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    Robinson Aviation

    4.3 (4 reviews)

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    Tweed-New Haven Airport - HVN - Tweed-New Haven Airport (HVN)

    Tweed-New Haven Airport - HVN

    2.9(119 reviews)
    0.2 mi

    A lot going on at this small airport. This was my first time at Tweed and you can see all of it…read morefrom the residential streets near by. Pulling into departures is easy, you can hop right out and be in the security lines which move at a decent pace. I also flew Avelo for the first time and I'm not a fan. We had about an hour delay with no communication except a sudden gate change. I'm not sure if people forget that humans are animals, I don't because they ALWAYS show it. The gate change resulted in people running which is crazy because you can see all the gates from one damn viewpoint. The gate change resulted in chaos boarding and having to stand outside in the wind and rain despite priority boarding. The flight attendant were great and accommodating! I brought my seatbelt extender just in case and unfortunately Avelo uses a different kind. They were able to accommodate me quickly. The airport is convenient I think but I'd imagine can be stressful if you're moving on a tight schedule.

    The last time I flew from here, I was in disbelief at how rude the man checking ID's & boarding…read morepasses was. I didn't leave a review or complain as much as I wanted to, as I decided to give him the benefit of the doubt and maybe he was having an especially rough day. I am here to fly again several months later, and it's the same man. Not only does he refuse to speak to you, he expects everyone to know exactly what to do and in what order and is annoyed if you don't do it fast enough. I always make a point to say hello, and please and thank you and he has never acknowledged me or spoken a word to me at all. I understand it's a repetitive job, and people are probably super annoying all day. But the bare minimum of speaking one single word would make all the difference. Overall, this airport is very tiny and crowded and uncomfortable while waiting at your gate. I'm not a fan.

    Photos
    Tweed-New Haven Airport - HVN - Tweed-New Haven Airport (HVN)

    Tweed-New Haven Airport (HVN)

    Tweed-New Haven Airport - HVN - Gcafe

    Gcafe

    Tweed-New Haven Airport - HVN - Boarding

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    Boarding

    Breeze Airways

    Breeze Airways

    1.0(5 reviews)
    0.4 mi

    I wish I would've looked up the reviews before booking. This is my first time flying Breeze from…read moreNew Haven to Orlando. I bought the ticket because of it's affordable price. However, like the old adage goes "what's cheap is expensive". My flight was supposed to leave at 12:20pm. The flight got delayed progressively all the way to 8:20pm. I'm waiting patiently as this trip is for a graduation but it's ridiculous. They only gave a $20 food voucher but there is only a cafe here. No real hot meals. Additionally, there were no Breeze employees. They finally came to give us in person information at around 5:30pm. Over 5 hours past our original departure time. The supervisors claimed they were not aware no one came to speak us. There is no customer service line just an automated text number. I'll update more in the future to see if I make this trip or not. Still waiting to see. 0/10 do not recommend this airline.

    NO BREEZE! Flight MX700 yesterday from New Haven driven off runway into the mud by a female pilot…read more Flight status showed plane enroute for about 45 minutes after scheduled departure eventhough the plane's wheels were in the mud. At 6:24 PM the passengers were told to de-board. Scheduled departure was 4:40 PM. Communication was nil. Breeze employees were silent. Here are a few photos of the debacle. How does that happen? Trip blown up! Rental agency closed at 1 AM. So would have to sit at JAX until morning if fortunate enough to make it there? Weather was clear! I can think of no reason for this other than incompetence!!

    Photos
    Breeze Airways - Plane off runaway, wheels in mud

    Plane off runaway, wheels in mud

    Breeze Airways - Actual flight status

    Actual flight status

    Breeze Airways - Plane off runway, wheels in mud

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    Plane off runway, wheels in mud

    Adler Travel

    Adler Travel

    4.0(3 reviews)
    7.0 mi

    I asked one of the agents at Adler Travel to help me book a trip to Madrid and Paris so that my…read moredaughter, an art student, could see the great museums. The agent did competently book flights and hotels, and I'm choosing to see that as a "glass half-full". But she needed a couple of reminders and she took a couple weeks longer than she said she would. And really, in a world where we all have TripAdvisor, I'm not sure that saved me more than 4 or 5 hours versus doing it on my own. Where I really could have used help, there was none. I was very clear about the purpose of the trip and the museums we intended to visit. Those museums are currently deluged with tourists and all now require booking time slots weeks in advance. If we had shown up without pre-booked tickets, we would have been turned away, negating the entire purpose of the trip and wasting thousands of dollars. This kind of information - learned from personal trips to the destination or previous bookings - is the real added value a travel agent should provide. Our agent provided none. Luckily for us, I learned about the need for pre-booking from Rick Steves' books before it was too late to get in. It was too late to get the time-slots we wanted, however. Some of the slots were decidedly inconvenient. A few weeks' earlier start would have been extremely helpful - a heads-up from the agent would have made a huge difference. Our agent was simply MIA after the initial bookings. She did finally respond to an email requesting help booking flights from Madrid to Paris - after I'd already booked them myself - with apologies about missing my email in her very full inbox. I had to do all of the research and booking for the museums myself, something that took many hours. Every agency has multiple agents with different levels of experience and enthusiasm for the job. Adler has a good enough local reputation that I'm sure some of the other agents are more helpful. But my experience with my agent was not great. I credit Rick Steves for a successful trip, not my agent. If I hadn't checked those books, it would have been a complete fiasco.

    My husband and I were referred to John at Adler Travel by a friend when planning our honeymoon…read more Neither of us have traveled very much, and honestly the thought of sorting through thousands of different options, and then planning flights in the midst of wedding planning did not seem apealing. Luckily, John made everything beyond easy! We went in for a meeting with a few key ideas: all inclusive, on the beach, adults only. After a few more questions John quickly came up with several options. He made the process even easier by reserving everything for us, and telling us what to expect at each step of our travels. We had the BEST TIME in Mexico at El Dorado Maroma! Completely stress free vacation, exactly like we wanted :) We can not wait to go back and plan our next vacation through Adler Travel!

    Photos
    Adler Travel
    Adler Travel - John Weinstein, President of Adler Travel, in the guy in the back....climbing the mud volcano in Colombia

    John Weinstein, President of Adler Travel, in the guy in the back....climbing the mud volcano in Colombia

    Adler Travel - Dan Donahue "Bookem Dano!"

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    Dan Donahue "Bookem Dano!"

    Robinson Aviation - airlines - Updated May 2026

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