I've been shopping at the R&B outlet since my mid-20 grad school days. Now in my early 40's, I can…read moresay that great deals are still to be found and my furniture from over a decade ago and multiple moves around the country is still holding up well, looks classically stylish, and has been a great investment. I've never done the opening hour stampede, so I can't speak to that insanity, but I have been there when it's crowded, but also when it's chill. Persistence is key, doing some research on what you want before you go, and having a realistic budget in mind are all part of setting yourself up for success. In 2008, I got a $3000 couch for $800. They shipped it and delivered to my living room in NJ for about $100. She is still with me, going strong. There was a puppy pee accident about 5 years after purchase and R&B replaced the cushion insert for me at a very reasonable cost ($250?). [Insert loads of great finds over the years for me, friends, and family who I would shop for virtually and R&B would take payment over the phone.] Fast forward to yesterday, while back in MN for a visit, I popped over because the piece we wanted for our guest bedroom/office is delivering mid-Nov new, so I figured, why not check the outlet? LUCK! There she is, $1200 less than list, and if there is something wrong with her, I can't find it...even after an associate helped me move it around and look for issues. I'll probably drop back in today to see if there's any new stock on Sunday, just in case :)

Love this store! It's only open on the weekends, so the lines to get in can get long. The staff is…read morealways very friendly and helpful. I have had some trips where I didn't find anything, but other trips where I've brought home a ton of things. It all depends on what they get in each day. Shipping price and timeline are very reasonable and a breeze to set up.

Staff was friendly and accommodating of our toddler. They put her drinks in lidded cups for us. I…read morewouldn't call it a toddler friendly restaurant though - don't expect booster seats or crayons. She did however love the "waterfalls" and the music in bathrooms. We had 3 dance parties in the private bathrooms because she just couldn't get enough. Food wise- it's ok. You can't go wrong with burrata. The lobster roll was a little disappointing. A smallish roll with a bit of lobster resting on the top. Sides are a la cart. I forget which steak we ordered but it was decent. It was cooked nicely and had good flavor. The menu is half fancy half diner. You can get a burger and chocolate chip cookies or steak and affogato. The value is in the aesthetics and not the food. Don't expect the best meal of your life or you'll be disappointed. Catch the sunset for a lovely glow around the fountain and chandeliers.

Fair warning from the start that this restaurant is quite expensive in comparison to what you get…read more Now, I personally didn't have a problem with that because the location is absolutely beautiful and the rooftop makes for a fun relaxing atmosphere. You are definitely paying for the vibes here! That said, the food left a lot to be desired. The menu was pretty limited, which was my first issue, and the food itself just didn't live up to the price. I had a burger that tasted like it came from a frozen patty rather than something freshly made. Overall, the flavors and quality just didn't match my expectations. Overall, the location is beautiful and the staff is very friendly and engaging, so my experience was great. My food just wasn't as equally great

First lets talk about location...its pretty great, not too far off Hwy 100 and Excelsior…read more There are plenty of other stores in the area, but they have their own parking lot so you don't have to try to scavenge for street parking. I came in specifically to look at Joybird sofas as they are an authorized retailer and have sofas on the sales floor. Its scary to make an online purchase (and such a large, custom purchase) without touching and feeling an item, so I was thrilled to learn this store was so close to home and had what I was looking to purchase. I had a great time working with Kristin. After countless emails and a couple visits to the store I ordered my sofa, and also ended up with a chair and lamp. Kristin was great to offer her designer opinion while listening to mine and helping me make the big decision based on my existing home design. They offer financing (OAC) and 'white glove' delivery (they take all the packaging stuff with them when they leave, set the item in the room of your choosing) just like Joybird, but they will for other items you purchase there, too. The kicker is the 2 week in home trial period. Keep it for two weeks and if you decide you hate it they will take it back to the store and offer you store credit to replace the item. This really eased my worry about spending 2K on a sofa I may not like as much in person. I can't wait until it arrives! They also have home decor items here, like pillows and lamps. Its a super fun place to just look around and get inspiration, or fall in love with a custom fox lamp which would totally look amazing on your nightstand. Or maybe that fun mounted anatomical model of a heart on your desk. Or maybe that chair with acrylic arms. You get the idea... Inventory is changing constantly, so visit often. See you there!

I walked in my with my kelly green coat and my hot pink pants and immediately saw some bright…read moreorange chairs and a sales person that had purple hair. I immediately knew I was going to be at home in this store. There was furniture and accessories, for you neutral people there was plenty of that. For those of us who like color, plenty of that too. My designer Billie was super sweet and let me browse but also let me know that anything can be custom ordered and that this is just a small sampling of what they can get for me. I wasn't sure if I could afford it so I had her price out a chair for me it was $1100 but they had a 20% off sale so it would be $880. I'm new to furniture shopshopping so I went to another store later (La-Z-Boy) and it was comparable to that. I walked in at 20 minutes to closing on a Sunday night, but Billie didn't seem rushed at all. I was the one saying "let's just wrap this up. Can you give me something to look at online?" And she gave me two websites she thought I would like based on our conversations and looking at what they have to offer. I will see where our furniture shopping journey takes me but I plan to be back!

Wow! This place has some cool stuff. I will be back for more. They had some things I've never…read moreseen before. Things I may not need, but definitely want. They also have lots of things I really do need. I took lots of photos so that I can think about some of the things that caught my eye. Also, the service there was first rate. I was very pleased and glad that I found the perfect desk chair before someone else bought it.

Love this place. Don't go there cuz you might buy something I want…read more I bought two Eames vintage chairs, a vintage stainless steel rolling cart so we can put stuff on it (coffee, liquor, food) and roll it around the house. I also bought two vintages designer lights and a couple pieces of glass labware to put cocktails in and put on the rolling cart to roll around the house (see above). I also bought a very cool looking gumball machine where you push down a little lever and a gumball comes out.** **I have put real gumballs and M&M peanuts in this thing and it has yet to spit out a gumball. It's pretty cool, though. OK, these guys have vintage cocktail glasses and shakers (do you see a problem here?) and more labware that I might buy. And a couple great vintage stands from a chemistry lab that has lots of clamps for test tubes. I'm trying to justify this one. My god!! They have two gigantic overhead light fixtures on rolling frames. If you live in one of those hoity-toity warehouses there is no excuse not to buy these. O, VINYL RECORDS YOU PEOPLE. SOUNDTRACK ALERT!! Endless Boogie was playing on their sound system. New favorite band. Ba-bump ba-bump ba-bump (Jaws) they are only open Friday, Saturday and Sunday from about noon on.

No customer service! We purchased a leather stressless recliner in the past two years, and the dye…read moreis fading on the seat of the chair and both the manufacturer and IDC refuse to do anything about it. We paid a lot of money for a chair with this poor quality and they won't even stand behind their product.

Service is what you wish it was everywhere you go. They pay attention to what you're looking for…read moreand truly want to help their customer achieve what they're looking for. Live the modern furniture, too, that you don't get at your regular mom and pop furniture stores. They don't gouge when it comes to prices. Very fair price for what you're getting.

Nothing lasts forever... Over 25 years, I've probably spent $20K - $30K on Room & Board furniture,…read morebut that's done now. R&B has essentially decided to end that relationship over an $800 purchase of picture frames that they never delivered. Here's how it went down: In late December, we ordered $800 of photo frames and received an expected availability date of 4 March - 8 March from R&B. Based on their estimate, we planned a trip overseas for early February. On February 6th, with no advanced notice from R&B, we were advised by UPS that the frames had shipped, 2 days before we were scheduled to leave the US. Not wanting my frames to sit on my front porch in the snow for 3 or 4 days, I requested that R&B inform UPS to hold the delivery. That didn't happen. Instead, R&B recalled the order and set up a delivery for March 3rd, again without informing me. When I returned to the US and discovered what they had done, I gave R&B 2 business days to either get the order into UPS' hands or to refund my money. Guess which they chose? R&B essentially helped themselves to an $800, 6 week, loan and in the end, were too lazy to even bother shipping our purchase to us. At every stage they failed to communicate. And if those lapses weren't enough, I had 2 R&B customer service representatives disrespect my disability. (I am severely hearing-impaired, and both R&B reps hung up on me when I instructed them on how they were to communicate so I could understand them--as I am entitled to do under the ADA.) Long-story-short: R&B threw away a 25 year relationship because they're lazy and don't know how to do their jobs. Shop elsewhere. I will.

This store besides having designer furniture with affordable prices it has a friendly and…read moreprofessional staff. On the delivery day the packers were on time and had everything unpacked and did a set up for us with absolutely no mess. Everything came with no blemishes and looks fantastic in its new setting. Thanks Room & Board Larry W Silverdale

Customer service. The owner is one of the rudest people I have ever encountered…read more It is surprising how he stays in business.

This is an awesome store in the heart of Edina. We used Tim R for a project and we're thrilled with…read morethe service. All text, calls or emails were answered with in hours. Tim has a great sense of style and vision. Would highly recommended.

We love the style of scandinavian design furniture. I…read moreusually do not post reviews. Here is our experience. We purchased the Holfred dining set and side board for our dining room. After 6 mo the tables showed signs of warping in the wood. We also had weird spots start showing up on the top of the sideboard (it was always covered with a piece of custom glass). Mike the store manager was so understanding and helpful and let me exchange it for a different piece (we did have the extended warranty). Then, we went back and bought another table for our kitchen.We purchased the Oliver. Once it was delivered, it just didn't look right in our kitchen. And when we fully extended it with the leaf, there was large gap in the middle and it was very noticeable.We went into this store within two days and stated we would like to exchange it for something else. Sam was obliged to do so, although we were told we had to pay a 20% stocking fee. We did end up exchanging for a different table at scandinavian design, but we did end up having to pay a $300 restocking fee. Seems excessive especially if you're exchanging becuase of a product your not satisfied with. So my advice is to make sure you ask them to open it if there's a leaf and really, really pay attention to the quality before you bring it home. We will still continue to buy from there.Although I will pay more attention to those aspects.

After a major kitchen remodel, we knew our dining furniture needed a refresh to match the new…read moremodern vibe of the space. I found some beautiful leather-like low profile dining chairs at Scandinavian Designs. The price was surprisingly reasonable for the quality - we have received quite a few comments from guests about how comfortable they are! This will definitely be our first stop the next time we need to shop for new furniture. One star off because there was no one around to assist me in lifting chairs down from a rack so I could test them out. Being pregnant at the time, it was something I would have appreciated help with!