I had Chris come out for an estimate that I requested through YELP. He was prompt, professional and…read moreflexible. Follow up with phone calls and a written estimate were timely. The turn around time to get the gutters in better shape and clean the windows was immediate. The work was really fantastic, I made another appointment for maintenance right away.

I had a few roofing shingles blow off in a windstorm this winter. I called A&E Professionals and…read moregot a call back right away. Christopher made arrangements to come out and do an estimate the next day. He took pictures of everything and explained exactly what needed to be done. I approved the estimate (which was very reasonable) and he got started right away. Along the way, he found some additional significant damage, ( more pictures) which he fixed within the original estimated price. This is a very ethical company which does excellent work. I will definitely call A&E Professionals the next time I need something done. All in all, a very pleasant transaction!

I paid Summit Exteriors $2359.00 for hail damage to siding and cutters. Met Nick and Tracy early…read moreon but the work was never done. Summit has changed name to Rochester Roofing. All summit contact info has been delete. Many customers have reported same issue To NYS AG and better business bureau with no response or funds returned drum Summit.

Update 02/17/26: Unresolved (This review was originally…read moreposted on Google and I'm adding it here for transparency.) 12/12/24: Still unresolved 06/16/24: Summit Exteriors did respond publicly to my original google review, but the main issue is still unresolved. I have not received any direct outreach by phone or email, even though they have all of my contact information. I also sent a written request in an effort to resolve this outside of court, and I did not receive a response. The outstanding issue is a refund for two skylights that were canceled prior to installation. As of today, that refund has not been issued. To be fair, the roofing installation itself appears solid. The crew worked hard and the roof is still intact. That said, there were several issues with communication, scheduling, and follow-through. Original scope of work included: GAF Lifetime Roof System -Replacement of existing skylight with a Velux Fixed Skylight -Installation of two additional skylights (with framing and drywall work) -Complete gutter replacement (Hidden Hanger Seamless Gutter System) -Hardwood decking replacement Work that was completed: -GAF Lifetime Roof System -Replacement of existing skylight with a Velux Fixed Skylight -Complete gutter replacement -Decking was replaced, but not with hardwood The two additional skylights were canceled before installation due to scheduling delays and weather concerns. At the time, my priority was replacing my aging roof (it was over 20 years old, with missing shingles and risk of water damage). I started requesting a refund for those skylights before the job even began in August 2023. The refund is still outstanding. During the project: The start date was delayed due to transportation issues, which pushed work into rainy weather. I experienced ceiling staining inside that required repair. Interior touch-ups were handled by company staff rather than a professional painting contractor. Landscaping was damaged during the job. A complimentary house pressure wash that was promised was never completed. Insurance assistance resulted in partial coverage (around 15%). Communication became noticeably more difficult after financing was finalized several months before installation. It was often hard to get updates or clear answers. While the roof itself seems to be holding up, the unresolved refund and the ongoing communication issues have left me disappointed with the overall experience.

After a windy rainstorm, our ceiling was leaking by the sky light. I reached out to DGJ and within…read more30 minutes, I received a call back. Less than 4 hours later, Saul arrived and fixed the problem at a very reasonable cost. What a relief! He was friendly, professional and very informative. I will definitely keep them in mind for future work and recommend them to family and friends.

Saul was awesome! We had a leak develop in our roof in a recent storm. He was able to come out…read morewithin just a few hours of my call, talk over what was needed, and ideas to re-route the gutter system that contributed to the leak - at a reasonable price. He and his crew were timely, courteous, and professional. I'll call on DGJ Brothers when it's time to replace the roof in a few years.

Our skylight in the family room was pouring water during a heavy rain. Luckily, it stopped raining…read more I called TG about 10 pm and he showed up first thing in the morning and took pictures of the problem. The picture showed the skylight frame separated and he fixed/repaired. Using his underlayment paper and my roofing shingles left over from a reroofing job performed 8 years ago, he tore out the old paper and reshingled. TG also installed a bathroom exhaust the same day. Very happy with the immediate service and extra work TG performed. We've several downpours since then and no problems. Very fair prices without gouging because of my circumstances.

We had a gutter downspout that was 100% clogged and water was spilling down the side of the house…read more After calling around, the quickest I could get someone out here was two weeks. Luckily, I found Luis, who came the same day. He immediately cleared the clog and cleaned out all of the gutters thoroughly. It was a massive relief to not have to worry about the overflow causing water intrusion while waiting two weeks for someone to come and resolve it! Thanks, Luis!

If you are looking for a bid on a roofing job, I recommend contacting Mike Newton at Long…read moreConstruction. He was quick but thorough in his assessment and in providing an estimate. Mike was very helpful and accessible for answering my questions. Long Construction was neither the highest nor the lowest (but close) bid. I liked that they used all Owens Corning products and had a positive approach to soffit vents instead of roof vents. The selection of products was appealing. Long Construction's roofing crew headed by Jose just finished replacing and repairing my roof. They worked so hard and did a wonderful job. Jose kept me wekk informed of the crew's progress. There were 4-6 workers on the job at any given time. I really like the shingles I chose. The crew that puts on the gutter covers has yet to come, but I expect them soon.

The company left one guy to do the work in sweltering heat. I personally found problems on the…read moreporch roof. The project manager did not review the entire job. I asked for another project manager and he found a number of issues. The management of jobs is substandard. Review of work is substandard. For the money I paid, the labor and review was awful.

Amazing service! I had a ice dam on my roof and within 10 minutes of contact Rich reached out and…read morecame over later that afternoon. He cleaned the ice dam up perfectly, inspected the roof and attic for causes, and explained to me clearly and excellently what might have caused it and how to proceed. He even was very honest about what services he could offer that he personally wouldn't suggest in my case and really gave me confidence and trust in him. I would highly highly reccomend them for any roofing work, amazing service and excellent pricing and price planning.

Rich patched up a woodpecker hole for me. It was a relatively small job that I couldn't find anyone…read moreelse to do. However Rich responded quickly and was able to get it done seamlessly the following week. Not only was the work completed in a timely manner, but also at a reasonable cost. I would give Rich my highest recommendation.

Met Anthony for the 1st time. Hands on and extremely knowledgeable. After inspecting our roof…read moreleakage problem, he gave us some very useful advice which will help us determine what to do down the road. If professional repairs are needed, we'll be calling him back for sure !! Thanks Anthony. John

Came out same day to give a free estimate on repairs - got on the roof and took pictures of various…read moreissues to show me, and gave advice on whether repair vs replacement made sense. Very clear communication about options and price felt fair. Kept me in the loop as he tried to find time in a busy schedule for my smaller repair job. Repairs were completed at the estimated price. Hassle-free experience and we will be using Giordano Roofing when we eventually need to replace our roof. Thanks Anthony!