles. Edit: alignment wasn't done right, no problem, so I called and I'm taking it in right now, will update when it's done

WOW. I rarely leave reviews but I cannot say enough nice things about the crew at Fix It Auto. I…read moredidn't feel spoken down to when they explained the issues with my car and always called to make sure I was up to date on all the issues. I had my oil lines replaced which was a pretty extensive fix and a few weeks later I noticed some leaking again. They fixed it free of charge which was incredibly kind but also a testament to much they stand by their work. Everyone was great and kind; a true hidden gem here in Ames. I have even referred friends who now use them and feel the same way. Really love this place!

It's worth noting that ownership of Fix It has changed since the poor reviews were left. The…read morecurrent owner was a mechanic at Campus Garage for years, does great work and is honest. I was recently recommended Fix It by Campus Garage when their lead times were too long to address and issue I was having with my brakes. They did good work quickly and didn't up sale me on anything. I will be using them more often from now on.

Very good service, very nice people. 100% would go there again. I had my tires changed and wheels…read morealigned. Competitive rates. Support local businesses!

Let me preface this by saying that given others' experience, my terrible experience with Wheelock's…read moreseems to be an outlier. Still, it seems wrong not to share what happened. TLDR: I trusted Wheelock's to check a car before I bought it, bought it with their word that it was all good, and now will have to spend more than $1000 to fix obvious problems they missed. On April 12th I test drove a friend's car because I was thinking of buying it. I liked it, but noticed the AC was not working and the check engine light was on. She dropped the car off at Wheelock's to get checked out before I got it, and I had a budget in mind such that if the fixes cost more than that, I wouldn't take the car. We both called them and made sure to list what we wanted to get checked out (she mentioned a couple issues she knew the car had, and I mentioned the stuff you always want to have checked out before buying a car such as the suspension and clutch, plus the AC which was not working). I eventually got a price (~$2000) and told them to go ahead. I then picked up the car on April 23rd, with them telling me it was 100% and all good. Later that day I noticed the AC was still not working and the check engine light was still on. I had some important trips to do in the next few weeks though, so had to drive it like that. This was red flag 1: how can a decent auto shop say the car is 100% without figuring out and fixing the issue with a check engine light? It's literally a light on the panel. I later checked the error code for that and got that I needed to replace a part. So that's $120 off my pocket. Then I tried replacing the AC freon, since that's usually why the AC doesn't cool, and it didn't work. I'm calling them they said - I kid you not - that "the AC was blowing cool air so we thought it was working but it was a cold day". This was the extent to which they had checked a specific part that both the owner and I had mentioned to not be working. This was red flag 2, and a huge one. I was hoping they'd understand this issue and give me a discount with the actual AC fix, so I decided to take the car there for these last few fixes, as opposed to finding a better prepared auto shop. This was my first car in the US, though, and I was unaware that I need to make an appointment with the auto shop before taking a car. So I just took it, and they said it might take a while because I didn't have an appointment. That part is fine, 100% understand. What I don't understand is why they told me on 4 separate occasions that they'd call back with a price "later that day"/"right away", if they clearly weren't ready. Just tell me you'll need a couple more days. This was really frustrating and when I complained they told me to pick up the car and forget it, they would not fix my car. So I wasted a week. It was my fault for giving them the second chance, though - now I know that the issue with my AC is the compressor, so that's $700-900 off my pocket. If they had checked it properly as *two people* explicitly asked them to when they had the car in April, I'd never have bought it. Now I need to materialize $1000+ out of nowhere because of their disrespect for my money. Again, I hope this is an outlier. But I'd recommend you think twice before going here. Any shop that does not check a check engine light and considers checking whether the AC is blowing cold air (ignoring two people's word that it isn't) as properly checking an AC does not seem trustworthy. I'll be down $3000 by the end of this, and who knows which other issues they did not properly check. Very disappointed. Hope they get better in the future.

Drove to wilson to get an appraisel on my current vehicle, so I could do a trade in on a new…read moreChrysler Sienna (which has not been built). Got the numbers on a Saturday. plan was for me Monday to get In touch and get a pre-approval from my bank before going forward (which there was no problem with). Before I could even call and notify them, I was contacted by the sales lady telling me that they had sold the van (which I was told that they would keep on hold for me until I called at a certain time). The sales lady goes to tell me she would keep looking for me and I could get another vehicle that. I didn't ask for or was Interested In. she continued to try and push me to something that I was not interested in and that she would keep looking.

called about recalls on truck. it went to text. no response…read more set up warranty work online. later I called about a tonneau cover install, they again asked to text. asked my question about tonneau. no response two hours later, texted are you there, going to answer my question they called me 30 minutes later. asked the recalls and tonneau cover install, was told they do not do it on weekends. when I arrived, the service mgr said the recall would take an extra 20 minutes, ok I said then walked to parts and asked if a tonneau cover could be installed, was told yes. I said maybe next time. on Sunday I sent an internal complain, no response sent another complaint on Tuesday. as of today I have not heard from Wilson Toyota was considering a Land Cruiser or Sienna for my wife. am thinking not now.