1. Gentles John E

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Florissant, MO

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Gentles John E

3.0 (1 review)

Services - Gentles John E

Cavity treatment

Dental exams

Tooth filling replacement or repair

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11 months ago

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Anne M. Steward, DMD

Anne M. Steward, DMD

3.5(11 reviews)
0.0 mi

Oh my goodness such a sweet person Dr. Anne Steward and her staff is wonderful. They always have…read moregreat advice. They get me in quick spur of the moment quick just all-around sweet office. I suggest you go.

I rarely leave negative reviews, but I feel like this experience needs to be shared…read more I originally came to this office because I was experiencing significant tooth pain. At my first visit, I explained my symptoms, but I was told that nothing appeared to be wrong. I trusted that assessment. A few months later, the pain became unbearable, so I returned. During that visit, the X-rays clearly showed that I had a missing filling on the very tooth that had been causing me pain. Instead of carefully reviewing the X-rays or listening to my concerns, the dentist immediately dismissed my pain by saying it was probably because I have braces. The problem with that explanation is that the X-ray clearly showed the missing filling. I had to point it out myself. As a patient, I shouldn't have to convince my dentist to look at what's right in front of them. I came in because I was in excruciating pain, and instead of feeling heard or cared for, I felt dismissed and rushed. What bothered me even more was the attitude I received after I questioned the explanation. Rather than taking a moment to reevaluate the X-rays or acknowledge my concerns, the interaction became defensive. Patients should never feel like they're being difficult simply for advocating for themselves. Dentistry is about more than fixing teeth--it's about listening to patients, taking their concerns seriously, and providing compassionate care. Unfortunately, that was not my experience here. Because of the lack of attentiveness, professionalism, and compassion I experienced, I have decided to take my business elsewhere. I sincerely hope this office takes patient concerns more seriously in the future so others don't leave feeling as unheard as I did.

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Anne M. Steward, DMD - Beautiful smile

Beautiful smile

Anne M. Steward, DMD - While I was taking chemotherapy.

While I was taking chemotherapy.

Anne M. Steward, DMD - Seminar time

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Aspen Dental - Florissant, MO

Aspen Dental - Florissant, MO

1.0(16 reviews)
1.1 mi
Available by appointment
Emergency services

This place is just plan liars I made an appointment 11am. I…read moreConfirmed the appointment 2 times with them. I even had prove on my phone of Confirmations. I get there for my appointment they said they cancelled my appointment because I did not confirm it. Now they tell me to reschedule the appointment will take 2 weeks. This was a emergency appointment to have 2 teeth that need to be pulled that are hurting and have holes in them. I told them this when making the appointment. Now I will be going to another dentist.

Hello: You said that you are the business manager. Who should I ask for? So far cooperation has…read morebeen completely avoided. Even though I was injured on your property by one of your technicians. I can't believe Dr Mann won't man up and deal with this issue. I understand that he doesn't want in to go on his insurance. But he won't man up. He told me to my face in front of his customers and employees that he wasn't going to pay my medical bill. I asked him to put that in writing, but he said no. Maybe he was working on someone and didn't have time to deal with me. So I was going to patiently wait until he was done for the day. But he had the police come and escort me off of his property. So I guess you have figured out who I am. I even came out on a Saturday 3 weeks ago. Talk to Morgan she said that he is off on Saturdays. I asked her to have Dr. Mann call me. I feel going straight to the boss , rather that putting his employees in the middle. Even though he has to me on other sites to get ahold of his team.

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Aspen Dental - Florissant, MO
Aspen Dental - Florissant, MO
Aspen Dental - Florissant, MO

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Gentles John E - generaldentistry - Updated October 2026

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