I was honestly surprised to see so many negative reviews for the Aspen Dental location in Glen…read moreCarbon after the experience I had. To be fair, most of those reviews are over a year old, but if I had read them before making my appointment, I probably would have gone somewhere else. I'm very glad I didn't. I only visited Aspen because my crown fell out and my regular dentist was on vacation for the week. With upcoming travel plans, I needed to get it fixed immediately, and Aspen was able to get me in the same day. From the moment I arrived, I was impressed. The front desk staff was friendly and welcoming, and the check-in process was incredibly smooth thanks to their tablet based technology. The office itself was modern, clean, and professional. Compared to my current dentist's office, which is starting to feel a little dated, Aspen's facility felt very up to date. I understand this is a corporate dental practice, but I also have to admit that it may be difficult for smaller independent offices to compete with the technology Aspen has invested in. Every piece of equipment used during my visit seemed advanced and efficient. As someone who appreciates organizations that embrace technology to improve the customer experience, I was genuinely impressed. The entire staff was friendly, professional, and helpful, including the dentist. Maybe they were trying to win me over from my current dentist, but if so, it worked. I've already scheduled my next appointment and plan to give Aspen a real chance as my regular dental provider. Another pleasant surprise was the cost. My crown replacement was less than $30 out of pocket, and the treatment plan and pricing for my next appointment appeared normal and transparent. Based on my first visit, I couldn't be happier with the experience. I'm looking forward to my next appointment and will gladly update my review if my future visits are anything less than the excellent service I received today. For now, Aspen Dental in Glen Carbon has definitely earned my recommendation.

March 28, 2025, I went to Aspen Dental in Glen Carbon, IL for routine dental work following a…read moreconsultation a few days earlier. I was advised to undergo periodontal treatment and a tooth extraction, which I approved ahead of my Friday appointment. After being taken back, I was given numbing injections to prepare for the periodontal procedure. However, I was then left alone in the chair for over 45 minutes with no one checking on me. Knowing the office closes early on Fridays, I became concerned as time kept passing. Eventually, a technician came in and completed what was supposed to be a full periodontal treatment in about 15 minutes for all four quadrants. I've had this procedure done multiple times before, and it has always taken well over an hour. When she began finishing up, I asked if the treatment was complete, and she said yes. I also asked about polishing, and she told me it wasn't included. At that point, I could hear staff rushing around. When I asked what time they closed, I was told they were closing in 10 minutes--which explained why the procedure felt rushed, especially after I had already been left waiting for so long. I was also supposed to have an extraction done that day. A few days later, I called the office to report that my teeth still felt like there was debris left behind from the "treatment." I was scheduled to come back in, and after new X-rays were taken, it was clear that significant areas had been missed and needed to be redone. I spoke with the office manager and expressed my dissatisfaction with the poor quality of care, especially given the high cost. We agreed that I would be refunded all out-of-pocket expenses, and only the periodontal treatment would be billed to insurance, with all other services (extraction, flipper, etc.) refunded. I saw refunds issued back to my credit card, so I assumed everything--including the insurance refund--had been handled. However, when I went to another dentist recently, I found out Aspen Dental never refunded the insurance company as promised. I called to speak with the office manager, but was told she had just joined a conference call. The person I spoke with immediately became defensive and claimed they could not issue refunds for services already rendered. She also stated she was not present when the original agreement was made. This entire experience has been frustrating and unprofessional--from rushed and incomplete treatment to poor follow-through and lack of accountability. I strongly recommend thinking twice before agreeing to services at this practice.

Nobody ever answers the phone. I received a text message that they "will call you back as soon as…read morepossible ". Never received a call. Called again received the same text " will call you back as soon as possible" Never received a call. Finally called and left a voicemail and did receive a phone call. When I went to reschedule my appointment for cleaning was told I could get in today at 1pm or 5 months later in September. Nothing in between. I prepaid for services, biggest mistake I ever made. Also quoted dental work at a cost of 2 1/2 times the cost I was quoted from a dentist a year earlier. I hope dental cost aren't rising that quickly. I will go anywhere but here. I haven't had any interaction with Dr. Moody, he may be a great dentist but his practice leaves a lot to be desired.

My first visit to Edwardsville Family Dentistry was this year on 1/30 . I can't be happier with the…read moreexperience . From the minute I entered the foyer , I was treated very professionally and very kindly by all involved with my care . I had had my teeth cleaned and x-rayed . I'm going back next month for some work . I know that I'll be well taken care of here .

Dr. Regalado and The Smile Center are fantastic! And everyone in the office is so friendly and…read morehelpful. We have gone to The Smile Center for multiple family members and have always gotten the best care. They treat my son like he is their only patient and I love the fact that we never wait longer then 10 minutes for our appointment. They are efficient, friendly, and personal. They worked with us on payment plans which was very much needed. My son and his health and the issues that bring us to the office are important to them. My first consultation with Dr. Regalado exceeded my expectations. I know very little about dental and corrective care and Dr. Regalado did such a great job explaining why exactly my son needed an expander before braces and what I like most is she never promised a specific length of time it would need to be in. She wanted the focus not to be on the time but on the correction being done right and not rushed. She kept asking me if I had any questions and wanted to make sure I felt secure in the process before we jumped in. It's a lot of money to put towards something and she didn't want us to be blindly handing money over. She wanted us informed and excited! The office is very kid friendly. It has toys and treats and games in the waiting room and the walls have a huge ocean mural that my son loves to look at and points out all the ocean wild life. They also have a great program for kids where with every visit the kids get Smile Dollars and at any point you can bring your Smile Dollars back to the office and exchange them for a prize from the treasure box. My son has been saving up all his dollars to have a great shopping day in the treasure box . My husband has also been a patient of Dr. Regalado's. At the age of 34 my husband decided he needed braces and started wearing Invisalign. We started his process at a different office and felt that he was not getting the personal care or real answers out of the Orthodontist. He was told it would only take 18months to fix his teeth and after 18 months they kept telling him, "just a couple more months." When we switched to The Smile Center Dr. Regalado sat with him in a free consultation and told him they should have never promised him such a short timeline. It took 3 almost 4 years to finally correct his teeth and Dr. Regalado really took personal care and interest in his case. She wanted to make sure he could trust her and the work that was being done. I do not have one negative comment about our experience with The Smile Center. From scheduling appointments, making payments, our free consultations with Dr. Regalado, and our visits in the office has been the best health care office we've ever been to. I have never been to an office that made us feel so personally cared for from both the doctor to her assistants to even her front desk staff. I have raved about this office to friends and on different Facebook posts and thought I'd make it official here on Yelp. Highly recommended!!!

Would recommend this group to everyone! Great service for both myself and my kids. They are…read morehonest and have the pt's interest at heart!

Dr. Charles Borden researches complex dental cases and keeps up on techniques that make me feel…read morecomfortable in seeing him. great guy too

I find Dr. Borden and his staff to be warm, yet business like. I would highly recommend Borden…read moreDental Arts!

I've had nothing but good experiences here. Staff is friendly and the office is run efficiently…read more I've never waited for longer than a few minutes in the waiting room and I have been coming here for five years. In my first visit to Dr. Kellerman he took about thirty seconds to correct a life-long cosmetic flaw that I had in one of my front teeth. He did not bill me anything for it nor make a big deal of it, but it greatly improved my smile. It made me wonder why none of my previous dentists had considered it... Highly recommended.

Absolute worst experience i have ever had. DR Kellerman is abrupt, rude and could care less about…read morethe patient in the span of 15 minutes he couldnt remember me telling him THREE times that I had a severe allergy to a medication because the third time I told him it was after he tried to tell me thats what his course of action would be including the treatment which was not only outrageously expensive, but so far off course I went there for a cracked tooth and he suggested I think about complete upper removal and implants what ??????? The only reason I started going there js because I moved and thought id find a closer dentist. I was wrong ill be making the drive back to my regular dentist. Rude, negligent and tries to get patients on the hook for costly procedures. Avoid this practice at all costs. Being very serious.

Always top of the line dental care. Have been a patient for years. Excellent…read morestaff.

From the owner: Specializing in: - Dentists…read more- Oral & Maxillofacial Surgery - Cosmetic Dentistry

Dr. Patton is the BEST dentist! I highly recommend him. My teeth have been through a lot with him -…read morefrom regular cleanings, to veneers, to crowns. He has always provided me with the best service, and his staff has become family. I recently moved out of state, and I am very apprehensive about going to a new dentist because I know there is no chance anyone can compare to Dr. Patton and his staff. I can't say enough good things!

My wife and I have been going to Dr. Patton for over a decade for cleaning and dental work. The…read moreteam is friendly and professional and we have not been disappointed with any of the services we have received.

If you are the least bit nervous about dental work you really need to visit Dr Bryant's office…read more The friendly staff will put you at ease immediately. They are efficient and knowledgeable about insurance and able to answer questions about procedures and coverage. When you get in that chair you can relax and watch tv! The hygienist does her job with care and concern for your comfort. Best of all Dr Bryant is an excellent dentist! He has done lots of work on me over the years and absolutely pain free. I have needed a rather unusual procedure to tighten up an old implant and it was no big deal to Dr Keith Bryant He is very professional and just a darn good dentist. The Covid protocols are above and beyond anything I have seen yet, including air purifiers throughout the office. If you need a dentist, go to a good one, go to Dr Keith Bryant!

The staff is wonderful. Dr Bryant is the best! I have recommended this office to many people.read more

I usually don't enjoy going to the dentist but after being greeted by the friendly front desk staff…read more, to the hygienist Katie it was great . Watching the ceiling tv was so cool. Then meeting Dr Shelton he was so kind and figured out my sensitivity issue immediately . I am so glad I found this office . A+

From the owner: Park Place Dental Group specializes in cosmetic and general family dental care. We combine modern…read moretechnology with personalized service to our patients. We offer comprehensive services in a relaxed environment, dedicated to restoring the natural beauty of your smile. Our services include cleanings and preventative care, fillings, crowns, veneers, teeth whitening, gum disease treatment, extractions, root canal treatment, Invisalign invisible braces, dental implants, and partials and dentures. Call us today for more information.

It's time for orthodontic care and I went to three different consultations at three different…read moreplaces for my child. This one blew the others out of the water by far. Not because of the fancy office, the coffee, the fun questions of the day, the cool prizes or any of that- although those things are awesome and make him excited to go to the orthodontist! It was because of the time the doctor took with us. She sat with us for nearly 25 minutes, examining, talking, looking at his x-rays, weighing her options and making sure that she made the best plan tailored to my kiddo. I appreciate how dedicated she is to each patient. She didn't make us feel like just a number or a task to check off her to do list. I trust her judgment and I made my down payment and scheduled treatment the same day. We've had a few appointments so far and we are very happy with them and looking forward to achieving a beautiful smile.

Both Ashley and Ryan have received excellent care from Dr. Bauer and now Dr. Hite. They have been…read moreencouraging and helpful throughout the entire treatment of both.