Have you seen all the ads for ruggable online? I have. And I thought maybe I should upgrade my rug…read more But I saw a Ruggable rug in person and they are terrible. My friend who has had one for a year is battling the unraveling. So I went to Kurosh rugs. They found several rugs in my price range (it will cost you more than one ruggable rug, but since you have to buy them so often, not really saving money). I took them home and although they were nice we didn't ultimately choose either. So I'm saving up to get one of the absolutely stunning rugs that were just out of my price range. Because I want a beautiful rug for the rest of my life. And that is what they are selling. Stunning rugs for a lifetime. Not something that will be in a landfill faster than some of my t-shirts.

Highly recommend Kurosh Rugs. Kurosh has a huge selection of beautiful Persian rugs and is…read morecommitted to helping you find the one that's perfect for your home. He even let me take a few rugs home and see how they looked in my house before purchasing. The quality of the rugs is incredible, and his prices are very reasonable considering what you're getting. I couldn't be happier with the one I eventually chose! I know I'll have it forever.

I have been a customer of Navab Brothers for more than 20 years. Today I went looking for a new rug…read moreand, of course, this was my go-to place for very high quality rugs and professional service. I spent over a hour there with the team looking at photos of my home and searching for the perfect fit. I narrowed it to two rugs and they kindly offered to bring them both to my home so I could see how they looked with the rest of my furniture. Within an hour they arrived at my home, took up my existing rug - vacuumed my floor- and put both options down for me to see. Because of their amazing service - I did find the perfect rug and I couldn't be happier. I would highly recommend Navab Brothers!

Our experience with Navab Brothers has been extraordinary‼ We bought three gorgeous rugs from them…read more15 years ago. Our new house was complete as the rugs provided the warmth and welcoming feeling we wanted for ourselves, our family and our guests. Fast forward to 2023 we needed another larger rug to tie into the new furniture purchased for our great room. Farzan, Jampa and Andy worked tirelessly to help us find the perfect rug for our space. We found that rug and are so grateful for all their hard work. Their customer service is exceptional‼Their knowledge and design sense is off the charts‼Thank you from the bottom of my

This is a good place to learn about, maintain, and purchase carpets…read more Mo is great to work with and he has a huge selection. Best to set an appointment. Do it!

I took a very dirty oriental rug to Mr. Kazempour for cleaning. He did an excellent job and also…read moredid some minor repairs. I highly recommend Kazempour Oriental Rugs for cleaning and and look at his amazing rug inventory. I purchased a beautiful rug for my dining room! JD

Staff was friendly and accommodating of our toddler. They put her drinks in lidded cups for us. I…read morewouldn't call it a toddler friendly restaurant though - don't expect booster seats or crayons. She did however love the "waterfalls" and the music in bathrooms. We had 3 dance parties in the private bathrooms because she just couldn't get enough. Food wise- it's ok. You can't go wrong with burrata. The lobster roll was a little disappointing. A smallish roll with a bit of lobster resting on the top. Sides are a la cart. I forget which steak we ordered but it was decent. It was cooked nicely and had good flavor. The menu is half fancy half diner. You can get a burger and chocolate chip cookies or steak and affogato. The value is in the aesthetics and not the food. Don't expect the best meal of your life or you'll be disappointed. Catch the sunset for a lovely glow around the fountain and chandeliers.

The Restoration Hardware Rooftop Restaurant in Edina promises elegance. What it delivers is…read moresomething far less refined. The RH store downstairs is beautiful -- thoughtfully staged showrooms with on-trend furniture, flattering lighting, and aspirational everything. Upstairs, though, feels curiously drab by comparison: gray floors, gray seating, chandeliers with fake plastic candles, large fake trees that scream "mall atrium," and marble tables permanently covered in water stains. For a company that trades in curated aesthetics, the restaurant is joyless, even tacky. The menu doesn't redeem it. The cheapest glass of cabernet is $25 -- from a Robert Hall bottle you can buy at Total Wine for fifteen to twenty bucks. I wish I were joking. This glass of wine set the tone for pricing untethered from quality. The burger was passable but unremarkable, its patties overcooked and lacking much flavor. The $56 petite filet was the real tragedy: lukewarm upon arrival, burnt around the edges, rare-pushing-raw in the middle, completely flavorless, and shockingly dry. After two tentative bites, I had to set it aside. My dad tried a bite too, and agreed something was wrong with the meat. 30 minutes later, a stomach event proved us both right. The Béarnaise sauce, usually my ride-or-die, arrived broken, watery, and depressing. If this were your first taste of Béarnaise, you'd never order it again. The service was almost as bad as the food. When I told our server something seemed off with the steak, he silently took the plate, avoided eye contact, and walked away. As someone who has worked in a variety of restaurants, that short interaction that lacked any attempt of finding a resolution was the most shocking part of the night. RH built its reputation on staging perfection. Here, that illusion collapses under the weight of overpriced wine, flavorless food, and inattentive service. For a restaurant so heavily invested in appearances, it's astonishing how little care goes into the experience.

Fantastic cleaning service - rugs look marvelous, and the pickup/delivery service people were so…read morehelpful.

I bought my first Persian rug about 20 years ago and, ever since, Keljik has been my go-to source…read morefor keeping the rugs clean and in good repair. I recently took in my favorite rug -- a 9x13 Kerman that I bought about 15 years ago. The rug was in rough shape -- moth damage, pet damage, and 15 years of wear and tear in my study. Keljik cleaned and retufted the rug and, unbelievably, it came back looking like new. Nobody else in town can work the magic that Jim Keljik and the Keljik's team can work on Persian rugs.

We've been searching for the perfect rug for a couple years now. Looked online to every store you…read morecan think of in the greater Twin Cities area and by far no place came close to Cyrus. If you're like me, you've likely seen this store dozens of times wondering what's inside. Don't hesitate to just stop in for a look. Their customer service is excellent, without pressure to purchase anything. Anwar was personable, knowledgeable, and very helpful. He asked engaging questions to truly understand beyond esthetics. We're elated to have found the perfect rug. Meeting our price point, quality, and unique design expectations.

It's not often that you need to buy a rug, so finding the right one, the right price and most…read moreimportantly the right quality is of utmost importance. 28 years ago we purchased a beautiful heirloom piece from Alex, (way before Yelp and the internet existed!) and have loved it ever since. So when we started to renovate our home, we began looking for new rugs for other areas of our house... Sure Pottery Barn, Rejuvenation and Restoration Hardware had beautiful pieces, but they all fell far short of the quality that Alex and Cyrus could offer. In the end we spent several hours going through the rugs they offered, and settled on a rug that not only met our budget, but exceeded our expectations.

We have an 11 X 13 rare Blue ground with Rust & Ivory rug for our living room. It is a handmade…read moreKashan. I wouldn't trust anyone else to clean it. we are very pleased with the wonderful job they did cleaning it.

Friendly ...they all know what they are doing (This yr. was…read moreall small rugs for me--but in front of snowy doorways, they can get dirty!!)

Arhaus has truly some amazingly designed furniture, it is a shame their service /quality is not on…read morethe same level as to products they sell. After waiting approximately 5 weeks past the promised the date for my dining room table and six chairs, I was pleased by the delivery and efficiency of the delivery team. Unfortunately, after a month of having the products in my home it was noted that a number of the backings on the chair were slightly loose to the touch, concerning... but more annoying given the related cost for these chairs. Given I travel extensively, and the fact that these chairs get very little action, I did not pay proper attention to contacting Arhaus immediately (which as it turns out, does not really help). During a recent dinner party, one of my guest moved backward in his chair to get up, and the entire back fell off. Words don't express how shocking this was given the innocuous movement by my guest that led to the chair disintegrating. Now the story begins...after multiple visits to the Edina store, and the Edina store's Associates repeated unwillingness to facilitate repair, but rather to turn me over to two email boxes (concierge@arhaus.com and clientservices@arhaus.com ) where I was supposed to find resources to have my chairs repaired. Now having left 4 distinct messages, and receiving 4 automated replies promising "response in one business day," ... I find one week + and counting... still no human being contacting me at my email and / or phone number listed in my emails to these conceirge and customer service email addresses. Given the premium pricing and supposed high quality of Arhaus products I find this lack of interest by the Store Associates appalling, and the automated / unattended email process for service to be simply unacceptable. Read the reviews, ...people like the Arhaus products, its a shame that Arhaus can't live up to their premium prices with premium service. It's even sadder state of affairs that I have to resort to public shaming of this group in hopes of getting a real live human being to address their poorly constructed product. Reputations are built from excellence...not sure this is the case with Arhaus.

Thank you yelp community for being so honest and transparent. Really disappointed in myself for not…read morethinking to check Yelp reviews BEFORE purchasing. Had I done so, I would have never purchased 2 Madrone couches from Arhaus. It says a lot when so many Yelpers took the time to patiently and respectfully share their experiences in such lengthy and vividly painful descriptions. Unfortunately I can relate to your pain. Still waiting for a response back. Will update this review as I learn more. I've also looked up their product management team on LinkedIn and will reach out as my next step, if I'm not successful, I found their board of directors and executive leadership through Google searches and have added them to my next level of escalation if I can't get a refund from their customer service or product teams. Happy to post screenshots of these contacts on Yelp if they're helpful to all of my fellow Yelpers who've also experienced subpar products and customer service form Arhaus. Back to the beginning... Their website excludes quality, craftsmanship, built to last American made furniture that you can hand down from generation to generation. Each madrone couch retailed close to $6,000 and I got them on sale for close to $4,000 each Because of their solid brand promise to manufacture their own quality furniture, I took the plunge and made the huge $7,000-$8,000 investment. It was going to be worth it because in my uninformed mind, these were high end pieces. I've had the couches less than 1 year and they went from elegant gorgeous high-end buttery soft, clean lined and flawless statement pieces to saggy wrinkly bean bag looking messy sofas. Both couches have significant sagging on seats making the leather pucker and wrinkle like a messy bed. I've been trying to get a resolution for months. I tried their store in Edina and they referred me to their customer service department. I literally called customer service for a week straight. Sat in phone cues for 30+ minutes at a time. I left message day after day and never got a response. I emailed and emailed and emailed. One day, I finally got through and talked to someone. They sent me an email form I had to complete with pictures. I sent it back. I waited and waited and waited. I emailed again and again. I called and sat on hold for close to an hour. I finally got through. The customer service rep looked up my emails, found my pictures and agreed the sagging leather sofas were truly showing the indentations from people sitting in them. BUT it wasn't the frame causing it. It was the padding in a couch with cushions that can't be flipped or fluffed. No they weren't going to do anything. I asked to speak to a supervisor. After a lengthy conversation, the supervisor agreed to look into my case further. A few days later, she did email back and said she was still looking into it. Finally a decent customer experience on subpar products. I thanked her profusely for the help and attached screen shots of the many pledges across their site to quality craftsmanship for furniture that is meant to last. Still waiting for a response back. Will update this review as I learn more. I've also looked up their product management team on LinkedIn and will be reaching out. I found their board of directors and executive leadership through Google searches and will reach out if I can't get a refund from their customer service or product teams.

Always excellent customer service. Very customer oriented. Knowledgeable staff. Looked for a sofa…read morefor a difficult space and the staff helped me find the right fit and design.

I found a mirror on line a week ago. I called Gabberts and got Sam as a sales person. She helped me…read morewith my order which needed to be shipped. She confirmed stock on it. She took all the info and my credit card, which I authorized to be charged. She told me she was going to apply 50% until her manager could help her with the shipping information. I received paperwork showing the transaction we spoke of. Days of baloney, avoidance, etc. Distressing. Sam then told me I'd have to get my own UPS label and send it. I did this. I paid $509 to UPS for shipping. I then began to email them at their email address with the shipping label and info. I have copies of all my paperwork. ALL of my emails to them were kicked back. the mirror was to be picked up today at noon. Multiple phone calls with both urgency brought distressing stonewalling finally brought me back to Sam although I insisted on speaking to a manager. "They won't sell it to you" was what she said. They won't let the mirror go." No calls, no explanations. And whatever the reason (another customer wants it, etc.) does not negate the fact that I purchased it by providing authorization to charge my card. Extremely poor treatment of a polite and patient customer. It is now 11:53 in Bloomington. I have not yet received a call back from anyone at Gabbert's. Gabbert's, this customer wants answers and her selected mirror. What's your response?