Wow! A wonderful experience! The dental assistant did my x rays and there was not the slightest…read morediscomfort which is a first for me. The new dentist up here is really informative and seems to really care about her patients. To top it off the dental hygienist was superior she cleans very well and smooths out between my crowns where was catching when I floss that the dentist I had been seeing the 3 years previous had missed even though I was going every 6 months. So happy to have found good place for all my dental needs!

March 23, 2023 I took my teenage son to the Newcastle Dental…read moreGroup in Newcastle on December 19, 2022. During this visit, the dentist informed me he had twelve cavities. Now keep in mind that this young man has never had a cavity. His last dental visit was around June 2022 at the Okaloosa County Health Department in Florida. He left with a clean bill of health. We returned to the Newcastle Dental Group on January 23, 2023, to fill one quadrant of the worst cavities highlighted by the dental assistant. Going from zero cavities to twelve cavities in roughly six months would naturally raise a red flag with any concerned parent. My wife and I spoke more about the situation and decided to have a second opinion. We chose to visit Dr. James Cox, D.D.S., in Newcastle. Dr. Cox's finding was documented as locating eight small cavities, four of which were compared to the initial x-rays taken by the Newcastle Dental Group, where he validated the four filled by the Newcastle Dental Group were cavities, and he had four additional cavities totaling eight not twelve. All the cavities are about the size of an ink pen tip. On the 22nd of March, we returned to the Newcastle Dental Group to have the remaining four fillings repaired. I informed the receptionist of Dr. Cox's findings, as he gave us a second opinion on the situation. I gave the receptionist the list of the four teeth that required repair. She gave the list to the dentist while the patient was in the chair. Minutes later, he was escorted back to the waiting room where we were told since we received a second opinion and questioned her diagnosis, "we should take him elsewhere." The hygienist told me the dentist told her she "will not go off of any other dentists' recommendations." Dr. Cox verified the same teeth she did, although he did say four of the teeth, she initially said had cavitied in fact did not have anything wrong with them. Any medical professional who maintains a reputable practice should, and without question, adhere to a higher ethical standard of conduct and welcome a second opinion from a fellow physician in the same field. This would only strengthen the patient's trust in their current physician. It has become apparent that her ethical values as a licensed medical professional are in question as she attempted physically alter teeth that did not require attention. Additionally, I personally spoke to three individuals. One current employee of the Newcastle Dental Group told me she is a "very aggressive dentist." The expression on her face and the way she said it, as she told me a lot. Clearly, she knew something was going on that was dishonest within that office. Anyone who is looking for a dentist, be very cautious of this provider.

I will never have a single bad thing to say about this place. The staff is truly filled with joy,…read moregrace and kindness. They treat you like family and even though I've become a regular, I've also seen them treat brand new patients as family as well. They truly care about their patients. And it doesn't hurt that their new building is as BEAUTIFUL as they are! They've made a move to a new location and they took the time to make the environment truly feel like home.

Went to this dentist for years- over a decade actually. Chelsea always did my cleanings and I was…read morealways pretty happy with her. One doctor had left this office and they got a new guy. Ever since then things were different. The last two times I went for a simple cleaning I was charged around $70. First time I was told it was for Xrays. Weird I had to pay out of pocket but I just accepted it. Went back earlier this year and paid MORE than the last time, it was $90 something for just a cleaning!? Then suddenly Renee informs me I'm out of network. Couldn't have told me this before? Especially considering I've been loyal to this office for 10 years?! I called to question it and they said they might've charged me for my DADS exam or something. I haven't been under his insurance in years. Renee was out of office so the girl told me they would call back and refund some of it. This was five months ago. Needless to say that refund never happened. Thanks okc smiles, I won't ever be back. Super upset I've recommended people here in the past.

Being scared to visit a dentist , the whole office staff and dentist were amazing. My procedure…read morewas made so easy by Dr Walker. I will definitely return

Professional, personable, competent. I have made this my dental home for a number of years,and can…read morehonestly say: top notch in every way! Thanks!

I had my first visit at Duffel Dental today and was so impressed! The staff was so quick to get me…read moreback and so friendly. The check in is easy and X-rays were great. Usually I hate the X-rays because they're so rough and quick but she took her time and was very gentle. Dr Duffel was great! He was super friendly and easy to talk to. I normally have severe dental anxiety but this place eased my nerves so fast. I already scheduled my next appointment and am (for the first time) actually not dreading it!

Go here!!!!!! I have lived all over the country and have…read moreseen many dentists. Like many people going to the dentist gives me a panic attack. I have never felt so calm before. The entire staff went above and beyond for me and my family. They went over all the financial part once we figured out what was needed and made sure I was ok with it before then even started. Also knowing that I can be sedated for my procedures puts me at ease. The doctors there are so friendly and have excellent bedside manner. I have made appointments for the kids now as well. For the first time in 35 years I can finally say I don't mind going to the dentist!

this is the only dentist i will use i love her an she does a amazing job on explaining everything…read moreto you an just making it so much easier to experience dental wor!! thank you so much

The coolest dentist ever! Always smiling and having a good time at work. I love all the hygienist,…read morethey're all so sweet and easy to talk to. The office is so clean and beautiful. Great dental care!

I've been going to Dr. Mask for at least 15 years, probably a little longer than that, and he has…read morelost me as a patient with his behavior this month. He's never been one to talk politics in his office, at least not in my presence, but suddenly that's all he's talking about. I'm not even going to say what "side" his opinion is on, because it shouldn't matter, just that he was spouting some pretty nasty stuff, WHILE HE WAS WORKING ON MY TEETH. He literally started in with it when he was sticking a needle in my jaw. Talk about feeling trapped! Do you *tell* the guy with the sharp metal instruments to knock it off? Do you ever feel comfortable or entirely trust him again? Nope, nope, and nope. And it wasn't just to me; I could hear him going on about it in the other exam rooms and out in the hall the entire time I was there. This really breaks my heart, because like I said, I've been going to him forever (for what it's worth, I've always been happy with the dental care I got there), and I love a lot of the women who work in his office, but I honestly don't feel like I can go back. Done.

10/10 Everyone is friendly, and helpful. They talk you…read morethrough everything that is needing to be done and make sure you understand. They are very accommodating. Angela, was very kind, helped me find the right treatment and payment plan that fit my budget. Sweetie (the tech) was nice and friendly she made sure I was comfortable in the chair, and talked me through everything as she was taking care of me.

I have been terrified of the dentist since I was a little girl due to having one slap me. So I…read moreavoided going to the dentist at all costs. I had to go to the dentist to get a couple of teeth pulled and ended up at Dental Studio on MacArthur. Dr. Kunz and staff are wonderful! They put me at ease, understood my needs and gave me a beautiful smile again. And finally, l am not afraid of going to the dentist any more!! Thanks Dr. Kunz!!

Diamond dental is a place to go with a Compassionate Dental office The crew…read moreis amazing and they care about the patients and not about Numbers.

I've had multiple appointments and everything always goes well. Every employee is beyond nice and…read morecaring and I've never felt rushed or anything. This place is really the best.