Our granddaughter wanted to have Mexican food for her birthday dinner with the entire family. My wife and I showed up early to make sure we could have enough room for everyone. We told them we needed a table for 10-12 people. They said fine but when we went back they told us we would be separated. There were lots of empty tables and plenty of space, but we were told that they would not move the tables. My wife said that they could do better. She immediately got attitude from the server and manager. Rather than accommodating a somewhat large group of customers, the manager decided to act like we were unreasonable. His attitude was unprofessional and definitely not customer friendly. When I spoke up and said that this was BS he told us to leave. We will never eat there again! read more

Best Mexican ever! It was so good I got the choripollo it was amazing. Plus the server was so funny and kind it's definitely 5 star service. read more

ROCAS - Me - Mexican Near Me - Charleston, West Virginia

The food was excellent and they were really quick with brining the food out with a party size of 15. And they were incredibly nice and refilled the water multiple times. The music was good and the restaurant was really clean. Phenomenal service and would recommend. read more

Ernesto is an awesome server! He is attentive to all his tables needs, without being over the top, and he is so kind. We want to get him again the next time we're in. This place felt classier than we expected was a nice surprise when walking in. We got the lunch fajitas and taco salad. Both were the perfect amount for a true lunch portion, nothing overwhelming large. read more

We arrived when they opened and nothing had been prepared and the bathrooms were filthy from the night before. The trash was overflowing. The chips were also from the night before and the sprite needed syrup because the kids said it was soda water. read more

Great shrimp tacos and guacamole. I think this restaurant is deserving of more than 3 1/2 stars. My MIL recommended it and I was a little nervous when I pulled it up and saw the rating. Being that we were going to see a movie and I wanted Mexican, I figured we might as well check this place out. I was starving when we sat down. We ordered guacamole and cheese dip to start. The chips come with salsa and a weird white sauce. (Btw my MIL loves the white sauce, so to each their own). The guacamole had chunks of avocado and was delicious. I'd get it again. The cheese dip (which they actually do call cheese dip and not queso), was also pretty good. The chips are a bit heavily fried and could use more salt, but now I'm just nitpicking. I got the shrimp tacos and they were great! I was a little worried ordering seafood, since my husband kept reminding me that WV is a landlocked state, but it tasted fresh. The avocado and pico that came on it were good additions. My husband wasn't a huge fan of his carne asada tacos, so future Brandon, this is your warning to order something else. He thought it was weird that it just came with the meat (he was expecting lettuce or something else on it). The refried beans and rice on the side was pretty good. I got a skinny margarita and he got the house margarita. I thought it was a bit weird that the skinny margarita came in a regular glass. It was ok, but nothing spectacular. Overall I would definitely come back. Maybe my expectations were low, but I think this place is four stars worthy. read more

Charleston receives a fair amount of complaints from folks who are too lazy to stop and smell the roses, so Rocas is here to save the day. Their dinner items are definitely worth a try, but I forget which one I ordered since I'm composing this review several months after I paid a visit. The servers, all young and hip, were spot on and friendly. Don't even get me started on the dessert. I died and went to Almost Heaven. read more

The service was terrible, i had a group of 6 we waited over a hour for the wrong food that was cold, i will never waste my time with rocas again. read more

They've really outdone themselves on Halloween decor! I had the street tacos with pica di gallo on the side and they were fantastic! Can't complain on service either. I'll definitely be back. read more

We have been coming here since we moved to WV five years ago. Worst visit we have had. We sat at the bar. It was around 2pm. Very slow. We sat there several minutes before anyone spoke to us. A young gentleman walked up and asked if we knew what we wanted and I replied menus would be a great start. It was our first lunch visit so we never looked at the lunch specials. I ordered the lunch Chimichanga. Menu said it was $9.99. I didn't ask for anything to be changed or added. When I got the bill it was $11.99. I know it was only $2 but it was still $2 and the chimichanga was about the size of a half of a dollar bill. I wanted to ask about a spicy margarita that was in special a few times that we have had several times but the young man just seemed new so I had water. My girlfriend had a cheese quesadilla. The menu said it came with rice and she did not get any. Mine chimichanga was served first. I waited for her to get her meal before I started. It was a good couple of minutes that we both waited. Not a good experience. There was only 2 of us. I'm not sure why we couldn't be served together. read more

Fast friendly service. AMAZING food! I haven't had food this good in a long time. .

I got the seafood fajitas and they were outstanding!! The atmosphere is warming and inviting. I like the Mexican ranch that comes with the chips. I do wish the chips were heated rather than being served cold. My buddy also ordered some cheese sticks and they tasted like they came out of a box. Main course was good but quality and taste of cheese sticks and cold chips have compelled me to give them four stars instead of five. I will be back next time I'm in Charleston and hopefully the chips will be warm and I'll probably explore the menu further rather than ordering cheese sticks like my buddy. Thanks. read more

ROCAS - Entrance - Mexican Near Me - Charleston, West Virginia

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Ordered the pork carnitas and they were terrible. They pork was dried out. The refried beans looked like they had been cooked and setting on the stove top for most of the day. Everything was just flavorless. read more

They have never been so busy and everything was still top notch as if we were their only customer.

I got so sick with stomach pain and diarrhea after having a drink and food there. I thought I was going to die!

We just came here for lunch and I was really impressed with the interior of the restaurant, the food, and the service. We got the chicken tortilla soup, steak street tacos, and the black bean tostadas and all of it was delicious. I couldn't stop eating the white and red salsa with chips that they bring out when you sit down. And our server was SO ATTENTIVE, such a good experience! I will definitely come back I ate all my food before I could take pictures.. and they have a whole section with vegetarian options which was such a pleasant surprise. read more

Service is great, place is clean, and food is delicious. Lots of unique items to choose from. The Pina loco is worth every penny. Never have I had anything like it. The pineapple mixes well with the mixture inside. Many others. And you can build a burrito, if you'd like. Never heard of this chain till recently, but glad I have. Glad the FRIDAYS that was in it's place is gone, especially now. ;) read more

My family loves Roca's. My husband says their fish tacos are very good and one of his favorites for fish tacos. We have been many times and always love their food and the service. read more

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2-3x over priced. These orders of tacos cost 5-6$ each! Food quality was good, but no better than other restaurants who charge 1-2$ for the same quality taco.. Each taco meal came with 3 tacos, no sides. Costing 16$ and 17$ respectively. read more

ROCAS - Receipt - Mexican Near Me - Charleston, West Virginia

Literally just walked out after waiting for someone to come over after 15 minutes... kids just standing at the hostess stand.. last time i came i asked for a skinny margarita which is on their menu and the kid had to google how to make it. read more

My wife and I came to try the new location. When I walked in I was blown away. This is not your typical Mexican restaurant with the typical decor. This is a fancy Mexican restaurant. There is a wait to eat here. That's a good thing. The greater was so professional and courteous. They use a system where they text you on your phone and you can check your place in line through Yelp. How cool. I found a seat at the bar while I was waiting on my wife and ordered a beer and some chips and salsa. The bar tenders were working at a fast pace and doing a damn good job. The bar was spacious, clean and comfortable. My wife arrived shortly afterwards and we decided to just remain at the bar to eat so I was able to cancel my place in line through Yelp. The menu has everything you would expect from a Mexican restaurant and then some. I really like that they have a lot of fresh grilled options. Especially seafood and fish. Kudos to Roca for bringing the Mexican flair with a expanded menu option. We decided to order the fajitas texacanas for two. It came piping hot and piled high. Very fresh with a lot of flavor. There was more food than we could eat. The guacamole on the side was fresh and delicious. The staff are all pleasant and go out of your way to ensure you're having a good dinning experience. read more

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5 dollars for a bud light 8 dollars to add rice and beans. Wonder why the parking lot is always empty??? This place got a few good reviews before Covid happened and everyone got greedy. Now this places prices are astronomical, the food is subpar-old from feeding an empty parking lot, not enough workers, and to be empty not at all clean. Hate to see greedy places succeed. Join and and fight high prices by walking out, telling others and not buying. I pray God blesses this once great country again. Vote Red baby. Vote for the color that won us what few freedoms we still have. read more

Great food! Quick! Not to pricey! My wife and I go here to treat ourselves after a long couple weeks! (We go on pay day) read more

ROCAS - My wife and I! - Mexican Near Me - Charleston, West Virginia

My wife and I had our 6 month old grand daughter with as we decided to eat at Rocas around 6:00pm this evening. It was raining as we arrived and walked in to be told that there would be a 15-20 minute wait, which we didn't mind at all. What was upsetting was that there was empty seating available that honored the 6 foot social distancing requirement. I asked the host if we could sit there and wait. He said we had to go outside and wait. Mind you it was raining and I had my granddaughter. I told the host that I thought it was ridiculous and told him to take our name off the waiting list and left! read more

The restaurant and decor are excellent. Unfortunately that is about all the restaurant has going for it. The service was quick and convenient which was more of a let down when we received our food. Food was obviously frozen and then thrown in the deep fryer to be brought to room temperature. Chicken enchiladas were dry and tiny. The quality of food for the price falls very short. Make tacos at home and save yourself 50 dollars. read more

Really awesome place for classic Mexican fare. For starters they literally give you complimentary nachos with salsa and a sweet ranch dressing - excellent! Their vegetarian fajitas come out sizzling hot with well sautéed vegetables, refried beans, and dirty rice. Their chicken enchiladas are bathed in the most delicious sauce. They are also located up on a hill with really nice outdoor seating patio. Highly recommend! read more

ROCAS - Mexican Near Me - Charleston, West Virginia

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Top pick for Mexican restaurants in or around Charleston, WV. Inside or outside dining. For starters they bring a nice size helping if salsa and a white sauce with warm chips. Both sauce and salsa are excellent. For lunch or dinner we ordered the shrimp fajitas and shrimp quesadillas. Shrimp included a large size portion that were prepared perfectly. The accompanying sides were also spot on. Very enjoyable meal with excellent service. If you want excellent Mexican food, prepared fresh and deliver hot to your table, then this should be your choice for a Mexican restaurant. I highly recommend! read more

Yikes. We arrived at 5:05, I'm able to write this review at 5:55 while still waiting on our food. Started out with margaritas, which we were surprised to find their house margarita mix has orange and cherry juice in it, confirmed by our server. They did comp one of the drinks. We asked for a soda as a replacement, which the server never brought. Eventually we flagged down a food runner who brought the soda. We never received refills of the chips and salsa in over 2 hours of being there . The kids drinks were never refilled. The salads came out and looked really great... until they brought out ranch dressing packets like what you'd get in a gas station or cafeteria. It was watery and ruined the salad. {Foods here... well, some of it) The entrees then came out in 5 minute increments. So the kids came, then 5 minutes later a few more plates, then 5 minutes later the final plates. We were missing tortillas for the fajitas. The taco salad shell was burnt on the top and sides and soggy on the bottom. The ground beef in the tacos was fatty and not well seasoned. The fish tacos had great flavor and were cooked well! No hot sauce on the tables. No napkins at the table at all. It was a mess. Our server was trying it seemed (maybe she was new), but we didn't see her as often as we should've and there was entirely too much time in between being seated, ordering, getting the food, and being closed out. Restaurant was clean and well decorated. Seating was comfortable. Parking was simple. Wait was short. Overall, I would not recommend this restaurant unless some serious management changes were made. read more

Love the food;however the service is less than standard. We asked for queso and never received it. Our chips were never refilled. When clearing the plates a Carona was knocked over which can happen but she didn't even offer to clean up the mess...we did. Tried to order dessert and she walked off. Go to Rocas in Cross Lanes...a completely different and superior experience. read more

New to the area and this is my first time Eating here... being use to a large option for Mexican food, is say we had Very good service and the food was delicious! I would eat here again. read more

Was starving so pulled off to this place on a whim. Ordered the #6 dinner, which consisted of a taco, quesadilla and a burrito. The items that came were not suitable for a dinner. The "burrito" was enchilada sized, approximately 1/4 the size of a burrito anywhere else. Left hungry and pissed. Waiter was decent but hostess was extremely unfriendly from the beginning. read more

When I tell you these were some of the best birria tacos I've ever eaten!! I was in town for work and initially bummed assuming there wouldn't be good food options. I was pleasantly surprised. The drinks were good and the staff was very friendly read more

ROCAS - Birria Tacos - Mexican Near Me - Charleston, West Virginia

I love Rocas!! The food and Service are wonderful. By far the best Mexican Food in Charleston. From the time you walk in you can tell it is up scale. Well the appearance reflects the service and the food. I have enjoyed trying a new dish each visit. The staff is so friendly and Will to help you find something new you will love on the menu. Don't miss out, go to Rocas !! read more

Extensive menu. Fairly priced. Local beer on tap! The modern atmosphere makes Rocas not your typical Mexican place. They have a large bar with a specialty cocktails and tequila flights! Exceptionally clean. The nachos come with a veggie sauce and salsa. Good sized portions. Not greasy or oily. Service was polite and well timed. Green Lagoon Margarita is worth trying! read more

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A modern Mexican experience! This is only the second day Rocas is open and I am impressed by the efficiency of a brand new place. Urban environment, extensive menu and tasty food. Appreciated the fast and attentive service. The food was seasoned, cooked well and portions were hefty. I will definitely come back and highly recommend this establishment. read more

ROCAS - Pollo San Juan - Fajitas Rocas in the background - Mexican Near Me - Charleston, West Virginia

Food was better than your average Mexican restaurant. The reason my wife and I would return is our server Angelo. Very upbeat and enthusiastic without going over the top. Next time we're in town we will call and ask if he is working. If you go ask for him. He'll be at the table when you need him and not when you don't. Outstanding dining experience. read more

We visited this restaurant for the first time today and I'll be honest, I expected generic Mexican food. Thankfully, I was wrong! Our visited started out excellent with our server, Zack. He was extremely helpful and friendly. He recommended some fantastic dishes and drinks. I ordered the Camarones Locos and it was excellent. The portion was perfect for the price. The spinach dip is the best of both worlds, queso (cheese dip) and spinach dip. The environment of the restaurant is comfortable and modern. I highly recommend it. We will definitely be back! read more

We were a party of 10 on Tuesday, May 28th after my daughter's High school graduation. There was a few other graduation parties there. The restaurant only had 1 waitress working the whole restaurant! We were there for over 30 minutes before our order was ever taken! It was not the waitress's fault at all there is only so much 1 person can do. It's the owner's and management's fault for only scheduling 1 waitress for the whole restaurant all evening. I spoke to the manager when leaving and she said she was just an interim manager and didn't make the schedule, but did confirm only 1 waitress was scheduled it wasn't a case of someone calling off. Our bill was over $200 with terrible service had we had good service the bill would have been the same! More people need to post reviews and refuse to go back to places that do this. You pay the same bill while they make more money because they pay less staff! Rocas, check this same review I am posting on google! read more

Once again spent $45.00 for cold food. I noticed that the majority of the waiter staff was at the bar watching the soccer playoffs on TV. Waited :40 minutes for our cold food to arrive. Done....never again read more

Always good food- good service- quickly served- love all the shrimp dishes and the guacamole