What just took place is truly alarming and shocking which occurred on Election Day for the President of the US. I usually work the poles and don't get my nails done often because I have had my nail license for over 30 years and mostly do my own nails to save money. I have owned a Nail Shop and I was a nail product distributor for mostly Vietnamese Nail products like Le Chat which was a great Vietnamese line of nail products in the 1980s and 1990s. I know a lot about the Nail business but being I'm in between moving back to LA, I thought it would be nice to get my nails done, so I had them done here on October 7, 2024 by a sweet lady. Prior to making my appointment, I picked out some pictures of nails that I liked through their pictures on yelp and they were all done by Thuy supposedly and I scheduled my appointment with her to do my nails so when I got there, Mimi came out and did my nails. Clearly that was not Thuy. Mimi did the dipping powder with Gel topcoat but for some reason, they all were peeling off within two days so I called the salon and told them what was going on with the nails. A man answered the phone told me that I could come in the next day to have them done again, free of charge, which I thought was very sweet., but I told him I wanted to have my nails done by Thuy who I originally made my appointment with on October 7th. When I showed up, he said that the original girl Mimi was going to redo them, not Thuy. Does Thuy even exist here? Lol Maybe she does but she just doesn't do the nails or maybe those pictures are not really her work. You'll never know but interestingly enough after getting my Nail license I got my degrees in Criminal Justice and teaching, so I'm in a completely different line of work now. So I left the salon and called when I got back to my place to see about having Thuy do my nails. She supposedly answered the phone and said she could do them, but I told her I really can't come back in again until I move back which could be in 1-2 months and she said oh don't worry I will take care of you and redo them for free whenever you're back, so today November 5th, 2024 I called the place to see when Thuy could redo my nails and I wanted to show her pictures of what I liked by Thuy, so I ran in because I was outside the salon and she thought I was going to do them right there on the spot and she was going to charge me to do them and I reminded her that I had just had them done 29 days ago and was back for the Redo as she promised a few weeks ago and she says oh no no no no no I remember you. I remember you. You were here and called a long long long time ago. She said it's been over 2 months I remember you and I have to charge you full price. She repeated oh I remember you and I said no I had them done 29 days ago very recent but still I understand it's not yesterday and she said NO I'm going to charge you. So I left and called her from my car to tell her I could bring in the receipt if she wanted me to and she picked up and hung up on me. This place is a real hoax and a joke and who knows if they are even keeping things legal in here and sanitary. I really feel badly for the people in the area who are going here that's all I have to say. Here is a picture of my receipt to prove that I was there 29 days ago. That's why I called her back to tell her I had the receipt at my place but she hung right up on me. Just lovely. Kind of reminds me of the customer's review below who talks about using a credit card here to pay the first time and then the next time they said they do not accept credit cards just cash. This is truly ridiculous and in my job and profession I would be fired if I did anything like this and I would be embarrassed if anything like this happened while I was younger and owned a nail shop and was a Nail Product Distributor. I even asked her while there today could you do Gel x? Then she giggled and laughed and says oh sure sure sure we will do the Gel x. I mean I sense when people are lying, but I was like whatever. I cannot believe that they have this going on in Beverly Hills off Robertson Road yet alone anywhere in Los Angeles. read more