Great a dentist office and staff to have because they are honest, compassionate and caring for you…read moreand your experience with them. While procedure is in process, they always make sure your comfortable and let you know what is going on. I highly recommend The Dental Studio of Southern Illinois, Dr. Brittany Gilbreth DMD or Dr. Lauren Brauer.

Went for my first visit today after moving here last year. Office staff are professional and…read morefriendly and they were gentle with me and thorough. Really like this place and highly recommend!

I'm about halfway through my Invisalign treatment. I've been very pleased with the office staff;…read morewho have been great to work with and very friendly. Dr. Olson is awesome. She is always happy to answer questions and explains the process so that anyone would be able to understand what is going to happen. As an adult getting my teeth straightened I was a bit nervous that I'd be the only adult with a room full of teens. But it is a good mix of age ranges that are seen by Dr. Olson. I would highly recommend.

We love the staff here - always cheerful, professional and very attentive to AJ. Process and…read moreprocedures are spot on and have resulted in great progress and great service - and we absolutely love Dr Olson (and we get a kick out of their sports theme days, too)!!

I ended up coming to this office after my awesome dentist retired. My wife chose it based on online…read morereviews. Dr. R. struck me as a bit of an oddball when I first met him--almost overly cheerful. Over time, though, that demeanor seemed to fade. I never felt like my dental needs were truly being addressed; it often felt more like my teeth were being prepped for future repairs. Then came a visit where he told me I needed a root canal on a healthy tooth. At the time, I didn't question his opinion, but I had my doubts. My understanding is that root canals are typically necessary when a tooth is significantly compromised. At my most recent visit, a molar cracked, and I immediately had that sinking feeling: "root canal." I was right. When I told him I wasn't on board, he simply stood there tapping his foot, waiting for me to give in. I told him I would be seeking a second opinion--and that's exactly what I did. My new dentist confirmed that a root canal was not necessary, as the tooth was still healthy. Unfortunately, that experience caused me to lose all trust.

Never again! They accepted my dental insurance which is one of the best then years later claimed…read morethe insurance company had and audit and said I was not covered at the time, even though I was and the dentist's office will not even set an appointment unless they first verify your insurance coverage. Then tried to send me a bill for it!! AVOID THEM!!

I came to Stone Falls Dental Care with some periodontal issues after not seeing a dentist for…read moreseveral years, due to covid restrictions and time/money constraints. I was nervous going in my first time, but everyone from the front desk staff to the hygienists and head dentist is really great. I've been four times now this year: for an initial exam, two periodontal deep cleans, and another checkup. They do quality work, offer payment plans, the office itself is pleasant, and the appointments seem to go by really quickly. The only con is that sometimes it takes a while to get seen, so be sure to book early. My teeth feel so much better after working with them for a few months and I'm grateful for that. I highly recommend Stone Falls Dental Care to any adult who needs a dentist / dental home.

Had the best experience at Stone Falls! Caroline the hygienist is the greatest of all time! She is…read moreso thoughtful, friendly, and attentive and went above and beyond for me! I'm a new patient, but I will be back and cannot wait to see Dr. Prane and Caroline again. Also, the front desk workers are so sweet! Stone Falls is 10/10!

After previously reporting a negative review due to an unpleasant experience with front office…read morestaff , Dr. Thompson followed up with me to better understand the situation and ensure me that the behavior was not acceptable and not representative of their standards and treatment of their patients. I appreciated the follow up and definitely showed their commitment to their patients. My family and I have been with Dr. Thompson for 6 years and have always experienced exceptional care, so I'm relieved the situation was resolved.

This review is not for the dentist or her assistants. I saw Dr. Thompson yesterday for an exam, and…read moreshe was kind and thorough. However, I am frustrated with her front receptionists. I wanted to schedule my next appointment in October, and I gave them my insurance's coverage information that clearly states the appointment would be covered. However, based on some "policy" that the front desk came up with, they wanted me to schedule the appointment in November because they were worried insurance wouldn't cover the appointment. 1. I asked to see this policy as written, and the front desk told me no. 2. I asked to speak to an office manager, and the front desk told me no. She asked me if I wanted to speak to the other receptionist. I said yes. After being on hold, she did not transfer me to anyone and told me to go to another dental office. 3. I asked them if they could file the claim for me in October, and if insurance wouldn't cover it, I'd be happy to pay out of pocket. They refused to even try to file the insurance claim, stating their "policy" tells them not to. I understand being worried insurance won't cover the appointment, but I'm angry at the fact they wouldn't even try to file the claim without a good reason, especially when I told them I would assume the risk. I also think the front desk was unprofessional in saying she'll let me speak to another receptionist but then turns around and tells me to go to another dental office. I DO NOT recommend this office, especially to my fellow military spouses. Please go anywhere else.

Excellent care and customer service! They provide comprehensive and compassionate patient centered…read morecare. I am very pleased to find such a great dental group! Carly worked diligently to get my son in while on break from college, she went above and beyond!

Be sure to check with your dental insurance for yourself to ensure you're in network before getting…read moreany work done besides a cleaning. They straight up lied when they said my insurance covered the procedures they recommended and accomplished. Come to find out they weren't in network and I had to pay a substantial amount of pocket. Buyer beware.

I went here to have a tooth extraction and an implant. First of all, they quoted me for the implant…read moreand didn't tell me about the hidden fees. Second, they pulled the wrong tooth. They tried to blame me, but it was their negligence of not double checking, and asking me which tooth was supposed to be pulled. The whole visit was rushed they didn't tell me what to expect or anything like that. Next day, I find out in the mirror that they pulled the wrong tooth. Worst experience of my life.

I have had 67 years of dental work including 26 crowns…read more Never have I been subjected to so much pain at the dentist. Especially enraging was being assured that I would have no pain. liars.

I cannot say enough good things about this practice. Everyone is friendly and caring and they go…read moreabove and beyond to make sure you are comfortable and at ease. Dr. Ann is wonderful at administering injections and the fact that they have massaging dental chairs, emotional support dogs and personalized music choices just takes it to the next level. There's no judgement from staff and the availability of payment plans eases extreme financial burdens. I was scared to find a new dentist when mine retired, but I am sure I found the right place. I highly recommend this office.

This place has a lot going for it except for one thing. The front desk employee Sally is the worst…read moreto represent this dental office. Let me tell you that she does not know how to speak with customers. People that pays her salary by keeping the dental office in business. She is rude and very unprofessional. She will talk down to you. She thinks she is above you. There is a review on here by Nancy. It was five years ago and seems Sally has not changed.

Always a pleasure to bring my brood here. They handle my eldest-who's the most difficult- with ease…read moreand patience. Always ready with a smile and warm greeting. Quality care with amazing results. My kids love going to the dentist now!

Not sure where to start with this review! We were overly excited to take my son to this dentist…read morebecause it's very kid friendly. The office decor is super kiddy and very colorful. My son who's very shy and attached to us (parents) wiggles down and went to go play with other kids which is shocking to us a bit. So that's the positive side! Ok, now here's my mistake. Our dental insurance covers almost everywhere but apparently this place was out of network. Ok my bad, I should have checked before I got there. But they way they treated us was so poorly. The assistant seemed like she didn't want to take care of us at all. She was waiting for the "OK" if our insurance covered or not before she took my son back. And the big guy at the receptionist desk was just bluntly rude and stuck up. He had that I'm better than you kind of attitude. Also, front desk people were dressed like bums. You would think you would have your staff dressed more appropriately and no it wasn't a causal Friday. Another thing is after the visit with the doctor, generally kids get to pick/or given a sticker or prize. Nope not my son, he didn't exist to them apparently. Anyways, the other positive thing is that Dr. Rice was fantastic! He was very friendly and attentive. It would be nice if his staff was trained the same way.