Made a custom counter for a bathroom vanity I built. Fantastic price, great service, and he hooked…read moreme up with an installer to help with setting up the new sink during counter assembly.

I can't say enough wonderful things about the job they did. Absolutely beautiful workmanship…read moremaking the counter and the installation was flawless. They pay attention to every little detail. George was so helpful in helping my husband and I on making decisions. I'd recommend them to everyone!!!! On top of the wonderful service the price was very fair.

We have redone our kitchen and master bath in Cambria quartz, a beautiful material that requires…read morelittle upkeep (no sealing). We recommend working with Mary Lou to make arrangements; she is professional and very helpful. The installation was done on time and seamlessly (in every sense of the word). We would recommend them to anyone! We also did two small jobs using granite from the remnant area (they don't install these) and got two good deals.

absolutely fantastic really good quality and service- would…read moregive them 6 stars if I could. no fuss, no mess, really quick, would always chose them in the future

We wanted an 8 ft. Piece of granite without a seam for our island. There are seven stairs on the…read moreoutside of our house to reach the second floor kitchen. We tried a couple of other companies, but could not get it without a seam right down the middle ! Then we went to Upstate; they looked at our drawing and said 'no problem'! We were elated! One week later, they delivered our granite top (jn one piece) through snow at our house and up the seven stairs! Their crew of 4 healthy men did a fantastic job...it is beautiful!!! Last, but certainly not least...they gave us the best price. THANKS UPSTATE GRANITE!!!

Upstate Granite & Marble did an excellent job from start to finish. They helped us choose the…read morematerial that was right for our needs, and within our budget. Then they planned the perfect layout for the granite slab that we chose. Their price was better than local competitors and big box stores. The installation was done with care and professionalism, and the end product looks Amazing! We truly couldn't be happier with our choice!

I will never go anywhere else. No handy man can do the job…read moreas well as they do. And Gurantee Warranty for the work and material. I had Alan the one man show gutted the whole Kitchen from the 60's Dark and dreay to New and Bright. Might cost more doesn't matter when your paying for Quality. The minute you walk in they are there to help and guide you through your design. No pressure Customer service is the best. Its not always about the money. Its how happy and satisfied you are at the end .

We were attempting to return as a repeat customer, but the experience this time was incredibly…read moredisappointing. I had to reach out a dozen times over the course of a month just to get a hold of someone. When I called the last time, the receptionist literally laughed at me and said, "Oh, you're the guy that keeps calling." I decided to stop by the showroom in person the next day, hoping to finally speak with someone. To my surprise, the receptionist there repeated the same comment and laughed in my face. Completely unprofessional as she knows how long I've been attempting to reach them. When I eventually did get in touch with the owner, he casually admitted he hadn't even started our quote. I told him he'd had it for over a month and could have at least reached out to say there'd be a delay as I had been waiting for the project. His response? "Yeah, just haven't had a chance" and that he probably wouldn't be able to get it done, wasting over a months' time waiting on him. This level of service is unacceptable. We will not be returning.

The best!!!! Rochester Bath & Kitchen were EXCELLENT. Very professional, expedient, responsive,…read moreand on time start and finish.

we had one of our bathrooms done completely and were so pleased with quality products as well as…read moreassistance in picking out materials with don and craftmanship and knowledge from mike,nick, and sean we had our second bathroom done 8 months later .they are gorgeous! when we had 3 small issues with shower dorrs mike and crew came ,fixed and completed job to our satisfaction,with knowledge of their products. they were great at being professional as well as respectful with cleanup thank you guys GR

Top notch highly recommend! All members of the oragnation have great customer service quality…read more The cabinet look far Marvelous. Great way to tune up the kitchen. We updated the counter tops and back slap a few years back and kept the cabinets because we liked the oak look. Well, things change so we hired Nu Look and they did a MARVELOUS job. Great people with a great concept. We added end caps on the cabinets and that was a home run for us. Nu Look came through

I've worked with Andew and Steph and the team at Nu Look only for a short time now, but these guys…read moreare professionals and really know their stuff in the cabinet refacing/refinishing world - knowing when it's a better option to refinish or reface vs go with new cabs is definitely not always clear cut, particularly with rehab properties and projects. So a trusted team is super nice to have!

I am so glad I found IVO - Jillian was so helpful. The worker's were great! They made sure that…read moreeverything was completed to perfection. My backsplash and countertops are beautiful. Thank you everyone.

My experience was wonderful. The entire staff is knowledgeable and professional…read more They replaced all my countertops and the finished product was PERFECTION!!!! They're definitely the very best in my opinion!! Thank you IVO. You truly live up to your reputation!!

What a great experience dealing with Jon and Romina from beginning to end. Romina was able to get…read moreenough of the granite, my wife and I wanted, shipped from the source even though the local supplier didn't have enough in stock. After the stone was shipped we went to their shop and looked at the stone and worked with both Jon and Romina to layout how the stone would be cut to get grain matching along adjacent surfaces, book matched backsplashes, and having a specific grain pattern included into the piece that would be on the large island in the center of the kitchen. Also, because of a very long run of counters there was going be a seam necessary. Jon was able to adjust how he would cut two pieces of stone so the grain would match perfectly and produce a nearly invisible seam. It was perfect. Jon and crew did a fantastic job during installation. Very efficient and extremely neat keeping our kitchen super clean during all stages of installation. From getting the cut slabs off the truck and into the house very quickly to setting up the work area to bringing their tools and installation supplies in; there was this "economy of motion" and it was obvious that they really knew their business and took pride in their work. The countertops came out fantastic. In my opinion you can't do better than Jon and Romina and Lawrence Natural Stone.