we ordered our furniture in November and it was promptly delivered early December. I looked it over…read moreand it looked good at delivery. I kept it in storage until April. Setting it up I noticed when they unpacked it they apparently sliced one of the cushions with a box cutter. I called Yardbird and supplied photos and they promptly sent me out a new cushion no questions asked. I love the product , good quality, and Great customer service.

I paid $7000 for a patio set of furniture, with Sunbrella fabric guaranteed for five years. Here is…read morea photo after 2. They refused to address my concern or make good the guarantee. They said "use mildew remover." I soaked it overnight. No change. And this is in a desert climate, putting the cushions in storage after the summer.

Nothing lasts forever... Over 25 years, I've probably spent $20K - $30K on Room & Board furniture,…read morebut that's done now. R&B has essentially decided to end that relationship over an $800 purchase of picture frames that they never delivered. Here's how it went down: In late December, we ordered $800 of photo frames and received an expected availability date of 4 March - 8 March from R&B. Based on their estimate, we planned a trip overseas for early February. On February 6th, with no advanced notice from R&B, we were advised by UPS that the frames had shipped, 2 days before we were scheduled to leave the US. Not wanting my frames to sit on my front porch in the snow for 3 or 4 days, I requested that R&B inform UPS to hold the delivery. That didn't happen. Instead, R&B recalled the order and set up a delivery for March 3rd, again without informing me. When I returned to the US and discovered what they had done, I gave R&B 2 business days to either get the order into UPS' hands or to refund my money. Guess which they chose? R&B essentially helped themselves to an $800, 6 week, loan and in the end, were too lazy to even bother shipping our purchase to us. At every stage they failed to communicate. And if those lapses weren't enough, I had 2 R&B customer service representatives disrespect my disability. (I am severely hearing-impaired, and both R&B reps hung up on me when I instructed them on how they were to communicate so I could understand them--as I am entitled to do under the ADA.) Long-story-short: R&B threw away a 25 year relationship because they're lazy and don't know how to do their jobs. Shop elsewhere. I will.

This store besides having designer furniture with affordable prices it has a friendly and…read moreprofessional staff. On the delivery day the packers were on time and had everything unpacked and did a set up for us with absolutely no mess. Everything came with no blemishes and looks fantastic in its new setting. Thanks Room & Board Larry W Silverdale

Business is out of business! Empty storefront! I need 85 characters and I was asked to add more…read morethoughts, but I really don't have any! The store is closed.

Omg this place is great!…read more I'd never been here before and my sister-in-law asked me to meet her to get my opinion on a table she was considering. When I got there I could tell right away that they were not a consignment shop, all pieces are original and very unique! Prices aren't too shabby either. I have a couple photos attached but I could've spent the day. I'm still trying to figure out what pieces I can't live without but I could spend a fortune! The sales associate was friendly and not overbearing. Check it out if you're looking for some accent pieces, night stands, TV stand, tables, chairs, and bookcases. They have something for everyone: industrial, modern, post-modern, country, Southwest, rustic, anything. Very unique colors, distressed, clean finished. As you can see, I can't say enough about the place!

Good: covered parking. pool table selection…read more Bad: for a company selling "fun" the sales floor is mind numbingly quiet, boring, and lacks motivation to inspire guests. Turn up the music, turn down the heat and bright lights and make it more enjoyable than the nearby library. I just wanted a nap before getting to the second floor. Ugly: pricing on non pool table selections (seating, bar tables) overpriced for the quality.

We had our pool table re-felted and leveled and Dom and John did an amazing job, above and beyond…read moreservice. Also just purchased a new McDermott cue from here and am very impressed by the customer service. Cannot recommend peters billiards enough

No customer service! We purchased a leather stressless recliner in the past two years, and the dye…read moreis fading on the seat of the chair and both the manufacturer and IDC refuse to do anything about it. We paid a lot of money for a chair with this poor quality and they won't even stand behind their product.

Service is what you wish it was everywhere you go. They pay attention to what you're looking for…read moreand truly want to help their customer achieve what they're looking for. Live the modern furniture, too, that you don't get at your regular mom and pop furniture stores. They don't gouge when it comes to prices. Very fair price for what you're getting.

Been coming here for years and it's typically over the winter holidays and it never ever…read moredisappoints. The selection of everything that you need for plants or garden is extremely vast and gives the ability to be creative as well! Staff is incredibly helpful, knowledgeable, kind, sweet and accommodating! Julie is an incredible business woman and has a passion for plants and decor etc. Well kept and clean and organized ! Love it here

This review is really for the seasonal holiday market that was at Wagner's during the weeks leading…read moreup to Christmas. I was super impressed with the number and variety of local vendors that they lined up. I got a ton of Christmas shopping done. I also loved that I was able to do a little shopping for myself, picking up a few plants that were on sale. I haven't shopped at Wagner's before, but their house plant selection looked excellent and I plan to go back after the holidays.

Lots of furniture to pick from! Nicely laid out and sales people are very accommodating and not…read morepushy.

Today was our 4th purchase from the Amish Showroom over the last 15 years. Now almost 100% of our…read morefurniture is the Amish Showroom. You might ask why do we shop there? 1. Customer service-As an example this purchase is going to be picked up by our movers and transported to our new house out of state. Eric complete understands this process and was ready to help and ensure everything worked out smoothly. Another example since we are trying to match colors. Eric said bring in a drawer or shelf from your old furniture so we can 100% match things. 2. Selection-If you like mission style furniture this is the place. Huge selection and huge number of stains. 3. Quality-It is unsurpassed. No ifs ands or buts. 4. Sustainable-They have their own tree farm and provide wood to the craftsmen. 5. Price-We looked at buying similar furniture where we were moving. The cost was 2.5 times more. Even with moving it was a no brainer. Whether you are in state or out of state this is the place to go. I cannot recommend them enough.

Ordered two (2) Rockport outdoor dining chairs and a side table on May 12th and was told they were…read more"in-stock" and would ship for receipt the first week in June. Online status says they shipped and the anticipated delivery date is now June 28th. Called customer service and got no answers. Seems to be a recurring theme with Pottery Barn and this location according to other reviews. I've been a customer for years, bought a lot of stuff from them and they just refuse to provide a straight answer. Small goods from in-store maybe, but buyer beware as regards any furniture purchases as they'll charge you and make promises that mean nothing.

When looking for furniture items they have a good selection. Service can be wonderful or difficult…read morewhen busy. I was purchasing floor lamp over a period of 2 weeks due to needing to go back home with measurements etc. once purchase was made lamp went price went up $30. I noticed this a few days later due to mult items purchased. Brought to their attention and they refunded the price increase with no problems. That was nice to experience.

Best priced on all landscape products, friendly and helpful. Convenient for your landscape needsread more

Just got back from patio town. Last week I was able to buy 1/3 of a yard of rock. Today I was told…read morethey could only sell in 1/2-yard increments. I quizzed the front desk about the new policy and the told me I could get 1/3 yard but would have to the price of a 1/2 yard. What a lame policy. I've spent plenty of money at patio town not anymore. I guess I will keep doing my business with Site One where they sell by weight. At least you get exactly what you pay for. Not open on Sundays but I guess I can wait a day and save some money.