They are actually amazing and deserve only 5+ stars!!! My first time using their service, they let…read moreme know that apparently my wallet was bundled up in my comforter that I was getting washed, and they immediately let me know and carefully placed it to the side before taking care of my items. They didn't just throw the comforter in, they took the time to really clean and examine the item, and when they did they found my wallet in there!! Oh and also great prices. Such prompt service and responses too. 100/10

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

Unless you specifically ask for faster things are usually ready in around a week and always…read moreimpeccably clean. I've brought a few items over the years with various stains or dinginess that I couldn't get out myself and they've always worked wonders. To top it off the place is run by probably one of the nicest people imaginable. Prices I'd say are a a couple dollars higher than other places nearby based on what I've seen but for everything else I've mentioned it's worth it.

Service with a smile! I needed a couple of hems changed on my new jeans and the staff at Metro were…read moreso upbeat and efficient that it made a memorable impression. You don't get such high quality service like this often. The work was top notch and they even matched the original thread so the pants looked like they were perfect. The work was ready when promised and I had just as good an interaction with the counter staff when I picked up my pants as when I dropped them off. It only took a few days! The price was extremely reasonable. I'll definitely be back. Thanks!

Excellent customer service and job they do ! I absolutely recommend this place. Very nice lady…read moreworking there.

Quick turn around on dry cleaning, laundry and pressing service. Have also used in alterations and…read morethey were complete when promised. Friendly and efficient staff. I would recommend the Boston St location in Lynn!

Amazing laundromat! Great,friendly service, efficient machines, high efficiency machines, and new…read moreenergy efficient dryers as well! I recommend 10/10. Coin operated machines but there's a coin machine to swap out bills for quarters. Laundry detergent available for purchase for very cheap, (hypoallergenic options are available as well!!). Local small business worth supporting for good quality service!

We live in Saugus and have never had a need for laundromat, but I recently had surgery on my foot…read moreand am unable to do laundry safely. We called and the owner was very responsive and kind said he could even come out to the car and pick it up for me. He also asked if we had any allergies or special needs. My husband dropped 10 days of laundry off they were reasonably priced. It all came back beautifully folded and clean and sorted within 24 hours. I may never do laundry at home again. Highly recommend

They never got back to me. I was desperate one week, new to Everett and after moving in, had tons…read moreof laundry. I had been in the hospital for a few weeks and unable to drive. I asked if they had pick up and delivery service. Nothing. They ignored me. No excuse for rudeness. None.

Really disappointed. Dropped off laundry broken up into 2 categories: dryer and no dryer. The…read moreassumption, which was dumb on my part, was that the clothes that didn't go in the dryer would be hung (or at least dry...) but they weren't. Came to pick up today and they were piled on top of each other, wrinkled and still wet. Now I have to do more work in addition to what I would have done anyway. Not to mention, spend more time rehanging everything at home so it can dry properly. Wish I did not pay for this service. It was not communicated that they don't hang clothes. I guess it's my stupidity for assuming they'd be dry when I picked them up 2 days later. The ladies are very nice and working hard so I don't mean to disparage them, but I'm frustrated that I just paid for my clothes to be worse off than they would be if I did them myself and want to give anyone else thinking about trying this service a heads up.

They brought back to life a sweater I was going to ditch! I couldn't believe the quality…read more They also dry cleaned some wedding guest dresses I had worn & did the most phenomenal job. I have been recommending them to everyone! So awesome.

The best dry cleaning service in the area! Hands down me & my wife will be coming back real soon…read morethank you Colby see you soon

They have been doing my laundry for about 6 years now. They pick it up Thursday morning and drop…read moreoff early Friday. They do an excellent job. Lisa is very friendly and so is all the staff. I would recommend clean n Brite to everyone. Barbara T

Love this cleaners. My clothes come back so fresh and nicely folded. Lisa and staff are very nice…read more!!!!!

Great Service. Started in 2020 with them and they do a amazing job. Pickup and drop off no problemsread more

This is a wonderful laundry service. We are older and the thought of going down 3 flights of…read morestairs to do our laundry was daunting and probably dangerous. Finding R& B has been an easy, efficient answer. Bruce picks up our laundry weekly... we put it outside our apartment door in the early morning and it comes back clean and professionally folded in the same afternoon... right outside our door! Thank you Rosa and Bruce.

I used a standard wash ,dry and fold service. Pickup and delivery. Good price and in a timely…read morematter!

Our post of July 28, 2025 was in error. Hotel told us this place did our laundry. Never found…read moreout who charged an outrageous rate. Darby has been in Salem for decades and has outstanding reputation in the community.