The care our pets received while we were traveling was unmatched! The pet sitter was on it the…read moreentire time and that let us relax while traveling. One of our cats is a special needs, older cat with a heart condition and it so reassuring to have Elizabeth there with him and the other two cats. We appreciated the attention to details, extensive experience, proactive and problem solving recommendations, and communication style she provided. We also appreciated having the owner of a local business work with us rather than someone sending an inexperienced and seemingly disinterested employee instead. We will be using Elizabeth in the future and highly recommend this pet service!

Elizabeth has been our dog sitter for a few years now. She is extremely reliable and conscientious…read moreand goes above and beyond expectations. During hot weather, she put a cooling vest on our dog and showed us what size to get for him if we wished. She sends us photos of his smiling face when she greets him. She has been a great asset for our family and especially our dog.

I would give our experience a zero (0) if I could. I don't submit reviews but for this one I felt I…read morehad to. I had asked for a visit to my home to interview for a pet sitting job. Someone - not Ashley - contacted me and showed up to the interview. Couldn't tell me how much the service cost or provide references. Another candidate was chosen, as they had a lot more experience and solid references. Yet I continue to receive emails with schedules and contract information and now an invoice. I've asked for this to stop and it hasn't, it just continues. Very irritating. I cannot recommend this business.

Sarah and Jasper took excellent care of my kitties! Love, love, love the daily updates and photos…read more I feel that they always step up and if there's a problem, they will cover it.

We've used Kelsey regularly since we moved to Davis in 2010 (when it was Pet Pals): that's coming…read moreup on 15 years of total satisfaction. From routine care, to giving meds plus the extra odd unexpected thing, Kelsey and her staff are 100% reliable. With her looking after our cats and house, we have total peace of mind when we travel, and it simply doesn't get any better than that.

I have been depending on Kelsey's Companion Care for years, and I can't believe it took me this…read morelong to write a review! I have had 100% excellent experiences with Kelsey and her team taking care of Our previous cat and our current cat when my spouse and I are out of town: great communication, excellent care provided for pets, and very reasonable pricing for the services provided. My previous cat had some health issues later in her life, and Kelsey and her team did great with giving her medication and special food, and they all clearly love animals. Our current cat is incredibly shy with strangers and often hides, but she loves everyone who visits from Kelsey's, and getting pictures of her getting attention and love while we're gone makes being away easier! I truly cannot recommend Kelsey's enough!

I absolutely ADORE Dogtopia Davis (and more importantly, so does my dog)! All of the staff are…read moresuper friendly and kind with both pups and people. It's always stressful leaving your dog somewhere and worrying about if they're being treated well, and it's such a relief knowing she's getting the absolute best care possible. :) I love the little handwritten "report cards" I'll sometimes get and I love seeing that there are regular activities planned for the pups to do. I can't emphasize enough how helpful Dogtopia has been in our lives!!!

I was recommended Dogtopia due to location, friendly staff, and webcam access…read more Pros: Friendly staff at the front. Automatic payment and easy app to navigate. Smooth drop off/pick-up if it's not during the rush. Signage on the lobby door for only one dog/family in the lobby at one time, which is very helpful for reactive dogs. lots of parking spots. Cons: Costs are high. They used to allow us to roll over any days not used for the week/month for free but that changed abruptly with little verbal notice. staff/coaches working in the playrooms not so great. Multiple times I have seen on the webcam, staff ignoring certain dogs, carelessly spraying cleaning chemicals on dogs while cleaning, and not cleaning after dogs. I've had multiple instances in which another parent was given my dog or I was given the wrong dog at pick up. Recently I noticed the webcam feed would go up later and turn off earlier. I used to be able to watch as early as 7:45am and late as 6:30pm but sometimes I won't see anything until 8:30am and the feed will turn off at 6pm. Webcams all go offline from 12-2pm for dogs to rest and/or eat their lunch/meds, and staff to clean. No outdoor area for dogs to play or relieve themselves. The owner Cindy has confirmed during my meet and greet that many dogs have regressed on their potty training if they are trained to go outside. Going back to the webcam, I have on multiple occasions (minimum 10 different occasions first two months) witnessed my dog being humped on by other dogs but staff do nothing to correct the behavior. My dog did not hump other dogs, people, or their toys until I started to send them to daycare, and I recognize this is a natural behavior, but this behavior was very noticeable after daycare. My dog also seems to actively avoid certain dogs at daycare, and it's most likely because these same dogs keep going after mine. It does not look like playing or wrestling. It's always the same doodle, rat terrier looking dog, and sometimes a beagle bothering my dog and the staff just watch then walk away. I saw a canine coach job posting for this location, and it seems that staff get very thorough training (lots of practice and supervision) but pay seems to be $16 an hour? work 4-5 hours about 3-4 times a day minimum AND have to stand around the whole time cleaning up after dogs? At least pay them more? Hire more staff? Consider ways to maintain staff retention and lower turnover? Maybe they'll look less upset and have more drive to perform better at work? My biggest issue is the lack of cleanliness and slow to action coaches working in the rooms. I am paying a high price but I don't believe dogs are getting the full attention and care they deserve. At least 5 instances within the first 2 months of starting daycare in which my dog came home with poop crusted on his rear, pee on his legs or back, and random chalk smudges on his legs. I was notified only once about this at pick up, and that was because the staff had supposedly washed off my dog so he was very wet at pick up. However, upon brief inspection, there was still full remnants of poop and pee on my dog. If you were going to wash off the dog, at least do a better job? Inside is well updated, so I know there is a nice grooming area with bath to clean off my dog. But also, why wasn't I notified more consistently? Furthermore, staff in the back are not quick to clean up after dogs when they poop/peeps. I do recognize there is only 1-2 staff members working with at least 5-7 dogs and up to maybe 18 dogs in one play room, so it's absolute chaos, but it's frustrating seeing poop picked up 5-10 minutes after, pee barely mopped up with the same mop, over and over again. I have watched this multiple times on the feed and it's very disturbing, especially when I think about other dogs stepping/running all over it and coming home. I wash my dog's paws and wipe him down after every daycare day, and it's tiring after a long day of work, but it's definitely needed (especially with how the dogs smell after spending time with other dogs in a small and enclosed space). Anyways, this place isn't terrible if you're not very particular about cleanliness and attentiveness to dog care. I think this is the only daycare in town? There is another one called pawsome care or something (still same prices but no webcam I think) but no reviews so Dogtopia it is. Also location is somewhat convenient. And my dog already knows this place so it'll probably be hard for him to readjust somewhere new. And if you're looking for grooming, I recommend Sydnee's. Prices are considerably cheaper than Dogtopia, Petco, and Petsmart. I was recommended Sydnee's too, and went at least twice. I'm no dog professional or business owner, and I'm new to doggy daycare so I hesitated for months on posting this review. But somethings had to be sad so hopefully this helps someone.

I am very selective about my two dogs' care, and Dusty is a helicopter dog parent's dream come…read moretrue. After years of shuttling our dogs to our parents every time we want to travel, my husband and I finally decided that it's time to find a local dog and house sitter. I reached out to Dusty through Yelp and received a very prompt response for availability and to set up a meet and greet. She also provided thorough background checks, proof of insurance, and references (who gave excellent reviews). Her care and thoroughness is very evident. We connected right away during the meet and greet, and my husband and I both felt like we could trust her with our dogs and our home. I provided an extensive list of notes, and she followed them to a T. During our weekend trip, Dusty checked in frequently with updates and photos. I never had to wonder if the dogs were doing okay. Not only did Dusty really care about our dogs' well-being, she also cares about our peace of mind and puts in a lot of effort to relieve our anxieties. I was especially anxious about one of our dog's leash reactivity, and Dusty did a fantastic job managing her surroundings during walks and making sure that they were both safe. Upon our return, the house was in great shape. My only "complaint" is that the dogs didn't seem to miss us at all since they were so busy having fun with Dusty! I got to know Dusty more, and she's an honest, lovely, and creative soul. We plan on being her clients for many years to come.

Very happy with Dusty and her business partner Michelle. Both are prompt, professional, intuitive…read moreto your animals needs, trustworthy. And women! owned and operated Highly recommend

I am a very honest reviewer and honestly honestly, I'm a very difficult reviewer…read more I have done so many reviews of various places, and I've usually been disappointed with a service in this country and the level of food for example . Let me do a review of this place now and I hope you listen as I am not sponsored in any way shape or form for this review . I need difficult time finding other places to watch my dog. Too many of the dog kennels had people running it. They were running, ragged, unprofessional, and unwilling to work with me. Then I came upon this place . I visited the place looked at the reviews, and actually had a chance to talk to a customer that had used them in the past.. The customer had glowing reviews of this place . I was still kind of hesitant, but we decided to board our precious dog at this place. She is my service dog as well, but I could not take her with me on this long journey that I went on. I had changes and requests beyond normal. I thought they would become angry in response and it was my fault. I was pleasantly surprised with how quick and direct the communication was. They were soooo accommodating and it eased my mind. They helped and were so kind in how they responded. Our dog also eats a raw diet, which is about twice the amount of food as normal due to digestion because it's raw she needs to eat more. We do this diet, not just because of health reasons, but because it keeps her teeth perfectly white and clean. they were able to accommodate her special diet. I think they were not used to doing before because most people feed their dog kibble. Even when we picked her up, everybody was so nice to us and how they spoke with us and treated her very kindly as well as us. We will definitely be using them again. I can't say that about the other places we've used in the past of all. All those other places actually treated us like they didn't need us. They were unwilling to accommodate in any way shape or form, and we're demanding. Please consider using this place above the others and yes, we even visited the place down the street and we're unwilling to deal with that place with how they treated us. This place is not very expensive, but even if they raise their prices some we would still use them. Thank you!

Just had an appointment with Toni earlier today to get my two kitties groomed. Got them back in…read moreperfect condition and they smell fresh as a daisy! Will definitely be coming back.

I had scheduled with Kathy to board my guinea pigs a month in advance and was instructed to contact…read moreher the day before boarding to schedule a drop-off time. I texted and called her during the day to work out a schedule for the next day, but I never heard back. I had to make last minute arrangements elsewhere which was very stressful. I found this behavior disrespectful, and I will not attempt to use her services again.

We left our dog with Kathy during a week-long vacation, and when we picked him up, he had a severe…read morelimp in one leg, and a still-bleeding bite mark in another leg. We weren't offered any plausible explanation for either injury, and Kathy didn't even seem to know about the bite until we called to complain. Needless to say, we will never use this service again, and you probably shouldn't, either.

We've had Rent A Friend care for our animals for years and I can leave them with peace of mind that…read morethey will be well taken care of. When I come home, the animals are happy and relaxed. Rent A Friend always leaves a note updating us on what happened while we were away even on short trips. Wonderful to vacation without worry that the animals are not happy.

Dina was really there for me and my animals when I needed to go out of town. She took great care…read moreof my entire brood. I am very grateful and will come back whenever needed.

I boarded my dog for 8 days here and she ended up contracting leptospirosis during her stay. She…read morewas extremely ill and the vet told us that it would be best to euthanize her because there was little chance she would survive the night. Our dog also had fecal scalding due to a large amount of feces being left on her for many days. We took her to the emergency vet and paid 11K for emergency treatment and a 7 day hospital stay that she required to survive. Honestly, I would steer clear of boarding my dog here. - S.C

I went to pet food express today at 4:57 ( I know this because I have a clock in my car) the door…read moreto the store was open I quickly got my dog food which was easy because I knew exactly what I needed I went to the cashier and nobody was there- the Cashier then ambled over and said the store was closed.... First of all it was surprising that it closed so early!!! Second by the time the cashier came over it was literally 5:00on the dot!! I am not sure why they were completely shut down that early and yet the doors were open. The cashier said I could order online but the app didn't work, I truly don't understand, most people don't close their cash registers while keeping the door unlocked. I think it's really important to treat customers well and I feel like this was just a ridiculous way to treat a customer, clearly these people want to get out of the store as fast as they can and i get it, but there needs to be a little window of flexibility - I don't think I will return !!!

Our dog eats special food and this is one of the closest places to buy it. The always have plenty…read moreof stock and staff are always friendly and helpful with trying something new for our older dog. The store is always clean and they have lots of treats for dogs. They also have an on-site wash your own dog area.