I always get great service from Sullivan Heating. They installed a new furnace and air conditioner…read morefor us five years ago and it's been a real pleasure working with them ever since. We had a couple small problems with the furnace over five years which is to be expected with our harsh climate. All I have to do is let them know and they fix it fast. I truly enjoy everyone from the office people to the technicians and I am so glad I went with Sullivan. Fast friendly service and they're there when I need them. I highly recommend them for your heating and air conditioning work.

I have been using Sullivan for many years and have always been treated like my business mattered…read more The professionalism from all the workers makes this a great business to use for all my heat and air-conditioning needs. Jerry jr. should be proud of the business that he has developed from the time he was a young kid.

Was able to come to repair our ac within 24 hrs. Arrived at the designated time, diagnosed and…read moreremedied the problem. A bit pricey, with a $99 diagnostic fee in addition to the fee for the actual repair, but for us worth it to get the AC repaired on a hot and humid July day.

They came before the snowstorm and got the work done quickly. The workers were very polite and…read morerespectful, showed us the before and after pictures. Our allergies have improved and our new to us house smells so much fresher!

I called on a Sunday not expecting any service until Monday…read more I surprisingly got a call back and immediate service. The diagnosis was made quickly and problem fixed. Could have charged a minimum overtime fee, but was extremely fair. How can you ask for better service??

Awesome job we are so Happy with our new furnace they did a…read moregreat job very efficient. Explain the process very well very reliable highly highly recommend this company.

Another company charged us almost 3000.00 to fix our central air. When they couldn't, they skipped…read moreout on us. I called Isaac HVAC and spoke with a rep in Rochester who was very empathetic to our situation. We are seniors with heart conditions and the temp was reaching 98°. We were put on the list for a very short wait time. Jordan came to our rescue. He was polite, on time and very attentive to what we were telling him regarding the air and the problems fixing it. He was done within an hour or so. The price was VERY fair. I am just amazed at the level of honesty, professionalism, courtesy and knowledge that stands behind this company. Isaac HVAC is the best. Hands down. Thank you all so very much.

Nothing sweeter than a repeater!!…read more Great Job to Jordan and the team at Isaac for not only getting the job done right , but also demonstrating urgency in moving my appointment up a day, providing me with a clear explanation of my issue, and being super friendly and polite. Jordan thoroughly inspected my unit and troubleshooted the potential causes for the "weird noise". Once he identified the issue, he quickly checked to see if the needed part was available. He then ventured out in the foot of snow we had,picked up the part and came back and did the install. Great job!! So, again Isaac came through when needed and I appreciate the attention to detail and professionalism demonstrated by Jordan and his support team.

I had been having issues with my range door closing and it was such a challenge trying to find…read moresomeone to help. I put in a quote request through Yelp and Buffalo Appliance Heating & Cooling was the first to respond and came out the same day! Mike (the owner) was extremely kind and helpful for something that ended up being such a small job. I was just too afraid of risking something getting broken and would end up being a way bigger job. His price was extremely reasonable and he had mentioned if I have anymore issues he would come back free of charge. I would definitely use this company if I should experience any issues in the future.

Unreliable and and rude. I gave him 2 older working washer dryer units to take and asked that he…read morereplace them with my 2 other younger units. he took the 2 older units. He stripped the water intake connection had I to replace the water connect on the washer and left me with a dismantled washer as he didnt know how the replace the connect. He then would not return to fix what he broke. I had to buy a new washer. Lost @ $1000 with John taking the 2 units and braking the washer which I then had to buy a new one.

William did a nice job, when I called him he came right away, he gave me a fair price for…read moreremodeling my kitchen and for changing electric stove to gas stove. He came back to turn on the hot water tank in my house after hours, he gives great service

From the owner: Medina HVAC-R and Remodeling Services: Your Trusted Partners for Home Comfort and Transformations…read more With a focus on integrity and quality, we deliver top-notch HVAC, plumbing, and general contracting services to enhance your home's functionality and aesthetics. Count on us to bring your vision to life while ensuring the utmost in honesty and excellence.

I thought it might be good to get my furnace checked before the winter. I haven't done that in a…read morefew years. $125 for the service. An extra $30 for a replacement humidifier filter. The technician gave me paperwork that I can submit to the gas company for a rebate. He covered his shoes when walking through my house. Polite. Knowledgeable and communicated well. I would hire this local business if I need heating and AC work in the future.

We have used Campione on numerous occasions over the past few years. These folks are outstanding…read more Family owned and operated, reliable, honest, fair pricing, and on time. As a retired U.S. Air Force Officer, we have lived all around the country and have used HVAC folks from many different states...Campione easily comes out at number one! Keep up the great work...I would highly recommend! Jerry & Lee K.

I went to apply here as an African American man and felt very uncomfortable during my interview and…read morefelt as if I had no chance of being hired due to the posted pictures of almost all white people on there page.

I would not recommend this company ever again. Had issues with our A/C units from day one. First it…read morewas thermostats not being hooked up properly - compressor in attic was never changed/swapped out when new units were put in. Water coming down the walls. It's been 8 years and still have problems that they will not address stating it's not under warranty. Now we have "contamination" in the A/C unit. Had Roy's plumbing come in and cost me $1600.00 to fix the mess from Emerald. Very poor customer service, Managers don't address the complaints to getting back to their customers. Horrible!!

Update: After seeing my review, Alexis (Customer Service Manager) called me the following day to…read moreapologize and get more info about my experience. She agreed that this repair should have been done that same day, at no cost. She took full responsibility for the lack of action with this issue, and issued a full reimbursement for what I paid to have another company service my furnace. She was very polite and made sure I was completely satisfied with the resolution. True to her word, a received a check less than a week later covering the full cost of repair. I'd give Alexis a 5* rating for her response, but because this never should have happened in the first place I will leave it at 3*s.

Z&R used to be a solid company but over time they implemented the "cash grab mentality" and turned…read morewhat used to be a reliable family-owned organization into a mini-hedge fund with a "make money at any cost" focus. Now it's all pricey TV and social media adverts and you know who's paying for that - the customer via even more expensive Z&R services and unscrupulous upselling techniques. Their communications with customers are abysmal as evidenced by their lame notifications about upcoming service that do not mention date, location or type of service. Their "PPP" plan means "Pitifully Poor Performance". If you are a member of this semi-scam, you do NOT get priority service. You get a small discount on an already overpriced service visit. I had an HVAC device that required a tune up and the Z&R quoted me a "discounted" "PPP" price that was $150 more than a well-regarded competitor. Then the "upsell" starts. If you have the PPP plan, that's the Z&R "in" to let the assigned "repair" tech who is really a poorly trained and unscrupulous sales rep in a service uniform explain all the horrible but non-existent problems you have that require immediate attention. This is a particularly large issue for female customers who Z&R likes to upsell figuring they don't know much about HVAC. Z&R do not discriminate, and are happy to exploit both female and male customers. That happened to my brother. His wife was home for the simple annual "PPP" furnace and AC service and the "tech" said there were 4 expensive HVAC issues they required almost $1,000 to "repair". On further inspection by my auto repair shop owner brother with 40 years' experience in his field, he quickly determined all the "repairs" were all figments of Z&R's imagination. My brother fired Z&R based on this event, but it was the culmination of malfeasance by Z&R over time that made my brothers decision simple. I fired Z&R months ago just after my brother did the same because I trust my brother's opinion over a company that has proven time and again that they cannot be trusted. Don't believe all the 4.9/5 ratings. The Yelp ratings seen here are FAR more accurate and Z&R can't manipulate these opinions. A quick Google search reveals that Z&R "scrubs" their website reviews based customer ratings, dumps the low-end ones and hypes the good reviews. Z&R is a house of mirrors; management doesn't care, the service managers come and go and the owners are invisible to even the most egregious tech, scheduling and customer abuse issues. Stay away from Z&R. PS - Too late for "do overs" by the owner of Z&R. This is my final response on this topic. I've made my issues clear to Z&R over the years and their responses have been zero. Empty promises of all manner of "fixes" that never occurred and not one word from this owner EVER until this review. Now that a real-world review on a site Z&R can't manipulate appears from a long-suffering customer hits the airwaves and the owner magically appears to cure the situation. You're fired forever. Don't blame me for this review. You are the genesis for these comments. It was YOUR companies constant lack of responses to my well documented service/scheduling/communication issues over more than a decade have incinerated this relationship. You have no one to blame but YOU.