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Robust Move

4.8 (6 reviews)
Closed • 8:00 am - 6:00 pm

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7 years ago

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6 years ago

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6 years ago

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Tranquility Movers - Sony camera broken by Tranquility Movers.

Tranquility Movers

(26 reviews)

Kitsilano

I hired these company based on a personal recommendation. One of the movers was great, and of the…read moremovers was unusually careless all day and dragged the upholstered side of my couch through some grass and forcefully threw boxes around, breaking some of my belongings. This resulted in, among other things, breaking a full-frame Sony camera body (approximately $1000 replacement cost). The other mover seemed a bit apologetic for the guy, but that doesn't fix my broken camera or any other damage that was done by the careless mover. I had everything fragile wrapped in padding, but a violent enough blow will damage anything, and one of the movers was throwing stuff around pretty violently. I've moved around a lot and have occasionally had things broken on international or cross-country moves where your possessions are handled by a lot of people and tossed onto some truck and you'll find that there's a foot deep puncture in one of the boxes, but I've never had this kind of damage from a local move. I would've been surprised to see this kind of damage from such a short move if I hadn't seen how one of the movers was treating my items. Dragging the cloth side of the couch across the grass was the most egregious looking thing, but in terms of replacement cost, throwing boxes around turned out to be the worse problem. Their advertising copy reads "Our experience with moving unique, costly and fragile furniture mreans that you can trust us with your belongings. Expensive and heavy items will be handled with special care". If that's special care, I'd hate to see what it looks like when they don't take special care.

We've used Tranquility Movers for two moves and they were great both times! In our latest move, it…read morewas pouring rain and they managed to keep our furniture dry with moving blankets and our floors clean with protective runners. Really nice, friendly and efficient team.

Papa's Moving - Rain or shine our movers arrive on time!

Papa's Moving

(35 reviews)

Marpole

Please find a different company! I'm seriously writing this to look out for you…read more Here's the short form, the company's constantly breaching the employment standards act for BC, not only that but they are definitely anything but professional. This is just the tip of the iceberg. There's some major issues within the company they hire without any proper interview nor do they make you sign any forms. They do not pay their workers well and offer no overtime. They also threaten workers with pay deductions. They also fish for reviews constantly. Not only that they will quiet fire employees. Also note they do not provide workers with any formal training or proper handling techniques. Drivers are hired without their drivers abstract being reviewed or even proof of a class 5 license. The company promises unrealistic quotes on work, and will purposefully withhold items until payment is received. If something is broken their first thought is to attempt to hide it as best they can to avoid giving you a discount or resolving the matter properly. Also note if you do find damage to your property the manager will actively make it difficult for you and try to evade your questions and a proper discount. Allegedly within their contracts they say that you must write a good review (despite if they did a terrible job) of the company or they will attempt to charge you. The workers themselves are none the wiser so it's not worth taking your frustrations out of them most of the time they'll get reprimanded if the customer is difficult. Again PLEASE do find a different company and if you must use this one I urge you to be very skeptical and read everything of the contract.

I contacted cody for a moving quote earlier this month, and I noticed how he sounded like he was on…read moremedication that made his thinking really unclear and slow as he sounded very out of it, and as well he kept speaking over top of me and asking me to repeat myself. after he took all of my content and location information he said " i am not in the office now I will have to send you a quote tomorrow morning. " by 11am the next morning I received no quote, so I called cody again and he sounded like he was sleeping or like he was doped up and drugs. he said he will email me the quote by 2 pm that day. 2 pm went by and I did not receive a quote from him so I texted him at 4 pm. Nothing So I went to a concert that night, and came home at 11:30 am and there was no quote from cody. So I texted him with an appropriate piece of my mind, and explained to him how he made himself look blatantly unreliable and that I would never hire him or his father's company nor would I recommend papas moving to a friend or to anyone. cody was ridiculously unprofessional. I highly do NOT recommend relying on or hiring pappas moving.

Jim's Moving - Long haul division...

Jim's Moving

(50 reviews)

I can't say enough good things about this company!…read more I had to move my mother from her condo of 40 years to a private assisted living condo. Meredith (owner) was not only immediately responsive to my inquiry, he was able to schedule the move quickly. My mother had been in hospital, and it was clear that she could not go back to living alone in her own home (age 97!). We found a fabulous option for her, where she could have all of her own furniture. My brother insisted on moving her bedroom on his own so she could be checked out of the hospital faster. I BEGGED him to let me hire professional movers (and pay for it) and he got angry and insisted on doing it himself. So on top of moving my mother's stuff, I had to ask Meredith to now take two pieces of furniture (that my brother damaged beyond belief in his DIY move efforts) to a furniture repair location - which he happily accommodated. Jim is prompt, reliable, polite, efficient, kind, good humoured and just great to work with - AND his pricing is very reasonable.

Jim's Moving (Meredith) was the best mover I've ever worked with. I've done around 8 moves over…read morethe years. They were on time, efficient and their fees were more than fair. Upon arrival in Vancouver from Chilliwack I ran into a very sticky situation that had absolutely nothing to do with Jim's Moving. However, Meredith was able to help me out immensely which was above and beyond the original terms. I couldn't thank him enough. I highly, highly recommend his company. Meredith is the epitome of running an incredibly reputable company. My move was done February 2024. Scott Thompson.

Robust Move - movers - Updated May 2026

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