I travel from the airport in Hartford into New Haven, CT every week. The owner is my primary…read moredriver. She is consistently reliable and pleasant company who really cares about her passengers. I appreciate her clear and professional communication even with last minute changes to my flight itinerary and appointments. The car is a clean and comfortable ride. More importantly, I feel safe on the road because of her skillful and attentive driving, especially when traffic gets hectic with erratic drivers. Looking forward to my next cab ride with Lucy's Taxi this upcoming week. Highly recommend!!

Gus was the perfect driver. He took me from Hamden to Statford and back again on New Year's Eve…read more Not only is he a safe and courteous driver, he is also a great conversationalist. I highly recommend this company and Gus!

Called A&S because I have used them before at Tweed and needed a similar ride again from Tweed, 4…read moremiles to our home. When I called I told them the flight which was coming out of West Palm Beach. They said no problem; just call when you arrive. I said the plane is delayed and going to be late; again no problem just call when you land. So when we landed I called and called and called. Five times. No answer and no taxi ride as planned. I'll use a different ride service in the future.

One of the best taxi services i called , he was fast ,friendly and the price was better the the…read moreother cab services . I'll b calling him again thanks for the great service

I have used Metro Taxi many times from New Haven to the suburbs to the shoreline…read more They have ferried me to and from work, the airport, the train station and even the hospital. They helped me after missed connections and got me home after I literally took a boat, a plane, a bus and a train. The drivers were always professional and courteous, if I was silent they left me be, if I wanted to talk they obliged me The one and only time I had a problem was when they didn't show because I was in the shower and missed the courtesy call, my fault for not paying attention. When my car was a no start they were here in minutes to get me to work and later tonight they will bring me home after I leave it for service. If not for them I'd be looking at a long, very cold walk.

Awful company. Called to file a complaint on a driver who was driving recklessly. As I'm recounting…read moremy experience, the "supervisor" laughs after I asked why she needed my name. Extremely disrespectful and unprofessional from top to bottom. Highly advise on using a different car service.

Very satisfied! Call-ahead for early morning ride to Tweed airport worked great. Driver arrived a…read morefew min early, was friendly. This will be my go-to taxi in New Haven.

Esta gente falta de profesionalidad, llame me dijo que llegaba en diez minutos, 25 minutos…read moredespués lo llame y dice lo mismo nunca llego no es recomendable. Mejor use uber.

Uber is the greatest way to travel in NYC!…read more Install the App everyone! I was in NYC this weekend. It was raining. No cabs so I called Uber. WOW! In a sec they told me how many cars in my area, the closest one, how many minutes away. Photo, Name, license plate, color & model of car! I used it three times. No money exchanged hands, everything is done with your account. As long as you have your phone your all set to go!!!! Uber drivers take you anywhere ( nothing is too far & return you later) including NJ, PA... No cab driver moaning about how many fares he'll lose. I am a New Yorker at heart. I know my way around the city very well. Unfortunately there is always construction going on, but I know where I'm going.

The first booking I ever made with Uber, went well. I reserved an Uber several days in advance of a…read moreride to the airport - which is 27/miles from my home (a 31/min ride). The cost was reasonable $36.79 for a 4:30AM pickup on a Thursday. I tipped my driver 25%. My second Uber booking was ultimately a FAILURE. This was my return trip from the airport to my home, two days later on Saturday evening. Landing at 9:30/PM, retrieving baggage and contacting Uber at 10:00/PM. The least expensive Uber was $136.00 and the prices went up according to vehicle. That is "quadruple" what I paid two days earlier. This fee is/was, nothing but a scam and a ripoff. Totally taking advantage of weary travelers who want to get home. I would not pay the fee. I did not book an Uber. I took a taxi for $77.00 which is also expensive - but I had little choice, I paid. I will find other alternatives in the future, like hiring a neighbor.

Given that I travel a lot, I haven't bothered to buy a car in new haven. Also because these guys…read morehave saved my butt on several occasions! Tim is my favorite driver. He was the first person I met when I was moving - he picked me up from Union Station and drove me to work. In the 15 minutes it took for us to get there, he'd given me the lowdown on the city, and his own number in case I couldn't get through the main line. Fabulous! During the snowmageddon that was CT this winter, they would show up right on time. When they couldn't, they would tell me, and not keep me hanging - which I really appreciate - other taxi companies have done that, grr! In decent weather they show up in 10min flat. (caveat: I live in downtown new haven). In the snow/ rain, up to 20minutes. I've never missed a meeting or a train in 8 months of using them a few times a week. If they're late, or if we're stuck in traffic too long, I've known the drivers to stop the meter. Who does that?! The only reason I'm taking one star off is because the main line takes a while to get through. Try to score a driver's personal number, that makes life easier...

I was waiting a 7 min drive from downtown new haven. Dispatcher said 15 mins. I call after 25, am…read moretold driver is almost there. After 35 mins there is still no car. I call again, "he's almost there." Thank god one of the residents here offered to drive me otherwise I would still be waiting an hour after the request. Avoid.

If I could give them more than 5 stars I would. Haz was a wonderful driver this weekend, and he…read moredrove my elderly parents in two separate 90 minute sessions. The car was classy and very comfortable, and Haz did everything to make them feel relaxed and at ease. His driving was focused and safe, he arrived early and knew where he was going and he packed all the bags into the car himself for us. He was also very personable and easy to talk to. I couldn't have hoped for a better experience. Will use again and refer without hesitation.

Amazing company. We set up a ride to the airport from…read moreNorthampton to Bradley airport. First off, you can reach a person with ease. Then, they come right in time. They are kind, courteous, and load your bags. The car is beautiful. I feel that they treated us like queens!!! I really highly recommend (cheaper than Uber of Lyft from Northampton)

We arrived in New Haven 9:30 in the morning at Tweed airport…read more There is where we had the pleasure of meeting Silva. There was no Uber available and no hotel shuttle. There Silva was asking if we needed a ride. I sized her up quickly in my mind and ask a few questions and off we went to Hotel Marcel. Car was nice and clean. Her driving was safe and we felt comfortable. She gave us a card and I texted to set up appointment for pickup to go back to the airport. She confirmed my appointment and texted when on the way. Payment was no problem. I highly recommend Silva's service.

From the owner: Silva's Speedy Ride LLC provide personal transportation call for or texte me booking for Ride safe…read more and puntual Silva's Speedy Ride Private Driver te ofrece un buen servicio de puntualidad y seguridad en New Haven, CT; saca tu cita y llegarás a tiempo al aeropuerto y a tus citas. Silva's Speedy Ride Private Driver offers you a good punctuality and security service in New Haven, CT; get your appointment out and you will arrive on time at the airport and your appointments.

Never came and didnt answer my calls or voicemails. I missed my train.read more

We called and asked them to pick us up at a local middle eastern restaurant. They said they'd be…read morethere in about 7 minutes and they really were! The man was friendly and we got there on time.