We hired these guys to work on a Buick Lacrosse. They took a week to work on it. Charged us $1500…read more The car never run right again. I wouldn't hire them to change a tire. Cost me another $750 to fix there mistakes.

Quality and swift. JR was able to take care of our needs very quickly. His wife and him we're very…read moreprofessional and explained the process well.

My car door needed a latch replacement, that was done successfully. However my $300 car speaker is…read morebusted in the door that was serviced. Me and my dad replaced all speakers in the vehicle after I purchased it, I've had them for years and they worked just fine. The speakers are built to support heavy base and high decibels, my speaker would not sound how it does today if I did not take my vehicle to campus garage. Furthermore, a couple years ago I took my vehicle to campus garage because it was leaking oil. They told me my radiator was busted and needed replacing immediately, not true. Antifreeze is green oil is not green. (The misdiagnosis was confirmed incorrect by the dealership). I should've known to not to take my vehicle there again no matter how much time has passed. But, when you're desperate it calls for desperate measures. I do not recommended campus garage.

Eric was quick to help and it's clear that he cares way more about helping people with their…read morespecific car issues than money!!

They got me in with my son's car quickly with what I thought was a nail in the tire. Alas, the tire…read morehad a prior patch that was starting to fail. They got the replacement (two) right away and I was on my way the next day. The cost of two new tires is what it is ;)

Trickles was great. No problems at all with them, they took off our upper strut spacers plus an…read morealignment for $524. We were quoted $1000 for this job at a competitors and we were told they weren't as familiar with ford trucks either. So we got quality work and a fair price at Trickles. Edit: alignment wasn't done right, no problem, so I called and I'm taking it in right now, will update when it's done

My car broke down while I was traveling through Ames on 35 on a Sunday. Ron's not only was able to…read morework on the car first Monday morning but gave me a fair price especially considering the quick appointment and work done. I highly recommend Ron's!

Summary at the end…read more Went to Ron's to drop my truck off for an alignment and to take the strut spacers off. Ron's told my husband they would have to charge for an inspection (don't remember getting a price), the alignment was going to be about $100, and we didn't get a price on taking the strut spacers off. We get a call later in the day saying the alignment is done and it's as aligned as it's going to get and it's going to be $170 for the alignment and that they didn't take the spacers off because it was going to be $1000 to remove the spacers. To better assist customers, they should have called us before doing the alignment if they knew or even had a hunch they wouldn't be taking the spacers off. We were told they were going to charge us 170$ plus $140 for inspection. On top of that, we have to get a new alignment after getting our spacers off since you're supposed to take spacers off first. In hindsight, we should have read yelp reviews instead of Google reviews because there were reviews of people with similar experiences. So we took my truck to Trickles and they quoted us about 600 for the strut spacers and the new alignment. We went back to Ron's and told them our situation hoping they would be understanding and they said they'll only charge us for the inspection so they charged us $147. We were also informed at the checkout process that they weren't familiar with spacers/lift kits on ford trucks, which is fine, but I just wish we would have known that before dropping our keys off with them. I'm just very disappointed in the lack of communication because we didn't need the work they did if they weren't going to take the strut spacers off. I wish we were told before they proceeded with the repairs. Summary: They should have called us after the inspection and told us the combined cost of the strut spacer removal AND the alignment. Instead they did just the alignment even though we'll have to get another one after strut spacers are removed. I give it three stars because I appreciate not having to pay for the alignment but I did not have a good time, definitely didn't want to pay $147 just to have to take my truck somewhere else. The alignment and inspection is reasonably priced if you're not getting it for no reason.

Top body shop in central Iowa. Always great communication and attention to detail. Free loaner car…read moreis a huge bonus. Highly recommend this shop, they've repair multiple cars for our family, both auto body and mechanical

Great company, great team that does outstanding work! If you want to work with a body shop that…read morestands behind their work, this is the one for you. P

My son's car overheated while at college. They were able to tow it to there shop. Replace the…read morewater pump and serpentine belt for exactly what they quoted. In and out in a day and the vehicle runs great. Great service.

Been using the company for over 20 years. Exceptional knowledgeable employees with honest pricing!read more

I'm a college student at Iowa State, and I honestly can't say enough good things about my…read moreexperience here. I was out shopping with a friend when my car suddenly started making a really loud noise. I pulled over and realized my muffler was hanging off my car. As an 18-year-old freshman, I completely panicked and had no idea what I was going to do. I found the closest Car-X and got there right as they were closing. One of the workers was just leaving, but he was still really nice and helped me figure out what to do. He told me to leave my car there and come back Tuesday. When I called Tuesday, I was told how much the repair would cost, and unfortunately it was way more than I could afford. I explained that I would have to pick up my car and try somewhere else. He then told me he would at least get the muffler off the ground so I could safely drive it, and that he would do that for free. When I came back to pick up my car, I found out that they had actually fixed the entire thing for me for free. I was honestly shocked. I'm struggling financially right now, so this was such a huge relief and meant more to me than they probably realized. I'm so grateful that they took the time to help me, especially when they didn't have to. It was such a stressful situation, and their kindness made it so much easier. It's really nice to know there are still people willing to help someone who is struggling. Thank you so much to everyone at Car-X who helped me!

I dropped my car off on a Tuesday at 8 AM, which was scheduled the previous Wednesday. I requested…read morea tire rotation, a front and rear wheel alignment, and a flush of the A/C drain unit. I was told to expect my vehicle to be restored within a few hours. Five hours passed, and I called CarX asking about the status of my vehicle. I was told: "Your A/C was fixed and running perfectly, the front alignment is complete, we're working on the rear alignment." I was also told that minimal time was needed to resolve the remaining issues. 3.5 hours had passed, and I contacted CarX again. The mechanic said they needed 30 minutes and that the car would be complete, so I commuted to the shop. I was told the mechanic was having an issue with a rear alignment bolt and given the option to take my vehicle because I had work. At that point, I took my vehicle because if they wanted to fix it, they had 8.5 hours to do so. I was told to bring my car back so the work can be completed. My vehicle will never visit CarX again. Upon receiving my vehicle, I immediately turned on my A/C, it did not work, and my front wheel alignment was still faulty. They did not rotate my tires, they did not complete the rear wheel alignment, and they did not flush the A/C drain unit. My car was the same condition when I dropped it off that morning. It sucks because I was told these things were complete. I do not recommend CarX. I pray the mechanics are truthful with all clients and complete the work they say they will do. It is neither right nor fun to drive 6+ hours with NO A/C during the hottest time of year. I trusted CarX, and I was let down.

Very good service, very nice people. 100% would go there again. I had my tires changed and wheels…read morealigned. Competitive rates. Support local businesses!

Let me preface this by saying that given others' experience, my terrible experience with Wheelock's…read moreseems to be an outlier. Still, it seems wrong not to share what happened. TLDR: I trusted Wheelock's to check a car before I bought it, bought it with their word that it was all good, and now will have to spend more than $1000 to fix obvious problems they missed. On April 12th I test drove a friend's car because I was thinking of buying it. I liked it, but noticed the AC was not working and the check engine light was on. She dropped the car off at Wheelock's to get checked out before I got it, and I had a budget in mind such that if the fixes cost more than that, I wouldn't take the car. We both called them and made sure to list what we wanted to get checked out (she mentioned a couple issues she knew the car had, and I mentioned the stuff you always want to have checked out before buying a car such as the suspension and clutch, plus the AC which was not working). I eventually got a price (~$2000) and told them to go ahead. I then picked up the car on April 23rd, with them telling me it was 100% and all good. Later that day I noticed the AC was still not working and the check engine light was still on. I had some important trips to do in the next few weeks though, so had to drive it like that. This was red flag 1: how can a decent auto shop say the car is 100% without figuring out and fixing the issue with a check engine light? It's literally a light on the panel. I later checked the error code for that and got that I needed to replace a part. So that's $120 off my pocket. Then I tried replacing the AC freon, since that's usually why the AC doesn't cool, and it didn't work. I'm calling them they said - I kid you not - that "the AC was blowing cool air so we thought it was working but it was a cold day". This was the extent to which they had checked a specific part that both the owner and I had mentioned to not be working. This was red flag 2, and a huge one. I was hoping they'd understand this issue and give me a discount with the actual AC fix, so I decided to take the car there for these last few fixes, as opposed to finding a better prepared auto shop. This was my first car in the US, though, and I was unaware that I need to make an appointment with the auto shop before taking a car. So I just took it, and they said it might take a while because I didn't have an appointment. That part is fine, 100% understand. What I don't understand is why they told me on 4 separate occasions that they'd call back with a price "later that day"/"right away", if they clearly weren't ready. Just tell me you'll need a couple more days. This was really frustrating and when I complained they told me to pick up the car and forget it, they would not fix my car. So I wasted a week. It was my fault for giving them the second chance, though - now I know that the issue with my AC is the compressor, so that's $700-900 off my pocket. If they had checked it properly as *two people* explicitly asked them to when they had the car in April, I'd never have bought it. Now I need to materialize $1000+ out of nowhere because of their disrespect for my money. Again, I hope this is an outlier. But I'd recommend you think twice before going here. Any shop that does not check a check engine light and considers checking whether the AC is blowing cold air (ignoring two people's word that it isn't) as properly checking an AC does not seem trustworthy. I'll be down $3000 by the end of this, and who knows which other issues they did not properly check. Very disappointed. Hope they get better in the future.

Thanks to Bill Robb at Midas. We are from way out of state visiting and our rental car had a tire…read morethat kept losing air. After examining it and finding a screw lodged in the tire they took it out and patched it. The service was impeccable! Thank you, Bob & Candy King from Nantucket, Ma

Bill was amazing and very easy to talk to and understand, he was such a great help. Appreciate you!read more