Pros: efficient, very little wait time even though we were 30 minutes early, saw us before our scheduled appointment, got an appointment as a new patient the same week we called, allowed us to bring our 1 year old son, provided us with clear instructions, Rebecca is helpful
Most of the reason for the 2 stars is subjective and others may be just fine with the doctor.
First, when we walked into the office, we were not greeted. The greeting consisted of "Name," which was meant as a question and came across as a matter of fact statement. We were then escorted to a room to wait as we were informed that there is no waiting in the lobby. As we had our 1 year old with us, it was challenging to keep him entertained and out of trouble in the room, so we took him back out to the waiting room, and they were ok with this. We were early and the doctor was very prompt and on time, and saw us earlier than our scheduled appointment.
When the doctor entered the room, he did not greet either my husband or myself. My husband had to offer his hand to shake and introduce himself. This seemed a bit odd since he was a new patient. The doctor was very matter of fact and assessed the situation quickly. There was one thing we had to request he check, which he did accomodate.
His bedside manner causes the lower rating as it is not what we prefer in a physician. Specifically, I asked for clarification on something he described, and his response was surprising. He asked me if I knew what the word he used meant and then proceeded to say that the question was a question only a woman would ask. We think he was trying to be humourous, regardless, we did not care for the comment. Later in the visit, he made an attempt to get to know us and asked about our work situations. My husband advised he is a stay at home parent, and the doctor responded with "So, you make your wife do all the work?" This type of judgement and lack of understanding is certainly not new to us, however was shocking to have a physician say to us. Anyone who has ever been a stay at home parent knows exactly how much work it is to be home all day with a toddler. read more
