Great company since i hired them about 5-6 years back. Still doing business woth them kn a yearly…read morebasis and highly recommend.

I cannot say enough about Arndt HVAC. Jason is awesome honest and trustworthy. He does not take…read moreadvantage of us old folks. I would recommend him and his crew to anyone! And of course he has Dash working with him. he is a sweetheart!

Kyle arrived the day I called and completed the work within an hour. He is a very friendly and…read moreenergetic guy who kept us entertained while he worked. Kyle was very professional, efficient, and had pride in his work. Highly recommended!

The technician was great--professional, efficient, and able to clear my kitchen sink clog in about…read morefive minutes. Since he was already there, I asked him to look at a bathroom sink where the stopper wouldn't release, and he replaced it. Unfortunately, I was charged $530 for a visit that lasted only about 30 minutes total. The bathroom sink was already taken apart, and because I was traveling the next morning, I felt I had little choice but to approve the repair. I raised concerns via phone about the charge immediately after the work was completed, but no one followed up. I have also requested a detailed, itemized invoice multiple times over the past two weeks and have received no response. While I was pleased with the technician, the excessive charge and the company's lack of transparency and follow-up were extremely disappointing.

Technicians and service was good. quality of work was good. The pricing was very very high. Called…read morefor a hot water heater leak. They came out looked at the heater and said it was bad and needed replaced. Said ok and let's replace it. He said we will send a rep out to look at it and charged me$139.00. Few hours later a sales rep came out and said it will cost $5,000.00 to replace it. "WHAT $5000 for a water heater! This was at my mother's house and I her son lives a 1000miles away. So we had no choice but to pay that outrageous price. they did end up knocking 10% off which brought it down to $4485.00. Still was very very high for the service. Even if the hot water heater cost $1500-$1800 you're telling me parts and labor cost $2500-$3000. UNREAL!!!!!

Time again for a service call, A/C just not cooling and running too much. After a good cleaning…read morefrom Yunis Ashkar, things are much better, not running all the time, and keeping the place cool. I upgraded my service plan at his recommendation due my plan only covering furnace cleanings, now I'll get an annual a/c cleaning which will help keep it running efficiently and prevent me from paying big bucks to RGE! LOL Thanks Yunis and Isaac.

Late review from July 10th, requested help from them like I always do, call handled timely and…read moreservice call booked. Nick W came out on time, fixed my commode, and was on his way. Price for leaky toilet was $325.00 so a little pricey but I saved with my service plan. Thanks for always helping me out, much appreciated.

Taylor was an excellent communicator and James did an…read moreexcellent job on a complicated job. He is extremely knowledgeable and explained everything, answering all of my questions, I highly recommend Pride Plumbing!

Amazing response to our A\C problem a few weeks ago. Came out a few hours after we called and told…read morethem our Air conditioning was not working-given that it was almost i0 degrees outside, we needed a quick fix. After looking at our furnace and A/C, he told us both units were 18 yrs old -we've been in the house for 6 yrs, so fixing it was not cost effective and our unit was 80% efficiency. After we agreed on the appropriate size and high efficiency-we scheduled for next day install. They also said that a technician will be coming by later that day to install a portable A/C , at no cost to cool our bedroom for the evening as well as the next day during the install, which was an 8 hour job. Excellent service, professional from start to finish and followed up with us as promised. What also was a pleasant surprise is that they at no time try to sell us stuff we did not need. When finished, they walked me thru everything that was done, answered any questions I had and included a 1 year free check up/cleaning. Could not be more pleased. Love supporting our local businesses as well.

The former owner was great 2019 installed new unit after hours! …read more Can't count on them if you have emergency. Calling number on unit went unanswered until morning. Then new owner said he must have phone issues. However the answering service said they don't have emergency service. .Used them three years for annual check up. Told new owner under impression up selling. Most owners want feed back. Not this guy Sad to see quality small town company go down hill so quickly What a difference the owner makes!

0n thanksgiving day our heat quit we had a heat pump bought from D'Angelo's Plumbing & Heating…read moreRochester NY. We paid a 1000.00 dollars for a warranty and thousands to put unit in. We paid 214.00 to have them come out to fix the problem .We also paid 100.00 to have them come out prior and explain the operation of the unit (which should have been explained when it was installed) We have had no proper heat for 17 days. They do not call or work on weekends. We have had 9 degree nights and under 20 during the day. They showed up with no parts that might be the problem (a fuse) took 7 days to get part just to find out there is another problem. Have not heard from them for 2 days (don't work or show up on weekends). They sold us an out of date unit that they can't get parts for . Talked to Dan he does not care to make us happy and hung up on me. We are using space heaters and the oven in the morning to get up to 68 degrees because I do not trust space heaters or stove unattended while we sleep. We got 2 emails from our power company saying we have use more power 14 days into this month than we did all of last month and Dan does not feel like he should reimburse us the 214.00 we spent to get them to fix the problem.

My daughter needed a new toilet installed. The kid they sent was so cocky. He said we needed a new…read morewater line put in and was sitting in his truck coming up with an outrageous estimate. I said we need the toilet. Finally he had to go pick one up. He charged me $700 for a basic toilet. Then he put a sign in the yard without our permission. Not a happy customer. Never again!!!

I have used Northeast Mechanical for multiple heating and cooling installs and repairs at multiple…read moreaddresses. The owner,Will, is very friendly and easy to work with. He will go out of his way to save you money even when it inconveniences his work schedule. He will shoot you straight and give you no BS advice and recommendations based on his years of experience. I would and have recommend Will and Northeast Mechanical to anyone needing HVAC install or service. Will is way better than any of the big companies who's techs are trained to run up prices with big ticket repairs . Trust Will!

I had a very positive experience with Will from Northeast Mechanical. He gave me a very reasonable…read morequote to install a new water tank and was able to do it the next day to make sure my tenants were taken care of promptly. He showed up on time and was very professional and communicative throughout the whole process. He also gave me good advice as to other things I may want to consider doing in the near future in my property. I was very pleased with all his work, expertise and customer service attention so I will use his services again for any HVAC or plumbing issues that may need to deal with.

I cannot recommend AP Plumbing high enough. These guys are the real deal! Fast service. Great price…read moreand everyone in the Company was knowledgeable and polite. I needed a new water line to the house and in 1 day, these folks did it. Cleaned up. My experience with AP Plumbing was refreshing and enjoyable. Thank you AP Plumbing, David Stanton, Auburn, New York.

Totally Rip Off. Charged is originally 800 For a simple…read moreclogged drain. We finally got them down to 500 and then they charged us 100 for a service fee. I understand they are skilled trades and I don't expect it to be cheap, however 800 for anClogged drain is ridiculous-the technician was nice- it's not his fault- the whole intake was AI, or a chat bot- so there and no way to get a quote-or even explain the potential issue to have a estimate. It was not an emergency call or any difficult plumbing. I was reffered by another client Of theirs who had the same issue last year and was charged 150.00 which I why I called AP in the first place.

today i googled, " best heating repair companies in rochester, ny ", & immediately found the 10…read morebest---royal serve was #1 rated at a solid five stars ( my former companies only got middling 3 & 3.5 stars )...so i figured i'll try & get vadim perju, but if he is indeed five stars, he won't be available for weeks...but he answered right away, & i told him my thermo-coupler blew out ( no heat for my boiler(!)---he said, " send me pics of the model number, & i can be there this afternoon " ---wowwie---super nice man, very professional & knowledgeable & years of experience...performed a boiler tune-up quickly & flawlessly, and did the most thorough job i've ever witnessed ( all the big heating companies always do a half-a55ed job(!) very friendly & open to questions, & showed me every step ( which many repair men hate, when you hover over them, & simply don't leave them alone )...i am glad i'm an old man & done searching for a heating & cooling company---you can't do any better than this one man---amazingly, who gets five stars, nowadays, for anything ??? he deserves it, 110% !!!

From the owner: - Owner-operated – You deal directly with the expert, not a middleman…read more - Licensed & insured – Peace of mind with every job. - Expert installation – High-efficiency furnaces, A/Cs, mini splits, and heat pumps. - Properly sized systems – Built for real comfort, not guesswork. - Clear communication – We explain everything, no surprises. - Fair, honest pricing – No upselling, no gimmicks. - Clean Heat rebate support – We help you qualify and save up to $6,000. - Limited-time offers – Like free water filtration with full installs. - Serving Rochester & Monroe County – Local and proud. Royal Serve — Comfort for your castle.

Everyone was just great, from Rick and Tracey who took my initial call, to Don who helped me decide…read moreon what I wanted/needed, to David, Luke, and Josh who did the installation. Everyone was courteous, professional, and kind. I'm pretty sure David and Luke left my basement cleaner than how they found it! I would highly recommend AireServ for any HVAC needs. They are topnotch.

Furnace check up. Caleb was very polite and professional. The service was great and timelyread more