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    Kurt D. James, DDS, PC

    4.7 (3 reviews)
    Closed Closed

    Services - Kurt D. James, DDS, PC

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Kurt D. James, DDS, PC Photos

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    Edwardsville Endodontics

    Edwardsville Endodontics

    3.4(10 reviews)
    5.7 mi

    Top Notch. Abby at the front desk was kind and helpful, Kendra was fantastic at explaining…read moreeverything to me. Dr. Etcheson did too and he's also conservation with treatment, which I'm completely in agreement with. They prescribed "as needed" medication in case my issue progressed over the weekend yet made he made it clear he could be contacted anytime. On my next visit appointment card, his cell number was included. Not that I want to visit him often, but it's the #1 place to go to any endodontic work!!

    Dr. Etcheson did not arrive for my 7am appointment. An office person arrived and unlocked the door…read moreat 7am to let me in. I was taken to the dental chair & bib was put on and I waited. And waited. Only the one office employee and I, were there. Around 7:20am, I asked if the dentist was even in the building? No, he was not. The employee said, 'they have grandkids they help with sometimes...' I explained I would leave at 7:30am if Dr. Etcheson still had not arrived. He still had not even arrived by 7:30am. I drove an hour to the appointment to arrive on time and missed work. As I was driving back around 7:40am, the employee called & left a voicemail saying, Dr. Etcheson was there now if I wanted to come back, and that he'd just been 'a little late!' Dr. Etcheson did not get himself up and to work on time, although I drove an hour each way, only to sit there for his no-show. Even worse, he did not call himself to apologize for such poor, unprofessional behavior! Really Poor!!

    Glen Carbon Family Dentistry

    Glen Carbon Family Dentistry

    3.4(7 reviews)
    4.1 mi

    The dental procedure itself was fine, nothing remarkable. Parking was easy, and while the staff was…read morepolite enough, the real issues began once it came to billing and payments. I couldn't afford to pay the full $1,369 upfront for a root canal (even with insurance), so I applied for the Synchrony Bank CareCredit program. I was approved on the spot in the office for more than the procedure cost, and--trusting the front desk staff's recommendation--I went ahead with it. What I didn't realize at the time was that Synchrony automatically enrolls you in "card protection services" through the application. This added an extra $44 a month on top of potential interest charges. I set up the minimum payment on autopay through the app and thought I was fine, but a year later out of the blue I was notified that my credit limit had been lowered--leaving me now over the limit. Because of the recurring charge, my minimum payment no longer even covered the balance, which put me in a really tough situation. While this may not be the fault of the dental staff (I am unsure of the office's relationship with CareCredit) directly, I strongly caution anyone considering CareCredit. I was able to contact CareCredit and get a refund for the card payment services but the damage had been done and no real explanation was given for lowering the credit limit. If you have any other option, I recommend avoiding this program unless it's an absolute emergency.

    Hands down, the best dental service we've ever had! The office staff is phenomenal! The dental work…read moreis top notch too!

    Kurt D. James, DDS, PC - generaldentistry - Updated May 2026

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