HORRIBLE PLACE and very unprofessional. My son had an appointment for wisdom teeth and they…read morecancelled twice. Not once but TWICE! Once was bad enough but the second time was 20 minutes before the appointment. After two times of preparing for this event, cancelling classes, etc. and they have the audacity to blame it on us for being "Unsympathetic". Please do not waste your time. They are not professional and not to be trusted.

I've never had to file a review of a bad experience with an oral surgeon until now. I recently…read morefound myself in Clayton S. Harper, DDS, MD's office at Boulder Creek Implant & Oral Surgery. My primary dentist had discovered a red area on the bottom of my left tongue and strongly encouraged me to visit an oral surgeon for a professional opinion and possible biopsy. On June 23, I had my first scheduled appointment with Dr. Harper. One of the first things he told me was that he just got back from a 5 week vacation in Europe. He looked at my tongue area for a couple of minutes and told me he thought that area was being aggravated by rubbing against some rough tooth surfaces. I was presented for a bill in the amount of $239 and informed that my Delta Dental coverage would not cover any of that "specialist visit" expense. He sent me back to my primary dentist to discuss the tooth surface theory and to return after a month for a follow up visit. Kat, the front desk receptionist, told me there would be no additional charges for the follow up visit in one month. After consultation with my primary dentist and some tooth smoothing, I returned to Dr. Harper's office on August 23 for my follow up visit. He proceeded to tell me how much he had been fishing throughout Mexico during the summer. He reviewed the tongue area again and suggested we proceed with a biopsy, "just in case." His assistant began to numb that area of my mouth. Kat then brought in an invoice while I was in the chair numbing up. There was a $55 charge for an "oral evaluation" and $224 for a "soft tissue biopsy." She slipped me a small piece of paper telling me I would be charged an additional $240+ for tissue processing and diagnosis. When I questioned the $55 charge and what she had told me previously, she said that would be the charge. She agreed to immediately discuss this with Dr. Harper. She returned shortly and told me he refused to honor the no cost follow up visit. A couple of minutes later, Dr. Harper entered the room and asked me if there was something bothering me. Getting more numb by the minute, I questioned him about the surprise $55 fee. He dug in, got defensive and refused to honor that promise. I explained I am a senior citizen on a fixed income. His reply was, "We are all on fixed incomes!" This is after telling me how he had been in Europe for 5 weeks earlier in the summer and recent multiple fishing trips to Mexico. This, from a man with the initials DDS and MD after his name. He said he did not appreciate the energy coming from me and suggested we stop the procedure. After being sedated and wanting to have the biopsy done, I decided to go ahead, even with some apprehension about how he would perform the biopsy in his defensive and defiant state. Kat scheduled an appointment to review the biopsy results the following Tuesday. She called Monday and said results were not in. A new appointment was set for Thursday morning. I showed up first thing and was told no results were available. She said Dr. Harper was scheduled to leave town for another 6 week vacation, and it might not be until October 11 before I received my test results. Dr. Harper was in the office that morning and told me he would personally call me as soon as the results came in after tracking them down that morning. 24 hours passed with no call. After follow up with Kat, Dr. Harper finally called me with a negative test result. 11 days to get a test result from a lab in Aurora! When I received the bill for the biopsy, it was $320! I have to say, Kat, his front desk assistant, tried to be very accommodating and comforting throughout my unfortunate experience. Her compassion vs. Dr. Harper's coldness, defensiveness and dismissiveness was a stark contrast. In addition, I also witnessed Dr. Harper's use of profanity and foul language. This is not the kind of professional I would care to do business with at any future date. The entire experience was very unprofessional, rude, stressful, humiliating and unfortunate. I truly hope no one else has to ever go through this with Dr. Harper.

I can't say enough good things about this practice. On the superficial level, the space is…read morewelcoming, clean, with beautiful nature views though big windows in the treatment rooms. But all this is to be expected at a top clinic in a place like Boulder. What really separates it is the quality of Dr. Raposo and his staff. Jodi and Stephany are at the front desk and they are so helpful and friendly in what is a very tough job juggling all the people (many grouchy and impatient because they're in pain) who want to get appointments. I had an emergency situation, and even though the schedule was full, because I was a repeat patient, they were diligent in finding a way to get me in. Sarah is Dr. Raposo's assistant and she is lovely and personable and warm even as my appointment extended everyone's work day by an hour or so. Dr. Raposo is everything you want in an oral surgeon. He seems to intrinsically understand that oral surgery is traumatic for most people and even though he does this every day, he never loses sight of what the patient must be experiencing. He and Sarah talk you through each part of the process, and ensure that the friend/family member driving you home has the responsibility of the paperwork, prescriptions, extra gauze, etc. They even walk you out to your car. When it was clear that my tooth needed to come out, there were other clinics who could have seen me right away, but given my positive experience in 2015, I knew it was the right move to fight to get in to see Dr. Raposo. We're pretty spoiled to have such talented and caring practitioners in Boulder and in everyone who saw me for this one tooth, from North Boulder Dental to Boulder Endodontics to, finally, Alpine Valley Oral Surgery.

This is by far the Best Oral Surgeon I have ever found. Dr. Raposo is incredibly knowledgeable and…read morevery fun and caring. His staff is just wonderful. I have not been an easy case and I won't go any other place. Fear and Pain have been dramatically reduced by Dr. Raposo and his team. I can not recommend them more highly!

Had a very poor experience with my dental implant here. Prices were ridiculously high and it wasn't…read moreclear why there were so many misc. items.

Terrible experience with Dr. Le, who failed to make a call, as promised, to the regular dentist…read morebefore the appointment; kept me waiting a long time ; failed to follow up again; and lied in her dental record about what had occurred! She was unprofessional, unreliable, and dishonest

I needed an oral surgeon to remove my molar roots (the previous dentist had left them) as it was…read moregetting infected, and because I have a plastic skull, I needed to avoid an infection. I saw Dr. Brandon Luter at 4 PM and got surgery the next day at 9 AM! That's fast! He answered all of my questions and prescribed antibiotics to be safe. The surgery was quick, and thanks to Exparel, there was no pain at all. Zero medication needed. The next day, Dr. Brandon called me to check on me. I hope I won't need oral surgery again, but if I do, I will call Dr. Brandon!

Both the doctor and the staff were belittling to women, speaking to me as though I am an idiot and…read moredismissing legitimate questions about the necessity of the procedures that were being recommended. The woman at the front desk was beyond rude and scolded me for not completing paperwork prior to the consultation. We will not be returning to this office for any procedures.

Two days ago, I had a successful extraction of a defaulted, decayed, root-canalled molar by…read moreperiodontist, Dr. G. Horrocks. To my pleasant surprise, it came out in one piece and the entire process has been painless. (I also didn't feel the local anesthetic injection.) Being a medical professional myself, I attribute Dr. Horrocks' skilled, gentle surgical technique to be the reason I'm having no pain, swelling, bruising and nearly bloodless, post-procedural effects. His and Kelly's, his assistant, comforting words at every step of the way, helped me relax. I'm selective about referrals and Dr. Horrocks is definitely on my list.-aw

No one likes to go to the dentist, but if you must, this is the place to go. Dr. Horrock and his…read moreassistant Jennifer are top notch. Maya and Shawna in the front office are extremely helpful and courteous. Thank you to everyone. I hope NOT to see you again soon.....but if I must it will be with a smile on my face.

Dr Rathburn, Dr Plunkett, and their entire team has been a true Godsend for me. I have had a lot of…read moreterrible experiences with dentists, and some uncommon issues that make me a special case. Most doctors and dentists shrug off my needs and don't take them seriously, but Dr Rathburn and his team have been compassionate, and attentive, thus have given me the best experience I've ever had with more complex dental work. I live 30 minutes away from their office but the drive is 100% worth it. Highly recommend!

The one star is not because of the dental work, it's not stellar but it's sufficient. It's because…read moretheir receptionist (God forbid she's the office manager) is so out to lunch she doesn't know how to explain what insurance might pay or what they have paid, she mis-schedules appointments and then blames it on you, and if you would like to wait to pay to see what the insurance covers, they dismiss you and your family as patients. They want their overinflated prices paid on the spot without anyone explaining how much it might cost... because the desk manager doesn't know how to do that.

Had a great experience with Dr. Boynton's office. The facility was easy to access, the office was…read morenice, the staff was friendly and professional, and Dr. Boynton did a great job of explaining what was needed and what was going on with the treatment, the work went very well and recovery has been excellent. I highly recommend this office.

what a relief to find a outstanding periodontist. Jonathan Boynton first spent time with me going…read moreover my personal history and examining my charts. After that Dr. Boynton gave a very complete and careful exam with his most amazing modern full face Xray, and other special equipment. Dr. Boynton's was a gentle and confident. Dr. Boynton related in such, soothing, caring way that I had the upmost confidence in his treatment . Dr. Boynton's treatment was almost painless, emotionally reassuring, trusting, and completely the BEST! How can you love going to the dentist ? Well everyone there makes you feel great!

Dr Le is a true breath of fresh are..... no dental pun intended!…read more She is a consummate professional and interacts and treats her patients with such respect. I highly recommend Dr Le.

Cancellation fee. Must give 2 FULL days to cancel services- if not you will be charged $250 or 25%…read moreof your scheduled surgery. If, I asked, I had a medical emergency, I'd have to cancel she told me they'd have to contact my doctor in order to waive this charge. When I had a schedule change and actually had 2 FULL DAYS , not 48 hours notice, the receptionist emphasized that I'd given her the required time to cancel. Wow, has it really come to this?

This oral surgeon is now working for Walnut Creek. His chair side manner is terrible. He spent a…read moretotal of about 10 min with me . He barely said three words and it seemed like I was just dollar signs to him. He was borderline rude and very rough in both giving the shots and extracting a tooth. Two hours later my mouth is still bleeding. I will Not be going back( at least not to see him)

I have been going to Alla at Dr Howard's office for cleanings since 2006 or so. I moved out of…read moreBoulder county 3 years ago but continue to make the drive up north twice a year because these guys are fantastic. Alla has a nice, gentle touch. She does a great job. Dr Howard usually comes in at the end of the session to check for cavities and other issues. He has never recommended any unnecessary procedures, which I highly appreciate. I have recommended Alla and Dr Howard to all my friends.

I don't even know what to say about Dr. Howard, first off I called up on a wed afternoon and they…read moresqueezed me in in less than 30 mins -did I mention I was a new patient- and I was in a chair and receiving my x-rays with 40 mins of the phone call even though he had numerous other patients. Dr. Howard asked me a few simple questions, took notice that I was an older student and asked about my status, I let him know that I was destitute and when the time came for the bill he was very generous to my situation. He was courteous, attentive and overall considerable of my personal situation, enough so that I am writing every website review that I can. If you need a dentist, if you need someone you can trust and afford, you need Dr. Howard. Don't let his boyish looks fool you, I was informed that he just turned 39. Thank you Dr. Howard. Aaron Furman