When I bought my house last year the previous owner left 35 years of HVAC service papers,…read moremaintenance records, installation records. They were all from Dougherty. If he used them for 35 years it seemed like a good endorsement to me. So I had them come out and inspect the heating system and do a pressure test on the heat exchanger. The service technician was very helpful and answered all of my questions, and the pricing was lower than I expected. Overall great experience and very satisfied. I will be using Dougherty at my house for another 35 years.

Answered phone on a Saturday; quick and efficient fix to our furnace. Price seemed reasonable. Will…read morecall again!

we hired them to install a new furnace and install one new run. The run being the most important…read morepart since the room had no heat. We were told the expert on that would come with the crew to tell us the additional cost. He never came , furnace, was installed , we were told measurements were taken and sent to someone. That was a lie, when we called we were basically told they had no intentions of doing it and to find someone else. If you want to be quoted a good price but then lied to call Turnbull. They were once a reputable company, no longer.

My family has used this business for decades. That is done now. Since they were sold, we have had…read morenothing but problems. Some of the most unprofessional dealings I've had from the owner on down. Please do your research and find an HVAC company that likes to deal with individuals and doesn't focus on big companies. There is a way to deal with the public and they certainly don't know what that is. Wanted to also add another HVAC company came recently and said that there was definitely something wrong with what was done. They were kind enough to not charge because they said clearly the "work" was not completed. Additionally, I forgot to add that the serviceman from Turnbull broke some items. I can't stress enough how that all other companies should be looked at before this one.

Mini Split they put in did not work correctly (did not heat anywhere near set temperature), and…read morewhen I called for service was mocked by the service person for not calling them more quickly, and then they said they would charge to figure it out, even though it had only been used for a total of a few months. They do not stand by what they sell. Go elsewhere.

I made an appointment, with Hawn Heating, two months ago to have my furnace and ductwork checked…read more My bedrooms are currently reading 57 degrees as I write this...I received my 'evening before reminder call'. It's 8 am and I am waiting for the service person to show up! I get a call around 8:10 am...."our work person called in sick, and I need to reschedule with you.... and... I don't have an open appointment for a month" (mid-January) ...Seriously! You don't have another service person to take the 'sick' person's place? I am reading the reviews that other people are complaining about the same thing.... I need to call someone else.... In the meantime, I have wasted two months in trying to have my furnace fixed!!

Great company ! Very easy to work with . Very knowledgeable and experienced. Thank you Ryanread more

Ryan, cleaned our furnace a year ago. When finished he advised us that we would be needing a whole…read morenew unit worthing two years. Ryan stopped by one day to just give it a quick check. Certainly am glad he did. Ryan showed us that the heat exchange was cracked in two places.. Him and his team were putting a new furnace within a week! Ryan and his team are very friendly and do fantastic work.

William did a nice job, when I called him he came right away, he gave me a fair price for…read moreremodeling my kitchen and for changing electric stove to gas stove. He came back to turn on the hot water tank in my house after hours, he gives great service

From the owner: Medina HVAC-R and Remodeling Services: Your Trusted Partners for Home Comfort and Transformations…read more With a focus on integrity and quality, we deliver top-notch HVAC, plumbing, and general contracting services to enhance your home's functionality and aesthetics. Count on us to bring your vision to life while ensuring the utmost in honesty and excellence.

Once again Zenner & Ritter come through! On a cold Saturday afternoon we noticed our house was…read morereally cold, so went to thermostat to raise the heat , and nothing. ( I'll skip the details) around 5:00 being that the furnace is only 6 months old ! I call the Zenner because they installed it and the technician ( very friendly, compassionate and competent ) came around 9:30 pm found that our old humidifier was shorted causing the problem ! He removed the wire from the furnace and we had HEAT !! We are VERY HAPPY with the quick response and repair!!! Hope not to need but will not call anyone else !

Zenner & Ritter responded to our call for generator service. Upon arrival they diagnosed the…read moreproblem and I was alerted about a 7 day wait for parts. Upon return it was determined it had been diagnosed incorrectly and we would need ignition coils replaced. They quoted over $1,000.00 After some research, the combined parts cost was less than $100.00. If you use this company always check competion for a more honest price for repairs.