AI assistant is terrible. It got my information wrong and I can't get through to a real person. I…read morehave an appointment but they have no idea who it is for. Waste of time with the AI

I can't recommend sunflower dental enough. My son had an appt on his birthday and they decorated…read morethe room for him and surprised him with a goody bag. They've also put my dental anxiety to ease. They explain what they're doing every step of the way and make sure you're comfortable. I also appreciate their pricing transparency as well.

Nobody ever answers the phone. I received a text message that they "will call you back as soon as…read morepossible ". Never received a call. Called again received the same text " will call you back as soon as possible" Never received a call. Finally called and left a voicemail and did receive a phone call. When I went to reschedule my appointment for cleaning was told I could get in today at 1pm or 5 months later in September. Nothing in between. I prepaid for services, biggest mistake I ever made. Also quoted dental work at a cost of 2 1/2 times the cost I was quoted from a dentist a year earlier. I hope dental cost aren't rising that quickly. I will go anywhere but here. I haven't had any interaction with Dr. Moody, he may be a great dentist but his practice leaves a lot to be desired.

My first visit to Edwardsville Family Dentistry was this year on 1/30 . I can't be happier with the…read moreexperience . From the minute I entered the foyer , I was treated very professionally and very kindly by all involved with my care . I had had my teeth cleaned and x-rayed . I'm going back next month for some work . I know that I'll be well taken care of here .

Dr. Charles Borden researches complex dental cases and keeps up on techniques that make me feel…read morecomfortable in seeing him. great guy too

I find Dr. Borden and his staff to be warm, yet business like. I would highly recommend Borden…read moreDental Arts!

I can't say enough good things about David Hyten and his office staff. My son broke his tooth and…read moreyou would never know it had been broken! The repair looks natural and beautiful, and we are so grateful that they were able to fix it without making the situation more stressful than it already was. Thank you to this entire team for taking such great care of my son!

Dr. Dave has been our family dentist for about ten years. For one family member or another, he has…read moreprovided fillings, tooth extraction, crowns, sealants, fluoride treatment, mouth guards, and teeth whitening. He's smart, competent, and responsive to questions and concerns. Dr. Dave explained the need for orthodontia when my daughter was younger, and is monitoring growth of wisdom teeth to let us know the right time for removal. My kids like him, and I think most children would feel the same. The entire staff does a great job: from scheduling to regular prophylaxis to billing and payment, we've never had a problem.

Dr. Patton is the BEST dentist! I highly recommend him. My teeth have been through a lot with him -…read morefrom regular cleanings, to veneers, to crowns. He has always provided me with the best service, and his staff has become family. I recently moved out of state, and I am very apprehensive about going to a new dentist because I know there is no chance anyone can compare to Dr. Patton and his staff. I can't say enough good things!

My wife and I have been going to Dr. Patton for over a decade for cleaning and dental work. The…read moreteam is friendly and professional and we have not been disappointed with any of the services we have received.

Dr. Hite is great and his staff is truly nice and pleasant! They were able to get me in very…read morequickly with a dental emergency and made my experience a really good one. I've been to several other dentists and this is by far the best dentist that I have had.

From the owner: Family Dentistryread more

I was honestly surprised to see so many negative reviews for the Aspen Dental location in Glen…read moreCarbon after the experience I had. To be fair, most of those reviews are over a year old, but if I had read them before making my appointment, I probably would have gone somewhere else. I'm very glad I didn't. I only visited Aspen because my crown fell out and my regular dentist was on vacation for the week. With upcoming travel plans, I needed to get it fixed immediately, and Aspen was able to get me in the same day. From the moment I arrived, I was impressed. The front desk staff was friendly and welcoming, and the check-in process was incredibly smooth thanks to their tablet based technology. The office itself was modern, clean, and professional. Compared to my current dentist's office, which is starting to feel a little dated, Aspen's facility felt very up to date. I understand this is a corporate dental practice, but I also have to admit that it may be difficult for smaller independent offices to compete with the technology Aspen has invested in. Every piece of equipment used during my visit seemed advanced and efficient. As someone who appreciates organizations that embrace technology to improve the customer experience, I was genuinely impressed. The entire staff was friendly, professional, and helpful, including the dentist. Maybe they were trying to win me over from my current dentist, but if so, it worked. I've already scheduled my next appointment and plan to give Aspen a real chance as my regular dental provider. Another pleasant surprise was the cost. My crown replacement was less than $30 out of pocket, and the treatment plan and pricing for my next appointment appeared normal and transparent. Based on my first visit, I couldn't be happier with the experience. I'm looking forward to my next appointment and will gladly update my review if my future visits are anything less than the excellent service I received today. For now, Aspen Dental in Glen Carbon has definitely earned my recommendation.

March 28, 2025, I went to Aspen Dental in Glen Carbon, IL for routine dental work following a…read moreconsultation a few days earlier. I was advised to undergo periodontal treatment and a tooth extraction, which I approved ahead of my Friday appointment. After being taken back, I was given numbing injections to prepare for the periodontal procedure. However, I was then left alone in the chair for over 45 minutes with no one checking on me. Knowing the office closes early on Fridays, I became concerned as time kept passing. Eventually, a technician came in and completed what was supposed to be a full periodontal treatment in about 15 minutes for all four quadrants. I've had this procedure done multiple times before, and it has always taken well over an hour. When she began finishing up, I asked if the treatment was complete, and she said yes. I also asked about polishing, and she told me it wasn't included. At that point, I could hear staff rushing around. When I asked what time they closed, I was told they were closing in 10 minutes--which explained why the procedure felt rushed, especially after I had already been left waiting for so long. I was also supposed to have an extraction done that day. A few days later, I called the office to report that my teeth still felt like there was debris left behind from the "treatment." I was scheduled to come back in, and after new X-rays were taken, it was clear that significant areas had been missed and needed to be redone. I spoke with the office manager and expressed my dissatisfaction with the poor quality of care, especially given the high cost. We agreed that I would be refunded all out-of-pocket expenses, and only the periodontal treatment would be billed to insurance, with all other services (extraction, flipper, etc.) refunded. I saw refunds issued back to my credit card, so I assumed everything--including the insurance refund--had been handled. However, when I went to another dentist recently, I found out Aspen Dental never refunded the insurance company as promised. I called to speak with the office manager, but was told she had just joined a conference call. The person I spoke with immediately became defensive and claimed they could not issue refunds for services already rendered. She also stated she was not present when the original agreement was made. This entire experience has been frustrating and unprofessional--from rushed and incomplete treatment to poor follow-through and lack of accountability. I strongly recommend thinking twice before agreeing to services at this practice.

I've had nothing but good experiences here. Staff is friendly and the office is run efficiently…read more I've never waited for longer than a few minutes in the waiting room and I have been coming here for five years. In my first visit to Dr. Kellerman he took about thirty seconds to correct a life-long cosmetic flaw that I had in one of my front teeth. He did not bill me anything for it nor make a big deal of it, but it greatly improved my smile. It made me wonder why none of my previous dentists had considered it... Highly recommended.

Title: Verbal lies, predatory contract violations, and daily collection harassment…read more If you value your family's peace of mind, stay far away from Kellerman Dental. My daughter went in for a custom mouth guard. Dr. Jesse Snyder left the treatment room to "check with her insurance" and returned explicitly claiming they would pay half. That was a complete lie. The insurance plan ultimately declined the claim due to standard frequency limits. Instead of taking accountability for their false verbal confirmation, this office secretly reverted to a massive $1,000 retail cash price--completely ignoring their binding managed-care contract. Kellerman Dental is an in-network provider with Delta Dental. According to our official Explanation of Benefits (Claim 202620232132000), her network maximum legal responsibility was capped at exactly $371.00. My daughter went above and beyond and paid $425.00 the very next day on March 13 (Transaction ID o50iot1). She completely satisfied her legal obligation on day one. Despite her overpaying, their incompetent billing department completely failed to track her payment and forwarded a fake balance to a collection agency called Capital Accounts. For weeks, this collection agency harassed my daughter, my wife, and myself with daily phone calls. My daughter has no cell reception at her workplace and literally had to take days off work just to deal with this nightmare--which was made nearly impossible because this office completely shuts down on Fridays. When we finally bypassed their reception and forced them to look at our actual credit card transaction statements, the office manager (Katie) casually emailed us admitting it was a "posting error" on their end, that they are canceling the collection, and that they actually owe us a refund because she overpaid. There was absolutely no apology in her email for terrorizing a young patient's credit profile. They didn't even offer to waive a separate $98 office visit fee as a basic goodwill gesture for upending our entire family's lives over their financial incompetence and misleading enrollment tactics. They lack basic operational integrity. Avoid this practice.

The staff is wonderful. Dr Bryant is the best! I have recommended this office to many people.read more

If you are the least bit nervous about dental work you really need to visit Dr Bryant's office…read more The friendly staff will put you at ease immediately. They are efficient and knowledgeable about insurance and able to answer questions about procedures and coverage. When you get in that chair you can relax and watch tv! The hygienist does her job with care and concern for your comfort. Best of all Dr Bryant is an excellent dentist! He has done lots of work on me over the years and absolutely pain free. I have needed a rather unusual procedure to tighten up an old implant and it was no big deal to Dr Keith Bryant He is very professional and just a darn good dentist. The Covid protocols are above and beyond anything I have seen yet, including air purifiers throughout the office. If you need a dentist, go to a good one, go to Dr Keith Bryant!