This office has a very friendly staff and early evening hours. They go over the difgerant options…read moreavailable and tjey make the crowns in house so you only need 1 visit. They appear to accept most insurance and are reasonably priced. 2 hours and out. Watched them make the crown while I waited. I would recommend this dentist to anyone.

Stay away!! You can see the previous google reviews that they all complain about the staff here-…read moresuper rude and incompetent and will have you wait an hour to see someone after you arrive for your appointment- I had the same experience as the other bad reviews!! Run the other way!!

First of all this was something of an emergency as my family and I are visiting and of course we…read moredidn't expect to have an orthodontic situation occur. I called White Orthodontic and they got us in immediately. The staff was very courteous and accommodating. I highly recommend White Orthodontist. Excellent staff!!!

I scheduled an appt at the Ofallon location 2/19. Scheduled an appointment to bring my family in…read morefor a consultation. To give context we are a biracial family. We showed up on time and were the first patients of the day first opening. The office did not welcome us, speak or even acknowledge that any us were there and so we just sat there. We continued to wait for them to even speak to us as they continued to talk to each other. We finally got sick of being ignored so me my husband and the kids left. They individuals behind the desk as we were walking out the door asked one of the kids if they had an appt. Which should have been asked prior to us walking out of the door. They made no attempt to apologize or make contact after.

The first time in over 50 I wasn't scared to go to the dentist. All the staff takes the time to…read moremake sure your treated like royalty. Also Dr. Silberberg always teaches me something new when I visit. They don't know this, but they treat me like I am a family member, from the moment I walked in I was greeted by Angie with the biggest smile I have ever seen!! Dr. Silberberg is welcoming and very informative, he always lets you know what he is going to do before he does it so there is no surprises. Please try this family dentist I promise you will stay and become one of their dental family!!!

Dr. Silberberg and his staff are the best! The facility and their commitment to their patients'…read moredental needs are top notch! Long time patient.......Donna Kulage

Finding a new lifelong dentist without compromises is not always easy. That was my case with…read moreLakeside Dental, and I am not very picky. I'll start with my one-and-only appointment. I think some dentists forget the fact that dental work can be a huge expense for people with and without insurance. Sure, I would like expert knowledge and service, but friendliness goes a long way and is undoubtedly accounted for in my decision to choose a dental provider. I read great reviews about LD and got a sense from the website of very friendly staff. I also liked the name - It made me think of calmness. Who wouldn't like to be lakeside while having dental work done? This place does not sit at a lakeside, but rather a regular strip mall. A restaurant at the end has a tiny back portion by a pond. When I initially called, a very quiet, monotone, and not very cheerful person made my appointment. They made the potential fee for no-shows abundantly clear up to the appointment day. The lobby was nicely decorated and gave a calm impression. The same woman that initially took my call checked me in, still monotone and grumpy. The dental hygenist was the only great experience here. She was friendly and extremely thorough! Then I was told that the dentist was running late getting to the office. What about lateness and no-shows? Hmm In any case, the dentist showed up before too long. I found her to be standoffish and cold in my first impression. She checked my teeth and almost seemed put out about the potential work. She just got up and left afterward without saying a word to me. No, thank you for choosing her practice... no, nothing. Gee, I guess we are done here? Nice meeting you!Back to the grumpy receptionist to make a 3-month follow-up appointment. I won't reward places like this with my business and decided to go elsewhere.

You can tell that Dr Poettker and her staff really care about your teeth and that you are…read morecomfortable with their care.

Their staffing and appointment setting is dissatisfying and disappointing. My family and extended…read morefamily have had many issues with payments, scheduling etc. Today my husband came in for a routine Invisalign appointment and they have the appointment away.

My son had extensive work done, I set up an arrangement to pay balance off in 3 equal payments…read more Paid first payment and then was notified they didn't pull the additional funds and that my bill is now significantly higher. Their response was sorry, we made a mistake in your quote on how much insurance would cover. When they refused to work with me, I advised I would pay the full amount due in payments and asked for her to send me the portal so I could make the payments (they had already sent me and email saying they were going to send the portal but never did). As disrespectful tone as possible I was told they don't cater to me and will send it when they feel like it and that I am not their only customer. Told me to come up there to make payment. Then said they were sending me to collections (strange as I agreed to pay). Lyndsey in the office should learn to communicate with tact rather than condescending remarks. Seems pretty consistent with the feedback with the 2.3 yelp rating. Would love to share my feedback with management.

We have been patients here for over 10 years and never had an issue. Dr Hurtte is excellent, and…read moreall the hygienists we have had have been great. We have gone through many office changes and never had an insurance issue or procedure issue until now. With a mishap with nitrous being given for a procedure when we signed for it NOT to be used because it makes my daughter sick and the office manager's unprofessional treatment with an insurance issue, we are done. I cannot trust that we will not have any further problems with insurance filing. She indicated that their providing insurance information is a courtesy, not part of their job. So when scheduling an appointment, it is my job to know when we can schedule to be covered, since it's our insurance, it's our job to know what's covered and how to schedule. This was all over a cleaning appointment for my daughter, which was two weeks too early for coverage. However, all they had to do was resubmit to insurance, as I asked for. Plus, when we schedule, we always ask to schedule when we are available according to insurance coverage. After calling to see ow to get this taken care of with the insurance, the office manager insisted I pay and asked 8 times during our phone call how I'd like to pay for the cleaning. She sent us text messages with a payment link, and then she put our accounts for the whole family under review so we could not make any appointment changes. When I called my insurance and asked why it wasn't paid, they said the office could ask for a resubmission or clarification. Also, they asked for codes I had no idea about. Since the office manager would not call and do a resubmission, I contacted our company's insurance agent for help. The insurance issued payment a week after this call with the office manager. Never in all my life have we ever been treated so rudely by an office/insurance person at any doctor's office.

Dr. Eric has lots of experience even though he looks very young. He would answer any questions, is…read morevery good, sweet and playful with kids. One of my girls is always afraid of the dentist. This time she was fine and happy that she is missing a lot of her baby teeth. :) In my prior visits with other dentist you can get a few staff that is really good and the Dr. Is just ok. Straight to the point, the dental work would be so so, no jokes, no nothing. I don't like doctors at all!, I get really nervious and I need to laugh to relax a little. Boardwalk Family Dental have the whole package, latest technology, great service, fun and loving people!!! Everyone knows what they are doing, are very kind and have patience with my girls. Love the sense of humor!!!! When it was my turn to see the Dr. and the staff I didn't have to explain any of my jokes, so thats a plus! :) The only bad thing for me, is the distance. I wish the location could be closer. Other than that is GREAT! Love everyone in that office.

The dental hygenists are the best I've had. However, my husband aspirated a dental tool with Dr…read more Brace, and went through a lot to have it removed from his lung. Dr. Brace did his implants and dentures, and he is still having problems with them.

Everyone was very professional, thorough, and extremely gentle! It's the best dental exam I've ever…read morehad! Highly recommended!

I had my first dentist appointment in years... How many, I wasn't entirely sure, which just means…read moreit was crazy long ago. I had a pain in my tooth and I just knew it was a cavity. My sister used to work for Family Dentistry, and highly recommends both doctors, so in I went to see them. The hygienist was super sweet about my nervousness and enlightened me on my time away... an embarassing decade. She warned me that with so many missed cleanings, I might have to come in a few times. Luckily, I have awesome plaque. Hmm... awesome plaque? Let me rephrase. My mouth apparently naturally fights off the adherence of plaque, so it was an easy breezy cleaning. Well, mostly. I did not have any cavities -- woot! Woot! Happy Dance! However, my gums are apparently receeding. I didn't even know it was a thing, but the pain I was experiencing was from the receeding gums, not a cavity. Now I'm ever aware of the receeding gums, but there's not much to do about it. If it really becomes disturbing, the doc can cover the exposed dentin (I think that's what's exposed) with a layer of some dentist goop. My next appointment is already next month, which I'm not looking forward to -- it is the dentist. However, I won't be so scared this time. Great dental office! I've already recommented one friend go when he needed a root canal, and I'd recommend anyone else!

From the owner: From routine cleanings and fillings to bruxism devices, Family Dentistry is equipped to handle all…read moreyour dental needs.